Experienced wordsmith with a proven ability to tell brand stories using all forms of
digital communication. Reliable and dedicated professional with more than 15 years of writing and graphics experience at companies such as Apple, Intel, Surescripts, and Sony Electronics.
Proven track record of expertise with complex technical topics, SaaS platforms, customer success stories, and digital marketing content. Strong graphic design experience enables me to produce digital content that spans the user experience from sales and marketing to customer learning and retention.
■ Bachelor of Arts - English @ Temple University (Philadelphia, PA) Magna Cum Laude
University of Connecticut
■ July 2016 > Current
Independent Marketing Consultant
Guided several startups including Portland Radio Project and Rockstar Legal with branding, design, and marketing campaigns. Creative Director at Storybulbs, a personalized video platform for sales, marketing and customer retention.
■ Jan 2013 > June 2016
Marketing Communications Manager @ Surescripts LLC Managed all marketing activites for the division including analytics, trade shows, CRM, and content production. Leveraged non-traditional “silent disco” tools to tell brand story at trade shows, resulting in unique customer engagement outside of the meeting rooms. Transitioned division from Pardot to Hubspot, increasing open rates with faster development and release time for landing pages and emails.
■ May 2010 > Jan 2013
Marketing Communications Manager @ Kryptiq Corporation (now ENLI) Managed outbound marketing and content design, created trade show booth experience for annual trade show circuit. Produced six-part video series with leading customer to support sales of flagship SaaS healthcare product.
■ Jan 2006 > Oct 2009
Technical Writer / Webmaster @ LAIKA
Created user guides, online help, and tutorials for animation tools and enterprise software at LAIKA animation studio. Maintained the content for the internal website, “LAIKApedia,” including writing new content, developing wiki sites, maintaining internal blogs and publishing company news.
■ Jan 2005 > Jan 2006
Technical Editor @ Intel Corporation
Wrote, edited, and designed white papers, and technical briefs for the IT@Intel division. Designed PowerPoint presentations for C-Suite executives.
■ Jan 2003 > Oct 2005
Technical Writer / Editor / Production Specialist @ Apple Computer Wrote, edited, and laid out user manuals, tutorials, and install guides for the award-winning applications, Shake and Motion. Ask about
CONTENT CREATOR & DIGITAL MARKETER
Brand Stories Digital Content
Graphic Design HTML & CSS
Blogs Social Media
White Papers eLearning
Online Help Video & Voice
6613 SE 71st Ave
Portland, OR 97206
Adobe Spark Photoshop
Microsoft Office Sharepoint
Google Analytics Storybulbs
Enterprise Tools Hootsuite
At Kryptiq, I improved open rates over
our traditional white paper email
offerings by telling our story with a
mobile- friendly scrolling website:
PROJECT OF NOTE
Music Production Travel
Recording Studios Backpacking
Music Industry Outdoor Adventure
DIY Design My Dream Job