HUMAN RESOURCES MANAGER
Qualifications Profile
Accomplished, results-driven, and employee-focused professional, equipped with exceptional leadership and experience in all facets of human resources practices, processes, and policies including HR platform development, personnel training and engagement, recruiting, and staffing management. Adept at executing initiatives to boost staff performance and operational efficiencies as well as maximizing margins by aligning employee strategies with company goals. Equipped with business acumen essential in improving operational profitability and interpersonal and presentation skills to establish rapport and collaborate with teams of professionals.
Core Competencies
Policy and Procedure Compliance
Strategic Planning and Forecasting
Performance Management
Talent Acquisition and Retention
Organizational Development
Benefits Administration
Human Capital Improvements
Employee Management
Large Scale Program Implementation
Problem Resolution and Decision Making
Relevant Experience
Vista Windows, Swainsboro, GA/Lordstown, OH
Multi-Plant Human Resources Manager 2018–Present
Develop human resources initiatives into corporate structure to enable equitable, efficient, and effective management of various plants in Georgia and Ohio
Direct all aspects of human resources from recruiting to retirement while managing employee relations and labor services in complex and demanding organizations located over a large geographic area
Provided advice to the management on appropriate disciplinary and other corrective techniques to help in resolving complex conduct and performance problems
Train managers and supervisors regarding performance management processes
Collaborate with executives, managers, supervisors, and employees in interpreting and applying laws as well as regulations and policies on multiple HR functions such as grievances, appeals, and adverse actions
Determine obscure or underlying cause of misconduct and poor performance by conducting probing and analysis
Produce technical and legal documents of action in resolving labor-related matters as well as written policies on management-employee relations
Keenly monitor personnel management and employee and labor relations contracts
Notable Achievements
Developed employee handbook, standard operating procedure (SOP), and document tracking process; along with new candidate tracking, payroll management, and human resource information system (HRIS)
Pioneered multi-channel pay and performance structure for all exempt and non-exempt employees across the organization
Established safety programs which decreased workers compensation by 18% and recordable rate by 90%
The Home Depot Inc., Various Locations
District Human Resources Manager Atlanta, GA 2013–2017
Oversaw strategic executive-level HR leadership and change management operations for 1,700 employees across multiple sites
Steered efforts in implementing data-driven solutions for HR program implementation, compliance management, culture change, employee engagement, and HR business processes
Guided and coached staff in achieving organizational goals based on HR operations and policies
Managed HR transformations through new policies and procedures, performance evaluation directives, and human capital strategies for process outsourcing operations
Evaluated current people, processes, and benefits using Six Sigma methodology at strategic and tactical levels while creating solutions in alignment with strategic organizational goals and objectives
Held responsibility in building consensus and aligning personnel around core organization profit growth objectives
Presided over training and development programs for more than 23,000 hourly and salaried employees
Notable Achievements
Established advanced leadership program for the professional development of 150 senior leaders throughout the region
Took charge of forecasting and executing over $100M payroll budget for more than 1,700 hourly and 40 salaried workers
Store General Manager Central and Northeast Region, OH 2002–2013
Spearheaded HR payroll implementation, culture change, employee engagement, and business processes
Built and maintained customer relationships and program growth to achieve financial metrics and sustain service standards for $32M store
Demonstrated effectiveness in hiring, training, and retaining a team of qualified associates that communicated and represented the organizational philosophy
Assumed responsibility for the maintenance of labor forecasting, payroll budget, and controllable expenses to increase profit
Provided oversight with the daily, weekly, and monthly processes to ensure operational integrity as well as with onsite and offsite inventory to achieve balance of top-selling items and increase sales opportunities
Handled all human resources related-tasks at the store-level including recruiting, onboarding, and 1-9 compliance, performance management, payroll and scheduling, health and safety, and store security
Supervised a team of 130 associates and 15 hourly and four salaried managers
Notable Achievement
Surpassed annual sales and profit plan for seven consecutive years
Earlier Positions Held
Store Operations Manager Store Merchandising Manager Department Manager
Other Experience
The Home Depot Inc., Youngstown, OH
Sales Associate
Mahoning County Career & Technical Center, Canfield, OH
Teacher
Education
Master of Science in Human Resources, 2018 /GPA 3.6
Villanova University, Villanova, PA
Bachelor of Science in Business Administration, Dual Major in Marketing and Economics
Youngstown State University, Youngstown, OH
Certifications
Senior Professional in Human Resources (SPHR) Certification
Masters Certificate in Organizational Leadership
Professional Affiliations
Member, Society for Human Resource Management (SHRM)
Member, Ohio Business Leadership Council
Business Advisory Council Member, Tri-County Department of Developmental Disabilities
Technical Skills
Kronos SharePoint Adobe Suite Paylocity HRIS Applicant Tracking Systems
MS Office Applications Apple Work