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Employee Relations Back Office

Location:
Houston, TX
Posted:
October 07, 2018

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Resume:

LATISHA N. Taylor

Phone: 281-***-**** ***** E Loop 1604 N #2203 Live Oak, TX 78233

Email: ac7a6e@r.postjobfree.com

Benefits Analyst

Accomplished benefits analyst with a nine-year track record of successful business performance. Expertise in day-to-day operation of benefits administration to ensure that client group benefits are administered in compliance. Highly effective in organizational leadership and solution-oriented approaches to problem-solving. Decisive, detail oriented, exemplifying strong communication, negotiation and analytical skills. Creative visionary with a steadfast commitment to excellence.

Key Proficiencies

Creative Thinking

Flexibility

Interpersonal Skills

Integrity/Honesty

UltiPro (web and back office)

MetLife

VSP Vision

Decision Making

Project Management

Self-Management

Problem Solving

J.J Keller FMLA Manager

UMB HSA

ADP

BCBSTX

Ethical Practice

HR Expertise

Organizational Awareness

Teamwork

Benefit Wallet

CONEXIS

Delta Dental

Professional Experience

Crane Worldwide Logistics LLC 2018-Present

Houston, Texas

Benefits Analyst

Administer company health and welfare plans, leave of absence policies. Maintain compliance with state and federal regulations for ACA, HIPAA, FMLA, ERISA, COBRA, and USERRA.

Administer 401k and defined compensation benefit plan

Perform audits, oversee the processing and reconcile monthly billings.

Serve as liaison between employees, broker and insurance providers; resolve benefit related issues and ensure effective utilization of plans and positive employee relations.

Ensure all benefit plan documents, summary descriptions, booklets and information brochures are accurate and current dissemination.

Plan, implement and conduct annual open enrollment.

Work with Payroll to ensure that all deductions are taken from the employee’s paycheck.

Streamline outdated processes.

Processed all benefit enrollments, qualifying life events, employee changes submitted by employees in ADP.

U.S. PHYSICAL THERAPY 2014-2018

Houston, Texas

Benefits Specialist (2017-2018) Senior Benefits Coordinator (2015-2017), Benefits Coordinator (2014-2015)

Appointed benefits specialist to organize, implement, and coordinate 20 different benefit groups across 49 states for 540 clinics.

Administer company health and welfare plans, leave of absence policies, and workers’ compensation processes. Maintain compliance with state and federal regulations for ACA, HIPAA, FMLA, ERISA, COBRA, and USERRA.

Administer 401k and defined compensation benefit plans

Perform audits, oversee the processing and reconcile monthly billings, and the preparation of vouchers for payments and administrative fees for all group plans.

Served as liaison between employees, broker and insurance providers; resolved benefit related issues and ensured effective utilization of plans and positive employee relations.

Ensured all benefit plan documents, summary descriptions, booklets and information brochures were accurate and current dissemination. Planned, implemented and conducted annual open enrollment.

Process medical support orders.

Processed all benefit enrollments, qualifying life events, employee changes submitted by employees in UltiPro web and back office.

Processed continuing education reimbursement.

Completed several mergers for benefits plans as companies were acquired.

Managed workers compensation program, including data entry, serving as contact and managing OSHA logs.

AON HEWITT 2009-2014

The Woodlands, Texas

Benefits Coordinator

Assisted employees, clergy, and retirees with phone inquiries relating to health and retirement benefits.

Assist employees with enrolling in medical, dental, vision, and 401(k) plans. Inform employees of changes to their benefits.

Provided pension estimates, QDRO and retirement packets as requested.

Processed and calculated pension death benefit claims.

Resolved employee concerns in a timely Call center experience, handling large call volumes both inbound and outbound.

Education

Lone Star College System

Current Student



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