Experienced manager with * years of employee leadership and branch
management. Looking to leverage customer service, leadership, and sales skills, along with cost control to increase profits, growth, and employee engagement of your company. Posseses a BS in Business Administration. 17616 NE 27th Wy.
Vancouver, WA 98684
Enterprise Holdings, O regon June 2012 - May 2018 Leading teams of up to 15 members. Responsibilities include driving sales, profitability, and customer service of an office. In charge of employee development and retention, accounts receivable, marketing and business partner relations, and fleet management of up to 400 cars.
-B ranch Manager- Portland- November 2017- Present Promoted to run 3rd largest non-airport location in Oregon. Ranked top performer amongst peers in balanced scorecard 3 months in a row.
-B ranch Manager- Eugene Airport- November 2015-November 2017 Promoted to manage a regional airport location. Focused on sales, service, and cost control to consistently outperform other Oregon regional airport locations.
-B ranch Manager-Eugene - March 2014 - November 2015 Managed two non- airport locations consecutively. Earned highest service score in Oregon based on customer surveys. Led team to consistently achieve highest sales numbers in Oregon.
-Management Trainee -Eugene - June 2012-March 2014 Learned basics of sales, marketing, and customer service. Developed relationships with local business owners to increase referrals. Trained to understand financial statements and how to affect them. EDUCATION
University Of Oregon, Eugene, OR
Bachelors of Science- Business Administration
September 2010 - June 2012
Focus on Entrepreneurship. Graduated with a 3.6 GPA Lane Community College, Eugene, OR
Associates of Science- Oregon Transfer Degree
September 2007 - June 2010
Completed lower division classes and earned an Associates Degree with a 3.9 GPA.
Top HIP (High Impact Player)
club Branch Manager- 3
months. Based on Balance of
revenue improvement, cost
control, and sales of branch
Top Regional Airport
Manager- 6 months. Awarded
to Manager with best sales
and service combined
Top SQI Branch - 2 times.
Achieved highest Service
score in Oregon on a 3 month
Club 86- 3 times. Awarded to
managers of branches with
service score at or above 86%
for fiscal year quarter.
Additional Work Experience
Custom Brush Co- Crew leader/ Sales
November 2008 - June 2012
Followed up on leads and referrals to create custom painting estimates and sell services. Sold 50% more than previous first year estimator. Lead painting crew of 4 to complete projects on time and on budget. Ensured safety of team members and customer’s property.
Church of Jesus Christ of Latter-Day Saints- Volunteer Missionary February 2005 - February 2007
Worked to find people through door to door marketing, street contacting, and member referrals. Built relationships of trust with potential investigators and invited them to make life changing decisions. Worked to accomplish daily, weekly, and monthly goals. Involved with training and development of groups ranging in size from 6 to 60.