Plainfield, IL 60585
A flexible, organized and versatile IT Professional with 30 years of comprehensive knowledge of infrastructure support, voice/data technologies, hardware/software, architectures and platforms, consistently applying them to maximize productivity. Background includes developing and implementing technical solutions for financial organizations and industrial firms. Team player with strong technical and analytical skills who thrives in a fast-paced environment. Hands-on, self-starter with excellent interpersonal, communication and customer service skills, noted for meticulous attention to detail.
Excellent knowledge of Cisco Networking IOS, Cat-OS and NX-OS. Hands-on setup, configuration and management of Nexus 9396 series, 5K and 2K series layer 3 switches, 6500 series, 3750 and 3850 series, 9100 series Fiber Channel switches, Routers up to ISR 4300 series, ASA Firewalls & VPN Solutions.
Excellent knowledge of VMware. Installed, maintained and supported multiple VMware clusters within different layers of a secured operations network.
Excellent knowledge of HP Procurve OS and multi-vendor connectivity utilizing BGP, OSPF and EIGRP routing protocols.
Excellent knowledge and experience installing and supporting Firewalls from Cisco ASA, ASA-X. Palo Alto and Juniper.
Excellent knowledge of Windows Operating systems both server and workstation.
Excellent knowledge of Active Directory. Hands-on experience installing and managing file, print, mail, IIS and application servers on both stand-alone and VM platforms. Very strong understanding of DNS, DHCP, NTP, FTP, WINS, RAS, SNMP, SMTP & SMS/MOM.
Excellent knowledge of Cisco wireless LAN solutions from the 5500 series up. Also familiar with several different access point products.
Good knowledge and experience in the setup and management of HP MSA 2040, 3-Par, Netapp & Hitachi SAN as well as other NAS solutions.
Good knowledge of VoIP solutions, Cisco CUCM,. HP, Avaya, Altigen and Siemens voice servers.
Excellent knowledge of Novell Operating system 6.5, Groupwise and Zenworks 7 through 11.
Setup and support of F5 Big IP load balancers, Blue Coat Proxy Servers, Riverbed WAN accelerators, Barracuda spam firewalls, Veritas & Symantec Backup solutions, IM services and several WLAN solutions.
Hands-on experience installing and supporting the following: SQL, POP3 & MSExchange email, Castelle & Rightfax network faxing solutions, Ghost and Ghost cast imaging solutions, Blackberry BES & Citrix 6.5.
Experienced with multiple monitoring and Syslog packages including Orion Solar Winds, Statseeker, NGenius Netscout Management Package, Kiwi, MRTG, PRTG, Adram, Night Watch, Ping Plotter, Netview and Solar Winds..
Voice telecommunication management of over 400 phones on an Avaya S8520 PBX. Supported a CMS/ACD call center of 50+ agents, 3 IVR servers, voicemail and call accounting servers and several different voice recording devices.
Data telecommunication management and preservation of an extensive WAN network spanning over 450 sites. Support of ISDN, T-1, IMA, DS3 and fiber optic connectivity using mostly Cisco hardware on an AT&T MPLS network.
Well versed in Honeywell systems. Equally knowledgeable with Bently Nevada, Citec, Rockwell & Emerson hardware and software solutions.
ISA-99 certified. Excellent knowledge of the Honeywell Purdue security model.
Busey Bank (Contract Position) 2018
Maintain and troubles shoot routing and switching issues for an organization with over 75 remote sites. Manage and upgrade Cisco telephony systems. Monitor Lan and Wan using Solar Winds products, watching for latency on the network.
First Transit (Contract Position) 2017
Upgrade phone system with new hardware and software for a call center of over 150 agents. Upgrade and manage datacenter and all voice and WAN circuts.
Aux Sable Liquid Products, Morris, IL 2014 to 2017
A market leader in the midstream gas processing industry, with facilities and pipelines strategically placed in some of the continent's most active shale positions, providing access to its most attractive natural gas and natural gas liquids markets.
Operations Network/Server Administrator
Operations support for LAN/WAN, Server and security infrastructure for several plant locations both in the US and Canada.
Designed and implemented a companywide architecture for network connectivity that cut costs and positioned Aux Sable to grow with little to no additional cost for many years to come. Designed and implemented a fiber optic solution using Sumitomo Electric Lightwave tubes that allowed us to run the infrastructure throughout the plant on a redundant set of paths, and then blow the fiber through the tubes as we needed, allowing for future expansion and cost savings.
Headed projects to upgrade the Morris plant’s OPS datacenter. This included migrating the servers to VMware and replacing the switching architecture. It also included replacement of the HVAC unit and new power/UPS terminations to every cabinet.
Part of the above upgrade included setting up a security model known as the Purdue Model, a layered based security model that secures each layer with different firewalls. This model was rolled out to every major area in the plant.
Designed and implemented a new and robust backup recovery system for the Operations network as well as the PLCs and other plant equipment. Backing up and sending off sight all required configurations for DR.
Central States Funds, Rosemont, IL 2010 to 2014
A leader in Pension and Benefits management throughout the United States.
Senior Network Engineer
Sole network engineer supporting and maintaining the LAN/WAN, Server and security infrastructure for a diverse organization with unique demands and requirements.
Architected and implemented the LAN environment - moving CSF from an inefficient flat network design to a robust routed VLAN infrastructure – building redundancy into the design everywhere possible.
Led project to convert CSF Novell file servers to MS 2008 file servers.
Led project to convert from Novell GroupWise mail server to fully redundant Exchange 2010 email system running on HP 5500 platform. Also incorporated and managed ZIX email encryption into Exchange.
