HOLLIE R. ROBINSON
Houston, Texas 77021
Cell 281-***-****
ac7bzb@r.postjobfree.com
Objective:
To obtain a challenging Administrative, Office Support or similar position where excellent data entry,
answering multiple phone lines and greeting clients with a smile and a great attitude are in high demand.
Highlight of Qualifications:
Windows ’95, ’98, 2000, 2007, NT and NT2000
Typing 50+ wpm
Multiple line phone system operations, Cisco Systems
Microsoft applications: Excel; Office; Word; Work
Data entry: SAP; Lotus Notes 5.0; Insight 2000
Banner
Education:
U.S. Careers – Obtained a Certificate for Medical Coding (02/08).
Wilton Cake Decorating – Obtained a Certificate, 2005 – Houston, TX.
Jack Yates Sr. High School - Diploma, 1983 – Houston, TX.
Work Experience:
Club Demonstration Services – Sales Advisor
Houston, TX. –November 2016 to December 2017
Prepare and demonstrate food and vendor products to club members for the purpose of promoting sales.
PMG Retail and Entertainment – Brand Ambassador
Houston, Texas – September 2015 to July 2016
Provide consumers with a fun and interactive tasting experience.
Texas Southern University – Administrative Assistant
Houston, TX. - April 2006 to Present
Assistant to the Chair of Educational Administration Department and the Teacher Certification Director
Support 14 Professors
Order office supplies for my department
Maintain student records and files
Responsible for the minutes of the department meetings
Order food and set up conference room for department meetings
Register students for classes in the Educational Administration Department using Banner.
First point of contact for student workers
Responsible for turning in time sheets for student workers
Responsible for administering the Faculty Evaluations to the students
Answering multiple phone lines, transferring calls and taking messages
Copying, filing, faxing, scanning, data entry, and greeting and assisting students and visitors
Club Demonstration Services – Sales Advisor
Houston, TX. – July 2014 to August 2015
Prepare and demonstrate food and vendor products to club members for the purpose of promoting sales.
Hobby Lobby / Bering’s Home Center – Temporary and Seasonal positions - 2005 to 2007
Corbett Personnel Services – Front Desk Reception
Houston, Texas – August 2005 to September 2005
Performed various office support for commercial companies.
Greeting clients, answering multiple phone lines and dispatched Porters or Engineers to help solve tenant complaints
within their leased space.
Ernst & Young – Switchboard Operator – Houston, Texas – April 2000 to June 2005
Demonstrated my ability to multi-task within the office, answered multiple phone line system, responsible for
developing and maintaining message center policies and procedures, conference room scheduling, was part of the
Facilities team that was responsible for a 750+ person move from one office to another and helped prepare the Houston office for the new Voice Over IP telephone system. Assisted in training new employees for the message center and on the phones. Used 3V Enterprise Concierge in-house system.
References available upon request