Lisa D. Mongo

**** ********** *** **

Grand Rapids, Mi 49525

Home: 616-***-****

Mobile: 616-***-****

ac79jw@r.postjobfree.com

www.linkedin.com/in/lisa-mongo-749b5115

Summary of Qualifications

Customer focused professional seeking a challenging position, assisting an organization to meet and exceed its company goals.

Professional Employment Experience:

Manpower (Belmont Engineered Products) Grand Rapids, MI

October 2018-Current General Labor

Run Plastic injection molding machine

Inspect and pack parts per customer requirements

Keep area clean and in order

Staffing, Inc. (Van Andel Arena) Grand Rapids, MI

April 2016- Current Ticket taker/ Usher

Assist guest with friendly and quick entry to events

Assist guest with seating and other needs

Manpower (American Rack) Grand Rapids, MI

July 2018- October 2018 Quality Control Analysis

Assisted with Company audit

Inspection of racks used for the painting and plating

Assist with general purchasing of office and shop supplies

Prepare weekly safety as directed by the Corporate Safety director

Skilled with Microsoft office software

Customer Service focused

Detailed, flexible goal orientated

Continuous improvement and Lean Manufacturing driven

Maintained tool and die shop paperwork

Haerter Stamping LLC Grand Rapids, MI

October 2016-October 2017 APQP/PPAP Engineer

Write APQP Quality Documents (Process Flow Charts, PFMEA, Control Plans)

Manage the Environmental System

Ensure all new Product Launches, Annual recertification are submitted complete and on time (i.e. IMS Gear, Mahle-Beher, Bosch)

Complete all capability studies with Minitab

Performed supplier onsite audits

Wrote technical work instructions, departmental guides for various departments

Assisted in process certification

Skilled with Microsoft office software

Customer Service focused

ISO9000:2009/TS16949

Detailed, flexible goal orientated

Continuous improvement and Lean Manufacturing driven

Challenge Manufacturing Grand Rapids, MI

September 2015– August 2016 Corporate Supplier Quality Administrator

Audit Suppliers to TS standard and company guidelines

Reviewed change requests (i.e. Supplier, Customer, third party and internal) ensured that the necessary criteria and provisions are included in quality and process plans

Reviewed change requests (i.e. Supplier, Customer, third party and internal) ensured that the necessary criteria and provisions are included in quality and process plans

Reported quality issues, trends, including changes in Customer and international standards and regulatory requirements

Issued analyzed, and approved Corrective Actions, including Supplier and Customer, and third party

Performed Root Cause and Corrective Action

Assisted with the development and performance of Supplier Assessments and Supplier Improvement Activities

Aerotek (Pidgeon and Clay, Inc.) Grand Rapids, MI

June 2014 – December 2014 Junior Product Launch Engineer

Write APQP Quality Documents

Assist with Capability runs

Assist with writing and updating quality procedures and forms

Assisted in process certification

Skilled with Microsoft office software

Customer Service focused

ISO9000:2009/TS16949

Detailed, flexible goal orientated

Continuous improvement and Lean Manufacturing driven

Magnesium Aluminum Michigan Corporation-Compass Automotive Grand Rapids, MI

February 2013 – February 2014 Quality Engineer/Quality Supervisor

Interfaced with suppliers, third party auditors, and customer quality representatives concerning problems with quality assurance (i.e. Cooper Standard, Omron, Grede, GM)

Developed training materials

Provided quality standards training

Wrote technical work instructions, departmental guides for various departments

Assisted in process certification

Managed 6-10 people

Skilled with Microsoft office software

Customer Service focused

ISO9000:2009/TS16949

Detailed, flexible goal orientated

Continuous improvement and Lean Manufacturing driven

Jedco, Inc. Grand Rapids, MI

August 2006 – February 2012 ISO/AS Coordinator-SQE Assistant

AS9100 Rev. C changes and incorporated ISO14001

Owned the Internal Audit program

Daily interaction with internal and external quality audits

Promoted and executed quality standards, inspection processes, quality plans, documents and reports

Reviewed change requests (i.e. Supplier, Customer, third party and internal) ensured that the necessary criteria and provisions are included in quality and process plans

Reported quality issues, trends, including changes in Customer and international standards and regulatory requirements

Issued analyzed, and approved Corrective Actions, including Supplier and Customer, and third party (i.e. Pratt & Whitney, Volvo, Nadcap, Lockheed Martin)

Performed Root Cause and Corrective Action

Maintained tool and die shop paperwork

Assisted in process certification

Tracked monthly performance related to Quality Indices such as RMA’s, scrap, Quality incidents, internal audit findings, Corrective Actions both internal and external

Represented QA and the customer through concurrent engineering efforts by participating in design development projects

Complied and reported quality trends to Leadership and Management team

Daily interaction with internal and external quality audits

EDUCATION

Davenport University Industrial Production BBA currently enrolled

Grand Rapids Community College Quality Assurance Core Principals Training

Plexus International Exemplar Global Certified ISO 14001:2015 EMS Lead Auditor

Terra Tech International Material Data system (IMDS)

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