Led project to upgrade/rebuild CSF Citrix farm – redesigning a whole new farm on multiple 64-bit servers and migrating over 60 applications.
Solely responsible for the firewall, security and VPN setup and support at CSF. Led project to implement Palo Alto next generation firewalls behind our exiting Juniper FWs and F5 GTM load balancers. Later started to migrate the Content Filtering functionality from Blue Coat Proxy Filters to the Palo Altos.
Solely responsible for the architecture and implementation of a Cisco Nexus core – moving away from legacy HP Procurve equipment while keeping multi-vendor links and connectivity during a year-long process.
Key project leader in the initiative to virtualize over 100 servers onto VMware platform utilizing 3-Par 7400 SAN storage. Setup and supported the Network and Fiber Channel connectivity. Also supported the P2V efforts and was instrumental in troubleshooting and resolving issues with CRC errors in the SAN Fabric.
Lead project to implement F5 load balancers (Global and Local traffic management). GTM allowed us to manage external DNS and multiple ISPs seamlessly, and LTN allowed us to load balance between the ISPs.
Worked on implementing wireless throughout all CSF offices utilizing Cisco ISE solution.
Worked on implementing Palo Alto next generation firewalls, replacing CSF legacy Juniper firewall and Bluecoat Proxy content filter.
Archdiocese of Joliet (Contract Position) 2009 to 2010
Variety of jobs and small projects at several sites throughout the Archdiocese.
Lincoln Financial Group, Arlington Heights, IL 2006 to 2009
A leader in financial products and services.
Supported and maintained the LAN/WAN infrastructure as a member of a national team responsible for over 450 sites worldwide.
After Lincoln merged with Jefferson Pilot in May of 2006 – helped design and implement plans to seamlessly integrate the two legacy networks into a single, robust, manageable WAN environment. This required overcoming several issues including multiple default routes, the increased bandwidth requirements at the core sites, the use of different routing protocols and standards between the two companies and a need to in-source all LAN/WAN infrastructure support across the country.
Led projects to upgrade the WAN lines, hardware, and the routing and switching fabric at the Arlington Heights location after the JP merger due to a growth in personnel which over taxed the existing infrastructure at the location.
Led a project to replace the existing Harris 20/20 PBX at the Arlington Heights location with an Avaya S8520 VoIP phone switch, completing the project seamlessly and on time.
Devised the standards for phone, network and power distribution on multiple build outs of additional office space. Acted as the liaison between the vendors and contractors during these build outs.
Created new procedures that saved Helpdesk countless hours in imaging computers.
Often assisted other team members, including DBAs and Software Developers, with issues during rollouts of new applications. Correctly diagnosed problems to root cause and presented them with quick fixes as well as long-term solutions.
You Just Trade, Chicago, IL (Now known as YJT Solutions) 2004 to 2005
YJT is a small consulting firm that specializes in handling infrastructure needs for trading firms.
Senior Level Engineer
Performed network, LAN/WAN, Firewall, Server and Desktop installation and support at all levels for a diverse number of clients in the financial sector. Also was responsible for the training of new employees.
Designed and implemented low latency network infrastructures for clients that ranged from smaller trading firms to larger clearing firms.
Led a project to build out 39,000 sq feet for a client that was pressed with its current office space and found it could not grow its business until a larger and better equipped office space could be acquired. Worked with the Architects and Contractors to
optimally configure the office, datacenter and trading room space for network, phone, HVAC and power. Devised the standards that were later re-used for future build-outs projects.
O’Connor & Company LLC, Chicago, IL 1997 to 2004
Boutique financial services firm that specializes in brokerage and clearing for professional broker dealers.
IT Manager – Director of IT
The first infrastructure employee hired by this privately owned, premier boutique financial services firm. Created the department, developed the staff and policies to efficiently manage what became over 200 application servers and 100 mission critical external links with clients, vendors and financial institutions.
Designed, implemented and managed LAN and WAN development, leading to a scalable, flexible and low latent network infrastructure while eliminating the reliance on consultants.
Sourced, recommended vendors, and negotiated terms for all infrastructure needs, including data, voice and Internet telecommunications, networking hardware and service agreements, workstations, printers, copiers, voice recorders and server hardware.
Reduced procurement and support expenses by standardizing network and server hardware configurations.
Designed a new data center and managed a complex migration of all primary network infrastructures to a new site without interruption of production capability.
Acted as primary technical contact for all client, vendor and exchange connectivity issues.
Managed comprehensive day-to-day network and infrastructure operations and administration for employees, affiliated companies and customers.
Designed and implemented corporate solutions for email, Internet access, virus protection, disaster recovery, data storage and backup, system and bandwidth monitoring, production control and desktop software standards resulting in an improved level of professionalism and data integrity.
Helped design and implement the company’s website and Intranet site, which has grown into a powerful tool that is heavily relied upon by the back office as well as the customer base.
Coordinated Y2K and disaster recovery efforts.
Chicago Board Options Exchange, Chicago, IL 1986 to 1997
Obtained a broad base of experience in IT implementation and support while progressing through multiple departments at the world’s largest options exchange.
Managed the Novell server environment, a 1000+-user network with over 25 servers.
Implemented the conversion from a Token Ring environment to an Ethernet environment for over 600 users.
BA University of Colorado, Boulder 1985 - Evans Scholar
Various company sponsored classes such as; F5, Palo Alto, Nexus, Exchange 2010, VoIP, QoS, BGP, Router Security, CCNA, Avaya Communication Management, Netscout/Sniffer & Netapp.