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Office Customer Service

Mount Rainier, MD
17.00 per hour
October 08, 2018

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Professional Summary


Work History


**** **** ******, #***,***** Rainier,MD 20712 • 301-***-**** • Adept at preparing and maintaining files, greeting visitors and restocking supplies. Good communicator and planner with strong judgment and critical thinking abilities. Hardworking Office Services Assistant with many years of experience in providing efficient office operations with solid external and internal communication skills. Very detail oriented.

Multi-line phone proficiency

Document scanning

Extremely organized

Materials preparation


Able to lift and carry up to 50 pounds

Workplace safety

Customer service-oriented

Copy Operator

Office Services Clerk, 06/2016 to Current

Epiq – Washington, DC

Used automated mail processing equipment to sort and collate mail. Helped distribute employee notices and mail around the office. Assist with office moves

Set up and breakdown of all conference rooms

Inventory and stock supplies in mail centers

Copy, print and scanning documents

Office Services Assistant, 08/2013 to 06/2016

Ricoh USA Inc – Alexandria, VA

Organize and prepared documentation and reports for office meetings, distribution, and filing. Screened and sorted incoming mail, faxes, and deliveries and routed them to the appropriate personnel.

Setting up conference rooms for meetings for meetings, receptions including food prep. Photocopying, scan and fax documents

Interacted with contractors, and professional services personnel to receive orders, direct activities Education

and communicate management instruction.

Waiter, 03/2011 to 08/2013

Levy Restaurants – Pittsburgh, PA

Consistently provided professional, friendly and engaging service. Handled customer complaints with poise and grace, immediately resolving issues by contacting the Manager

Set dining tables according to type of event and service standards. Quickly recorded transactions in MICROS system to deliver prompt service. Resolved guest complaints quickly and efficiently. Assisted with bussing and restaging tables.

Office Coordinator, 09/2001 to 11/2010

Council-Chief State Sch Offcrs – Washington, DC

Ordered all office supplies including ink cartridges, toner, and paper. Monitored vendor accounts and product updates to ensure competitive pricing. Provided clerical support to company employees, including copying, faxing and file management. Facilitated all daily operations, including collaboration with other departments such as HR and Purchasing.

Answered and managed incoming and outgoing calls while recording accurate messages. Performed general office duties, including answering multi-line phones, routing telephone calls or messages to appropriate staff, greeting the public, typing, proofreading, filing, sorting and handling incoming and outgoing mail.

Coordinated office inventory by restocking supplies and placing purchase orders. High School Diploma

Dunbar High School - Washington, DC

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