MARY WALLACE

•

**** ******* **, **********, ** 95472 H: 707-***-**** C: 417-***-****

ac7bnt@r.postjobfree.com

Summary

Experienced customer service with excellent client and project management skills. Action-oriented with

strong ability to communicate effectively with technology, executive, and business partners.

Skills

• •

Computer proficient Quick learner

• •

Training and development File/records maintenance

• •

Time management skills Multi-Task Management

• •

Positive learning process Customer Satisfaction

• •

Microsoft Office ISO 2000

Experience

Human Resource Manager, Price Monitor, Cashier 11/2009 to 01/2016

Walmart Rohnert Park, CA

• Stayed up to date on latest information and trends in HR to maximize knowledge.

• Promoted dynamic, positive and memorable guest experiences.

• Utilized strategic and forward-thinking business techniques to maximize turnover.

• Communicated with the Manager Team to ensure that the reports and attendance was meeting

daily and monthly forecasts.

• Collaborated with support personnel to affect satisfactory and timely solutions to diverse issues.

• Upheld quality standards by monitoring and correcting work.

• Initiated program that standardized employee training and led to increase in customer satisfaction.

• Developed and deepened relationships to form lasting and loyal partnerships.

• Supported 300+ employees and Management Staff

OTR Truck Driver 04/2005 to 10/2008

Gainey Trucking Kansas City, Kansas

• Evaluated operational records and made scheduling adjustments to maximize efficiency.

• Evaluated and reconfigured systems to support customer service and operational goals.

Pricing Analyst/ Cash Office 07/1997 to 03/2005

Price Cutter Market Springfield, Mo

• Made decisions to successfully boost the company's overall revenue by regularly scrutinizing

competitor activities and pricing.

• Conducted research into current trends within the marketplace, which helped establish pricing for

the organization's products and services.

• Completed administrative tasks such as record-keeper, writing correspondence and gathering

materials.

• Maintained confidential information, such as pay rates, bonus targets and pay grades.

• Supported department staff by performing a wide range of clerical and administrative tasks.

• Reached out to customers to verify information and follow up on issues.

• Received, recorded, and banked cash, checks, and vouchers as well as reconciled records of bank

transactions.

• Gathered information and entered data into computer system.

• Worked with management to document and offset unusual expense variances in their respective

areas.

Machine Operator 07/1976 to 04/1996

Hewlett Packard Santa Rosa, CA

• Drafted a time line for all jobs.

• Monitored and adjusted production processes or equipment for quality and productivity.

• Adhered to all applicable regulations, policies and procedures for health, safety and environmental

compliance.

• Monitored the production processes and adjusted schedules.

• Changed equipment over to new product.

• Organized, scheduled and assigned production work.

• Helped achieve company goals by supporting production workers.

• Completed preventative maintenance to enhance performance. ISO 2000

• Established maintenance plans and oversaw repair work to maintain productivity.

• Maintained clean and organized work areas.

• Actively suggested operational improvements to enhance quality, improve production times and

reduce costs.

• Reviewed the performance of subordinates.

• Worked with managers to implement the company's policies and goals.

• Troubleshooted problems with equipment, devices or products.

• Ensured the most cost-effective production methods were employed.

• Evaluated ongoing operations of EDM machines and performed troubleshooting on problems.

• Adjusted machine feed and speed if machine malfunctioned.

• Set up and operated production equipment in accordance with current good manufacturing practices

and standard operating procedures.

• Read and interpreted standard operating procedures to complete work in an accurate and efficient

manner.

• Planned and laid out work to meet production and schedule requirements.

• Drove team performance through effective training, coaching and motivating of line employees.

Education and Training

Specialist Machinist: Fine Wire Discharge Machining

Agie LTD Wooddale, IL

Completed continuing education in Electrical Discharge Machines.

Activities and Honors

I was given Honors by Agie LTD and Hewlett Packard for my development in fine wires. Most smaller then a

human hair.

Was awarded the most outstanding HR Manager in our district

Contact this candidate