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Customer Service Manager

Louisville, KY
October 09, 2018

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Professional Summary

Skill Highlights

Work Experience

Brandi Bohn

**** ****** **., ********** ** 40216

Home: 502-***-**** Cell: 502-***-****

I wish to utilize my knowledge and experience to there full potential. to contribute to the growth of my company as well as my own.

strong organizational skills

29 years in customer service

active listening skills

energetic work attitude


claims specialist

insurance billing

data entry

SAP program

Speedway Cafe' August 2016 to May 2017

Cafe' Manager

Louisville, KY

I started as a CSR and worked my way up to a manager. I was responsible for 5-9 employees at a time. I made schedules weekly. I worked in SAP to make work orders and maintain employee files, did write-ups. I maintained inventory control with truck orders. Keep clean organized kitchen. Pilot Travel Center May 2014 to April 2016


Pendleton, KY

Started as a cashier. Was working two jobs. I worked my way up to management. I then went to coffee host and then cashier again. I have done a lot of things for this company to many to list. Cracker Barrel October 2011 to May 2014

Prep cook/ Grill cook

Lake City, TN

I started as a prep cook where I did all prep work for salad and deserts. I moved back to Kentucky in November 2011 and started at the LaGrange KY store where I changed to a grill cook. self April 2006 to September 2011

Driver for Amish community

Turners Station, KY

I drove Amish families to and from work each day and to visit their families. There were about six families ICT group September 2001 to May 2006

telemarketing/insurance agent

Louisville, KY

I did telesales. I also created a filing system for employee records and coordinated the insurance agents files before I became an insurance agent myself.

self March 2001 to September 2001

odd jobs.

Louisville, KY

I maintained odd jobs that consisted of selling perfume, cleaning and remodeling businesses and putting in applications.

Humana July 2000 to March 2001

Education and Training

Human Resource file clerk

Louisville, KY

basic filing. I made files for new employees. The law requires there to be six sections.The customers also had to be taken care of when a request was made.

M.D. Financial January 2000 to June 2000

customer service representive

Louisville, KY

I helped patients with their bills. If insurance wasn't filed, I followed up with the insurance specialist to get it taken care of.

Yellow Enterprise Systems December 1994 to January 2000 data entry, dispatch administrator, insurance specialist Louisville, KY

started as phone operator for cabs. then moved to car-a-van were I was responsible for patients getting to and from facilities and i also drove when needed. Ended as insurance specialist. Responsible for but not limited to Medicare billing. Entering all applicable information, follow up on insurance claims for payment. Customer service, answering questions for patients.

Jefferson County High 1994

GED: general

Louisville, ky, jefferson

Commonwealth School of Insurance 2003

life and health insurance

Louisville, KY, Jefferson

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