*** ****** ******** **, ******* Plains, TN 37385
JOB TARGET: ERP Logistics Bilingual Manager ( English / Spanish ) Challenging, rewarding position within a solid, progressive organization that best uses of my experience and training, with opportunity for personal and professional development. KEY ASSETS:
Excellent interpersonal communication skills with clients and customers.
Strong, consistent management-orientation, resulting in significant revenue increase.
Solid team-builder, bring energy and enthusiasm to team efforts.
Able to take concepts from idea stage through to successful completion/implementation.
Hire and train new employees; establish attainable production goals for all staff members.
Adept in troubleshooting/turnaround scenarios – creating order out of chaos. PROFESSIONAL EXPERIENCE:
Crowder Tile, Loudon, TN
BILINGUAL MANAGER 4/18-9/18
Project Management scheduling of crews, field work inspections and material delivery.
IT Management ERP setup, customization, deployment on Linux and Web.
Warehouse management receiving and shipping orders and moving material.
Office management sales quotes and processing purchase orders. Smith Masonry, Tellico Plains, TN
Owner and Manager of all commercial operations which included managing of crews and quality through onsite inspections keeping lines straight and levels plumb. Also managing company payroll and project phase deadlines. Able to read blueprints and use commercial lazer measurement tools.
My commercial projects have included installing block foundations and veneer stone faces and stucco walls.
SAIC / Toyota, Oak Ridge, TN
BILINGUAL TECH SUPPORT (3rd Shift) 11/13-12/17
Diagnostics and troubleshooting of computers and systems on the Toyota Network.
Provided IT support for three of Toyota’s Infrastructures Administration, Dealers and Factories.
Was liaison for the Mexico Dealers and their Dealership support needs and liaison for Indian Developers and their Virtual Machines after hours support needs. Fast N Clean Constrn, Maryville, TN
CO-OWNER / PARTNER (1st Shift) 1/15 - 11/16
Co-Owner and Manager of all operations including blueprint processing of stucco plans for design and colors and job foreman providing bilingual logistics between crews and contractors. DataTraqers, Tellico Plains, TN
OWNER 8/11- 11/13
Owner and Manager of all operations including creating website and case management system to communicate with Recovery Companies and Clients. Also undergone background checks to gain access to private database systems to use for Process Serving and Skip Tracing purposes.
My cases involved locating hard to find vehicles or customers that have skipped out on payments and no longer able to be located.
Professional Financial Services, Winston Salem, NC / Knoxville, TN BILINGUAL ASSISTANT MANAGER 12/05-7/11
Assist manager with overall operation of branch office including all phases of business development, credit extension, collecting and training of office staff. Assume leadership role in absence of manager.
Was in charge of all Hispanic accounts to ensure there was a constant liaison between the Company and their Hispanic Clients.
Gilbarco Veeder-Root, Greensboro, NC
BILINGUAL DISPATCH ANALYST 1/05-9/05
Aided Hispanic customers with troubleshooting and diagnostics of underground gas tanks.
Completed courses in fuel management systems as a dispatch technician. Wendover Financial Services, Greensboro, NC
BILINGUAL ACCOUNT REPRESENTATIVE 12/04-1/05
Assisted Hispanic customers with mortgage payments and closing out of mortgage loans.
Completed assorted related paperwork for loan payment and loan closings.
Work with clients to obtain the appropriate data to obtain loan commitments and approvals. COMPUTER OPERATIONS 1/02-2/03
Was responsible for running nightly jobs and monitoring 50 or more servers.
Able to troubleshot and fix problems with associates workstations. FORMAL EDUCATION:
Forsyth Technical Community College, Winston-Salem, NC College Spanish: Level 1-2
East Forsyth High School, Kernersville, NC
Operating Systems: Linux, Android, iOS, Windows, Mac Linux Network Security Administrator is a trade I acquired after having to operate and maintain my own data infrastructures in business. ERP System Administration able to install, customize, deploy any ERP on any setup.