Heath W. Bristol

**** ********* ** ************, ** 32244 210-***-**** ac7b2o@r.postjobfree.com

Objective

Process and team driven professional looking to secure an instructor position within the United States Government to further my career in a training capacity.

Education

HIGH SCHOOOL DIPLOMA 2006 VALENTINE RURAL HIGH SCHOOL

Major: General Education

Skills & Abilities

MANAGEMENT

Proven ability to lead a team of 18-22 sales associates within the sales staff while successfully maintaining a 12%, or higher, closing ratio.

Developed a sales process, within multiple third-party vendors, achieving top sales results.

Sustained roughly an 80% success rate on floor closing of customers.

Trained multiple team members on proper phone etiquette on in-bound and out-bound sales calls.

Maintained professional working relations among multiple vendors within the dealership.

Experience conducting monthly performance evaluations with subordinates.

COMMUNICATION

Critiqued phone, email, and in-person sales techniques to stay current with the growing and advancing customer experience.

Proficient at Microsoft Office, Word, Excel, and Power Point.

Experienced in leading instructional seminars.

Clear and effective communicator.

Proven capability of effective instruction in a one on one capacity, as well as training large groups.

Experience

INTERNET DIRECTOR COGGIN NISSAN AT THE AVENUES 02/17- PRESNT

Maintain and monitor a 90 day internet working process. Including, but not limited to, direct phone contact and E-mail communication.

Lead and train a sales staff of 18-22 sales associates on proper email, phone, and text customer responses.

Maintained communication flow ensuring proper follow-up to active seeking consumers.

Trained sales staff, including sales associates and partner management, on various customer interfaces. i.e. TrueCar Dealer Portal, Edmunds, and Eleads1 CRM.

INTERNET DIRECTOR HANANIA AUTOMOTIVE’S SUBARU OF ORANGE PARK 12/15-02/17

Maintain and monitor a 90 day internet sales process.

Lead and train a team of eight to successfully meet their sales quota and professionally communicate with sales leads.

Consistently received scores of roughly 95% from secret shoppers.

Brought the store’s Subaru Closing Ratio from 8% to a 17.5% 90 days closing ratio in six months’ time.

SALES CONSULTANT COGGIN NISSAN ATLANTIC 11/14-12/15

Maintained a 100% task completion on a daily basis.

Manage customers’ needs and wants.

Supplied deal packs with all appropriate and necessary documents for the finance team.

SALES CONSULTANT JACK WILSON CHEVY BUICK GMC 11/13-11/14

Maintained a 100% task completion on a daily basis.

Manage customers’ needs and wants.

Made appropriate phone and email follow up in a timely manner.

SALES CONSULTANT COGGIN NISSAN ON ATLANTIC 02/12-11/13

Maintained a 100% task completion on a daily basis.

Made appropriate phone and email follow up in a timely manner.

Supplied deal packs with all appropriate and necessary documents for the finance team.

MASTER-AT-ARMS UNITED STATES NAVY 12/06-02/12

Lead an EST (Embarked Security Team) of eight personnel on humanitarian relief mission to 12 countries in Central America, South America, and Africa.

Supplied security for multiple High Value Assets to the United Sates Government.

Assisted in dozens of Small Arms qualifications.

Performed multiple training exercises on Small Arms applications in real world scenarios.

Trained over one hundred personnel on proper nomenclature and functionality of firearms in a classroom setting.

Participated in several Small Arms qualifications.

Conducted hundreds of personnel and vehicle inspections for IED’s, weapons, and contraband.

DD-214 Available upon request

REFERENCES

Carie Waters Known since 2017 317-***-****

Brad Hardy Known since 2010 253-***-****

Adam Williams Known since 2013 904-***-****

Gary Schneider Known since 2013 904-***-****

Peyton Ramm Known since 1996 402-***-****

Jason Nelson Known since 2007 386-***-****

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