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Admin and hr support good in ms office.

Location:
القبله, Kuwait City, Kuwait
Posted:
October 05, 2018

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Resume:

SAYED BILAL ABDUL J.

E-mail – ac7ade@r.postjobfree.com

Mobile - +965-********

My ambition is to gain challenging work experience, where I can be a part of the success of a dynamic and innovative organization.

• Graduation in Marketing and Hospitality Management at Indira Gandhi National Open University (IGNOU).

• Diploma of Hospitality Management (IGNOU Code BAIHA)

• Diploma of Event Management (AHLEI Certified)

• Taj Lands’ End, Mumbai

• ITC Grand Central, Mumbai

• Sahara Star, Mumbai

• Novotel, Mumbai

ASPIRE BPO

Admin & Operation Assistant

September 2016 – June 2018

Responsibilities:

• Providing administrative support to staff across BPO center.

• Prepared day to day duties including photocopying/faxing, compiling/tabulating data/records, sorting/distributing mails.

• Handling office task such as filing, generating reports and presentations, setting up for meetings.

CAREER OBJECTIVE

ACADEMIC QUALIFICATION

ENTERNSHIPS

EXPERIENCE

• Administer banking, account registry, payroll and distribution of employee checks.

• Direct contacting to merchants regarding charging and shipping of products.

• Assist for developing, updating and administering all BPO center training materials for new and current associates with Managing Director. EDGE E SERVICES

Supervisor & Quality Officer

May 2014 – July 2016

Responsibilities:

• Prepared official confidential documentation.

• Monitoring random calls to improve quality minimize errors and track call center staff performances.

• Creating team to ensure the call center is mannered effectively during core hours.

• Briefing to all call center staffs to ensure with good targets, trained new employees and undertaking remedial action to rectify any staff shortcomings.

• Keeping an accurate record of all call center information and performance statistics.

• Observe personal information of call center employee, their targets achieved and bonus/commissions on weekly and monthly basis.

• Review all relevant information related to the customer’s claims. NOVOTEL JUHU BEACH, MUMBAI

Front Office Department

February 2012 – August 2012

Responsibilities:

• Provide information regarding hotel services and local features.

• Maintain information rack.

• Post all bills to the guest folios.

• Coordinate and assist as an airport representative.

• Well-versed with Microsoft Office – Word, Excel, Access, PowerPoint), Outlook, E-mail. I.T. Skills

• Well-versed with Internet Brower.

• Good Knowledge of computers hardware attachments & troubleshooting. Date of Birth : 12/July/1992

Nationality : Indian

Marital Status : Married

Languages : English, Hindi, Urdu & Arabic (Basic)

Visa Status : Article 18 Transferable

Reference : Available upon request

Declaration

I hereby declare that the above particular information furnished by my are true and correct to the best of my knowledge.

BILAL SAYED

PERSONAL DETAILS



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