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Laundry supervisor

Location:
Dubai, United Arab Emirates
Posted:
October 05, 2018

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Resume:

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+971*********

Farook Khan

Laundry Supervisor

ac7acf@r.postjobfree.com

Aspiring towards Senior Level Assignments in operation the Laundry Industry

with a reputed organization.

Professional Exposure

• Seeking a challenging Environment, where Knowledge and Excellence are given their Due, utilize

my Skills and Expertise to contribute my Might for the Organization I am involved and to reach the

zenith of the organization I work through continuous learning & self-development & to achieve the

highest level of efficiency & the best customer service.

• Managing overall Laundry operations and maintaining healthy professional relationship with

corporate clients & regular guests.

• To monitor: On a daily basis: revenue generated from each business source.

• Managing overall laundry operations and maintaining healthy professional relationship with corporate

clients & regular guests.

• On a weekly basis: overall unit performance v/s budget

• Coordinating with the all department to ensure smooth functioning of day-to-day services.

• Imparting training to the work force effectively supervise through counselling, motivation and training

to ensure team spirit and optimum resources allocation.

Core Strength

Punctuality

Strong inter personal, Analytical, Excellent

Training & Development

Employee Satisfaction

Motivation

Managerial

Operations Management

Process Management

Handling crisis situation

Liaise with Housekeeping department

Excellent organizational

Auditing & Statutory compliance

Team Management

Core Competencies

Guest/Customer Satisfaction:

To be readily available at all times to deal with problems or complaints.

• Anticipate and address guest issues and establish proactive processes to promote guest

satisfaction.

• Maintain Guest history with the department and ensure the same is updated.

Training & Development:

Monitors Front Office personnel to ensure guests receive warm attention and personal

recognition.

• Recruitment and selection of team members. Ensure proper training and procedures

are in place to ensure provision of quality services.

• Ensure effectiveness of training, performance evaluations and counseling of staff for

the department.

Employee Satisfaction & Motivation:

Exceptional people management skills and experience to drive forward the Front

Office strategy through team building, motivation and coaching.

• To support and participate in all hotel programs, policies and procedures with special

emphasis on the orientation of new employees.

• Assigns duties and shifts to staff and observes performances to ensure adherence to

hotel policies and established operating procedures.

Skills & Challenge:

Implementing stringent systems / measures to establish and maintain high security

standards in compliance with prescribed statutory norms.

• Attend to crisis or emergency situations and perform service recovery.

• Excellent organizational and time management skills, with the ability to set priorities

for self and others.

• The ability to display a high degree of professionalism and integrity as befitting a

member of management.

Managerial:

Create a work environment that is high in employee morale and provides constant

learning & development and use the feedback from Employee satisfaction surveys to

draw an action plan.

Performance Appraisal/ Management of the staff in the department and plan

recruitments.

Forecast trends in occupancy, budget for room sales, average rate and other revenue.

Imbibe Quality consciousness in front line staff through management tools.

Organizational Experience

OMAN .AA Group of Catering Company. L.L.C24th June - Present

: Laundry Supervisor

: Laundry Supervisor

U.S. Army Force

Central

Command30 July

1993 – 1994

Designation

Location

Team

Ghusoon Al Jazira

Groups1991 - 1997

Designation

Location

Team

Operation Desert

Falcon United

States Army Force

Central

Command30 July

1993 - 1994

Designation

Location

Ghusoon Al Jazira

Groups1992 – 2004

Designation

Location

Spinney Abu Dhabi

LLC -

Designation

Location

National

Corporation

Tourism and Hotels

14 Jan 2012 - 15

Jan 2012

Designation

Location : ADCO BAB, Abu Dhabi

Academics

HSC -- Year March 1990

SSC -- Year March 1988

Passport Detail

Passport No : J5325806

Date of Issue : 14/12/2011

Date Of Expire : 28/12/2020

Personal Details

Date of Birth : 16/10/1970

Languages known : Arabic, English, Hindi and Marathi

Marital Status :Married

: Fatima bi Chawl, Amir Baugh No, PL Lokhande Marg Gurdwara Road, MG/41

Address

Room no 2, chembur Mumbai:400089.

DATE:

PLACE:

Farook Khan



Contact this candidate