Project Manager
Resume:
Nasreen Abbas,
****************@*****.***
PROFILE SUMMARY:
Over 10 years of experience working as a Business Analyst in Information technology
Excellent knowledge of software development life cycle (SDLC) and comfortable working with waterfall and agile (scrum) methodologies
Experience in Healthcare and Banking domain
Deep business knowledge, a clear understanding of a business unit’s business strategy and objectives, and a strong understanding of enterprise systems to define project scopes and system requirements that meet both business and end-user needs.
Ability to lead business analysis teams to arrive at more effective and creative business solutions.
Strong problem analysis and resolution abilities; exercises judgment and practices to determine appropriate action.
Exhibits strong organizational skills, attention to detail and follow-through.
Experienced in consulting with track record of client facing engagements.
Ability to communicate with people at all levels
Comfortable in fast paced environment and management of multiple initiatives simultaneously
Strong analytical skills and demonstrated understanding of how to interpret customer business needs and translate them into requirements
Excellent in writing effective client documentation including functional specifications, process flow maps, and use cases
Ability to work independently as well as within a goal-oriented project team.
Experienced in writing user stories with acceptance criteria or user stories with use case
Proficient in creating various documents like business requirements document (BRD) and functional requirements document (FRD)
Able to work independently and meet deadlines with minimal supervision
Ability to work on projects with a professional attitude and exceptional organizational skills under pressure
Possess excellent communication and interpersonal skills to co-ordinate with offshore teams
EDUCATION:
Bachelor’s of Business – Osmania University – India
SKILLS:
Jira / Confluence
SQL
MS Office (Excel, PowerPoint, Project, Word, Outlook)
Primavera
WORK EXPERIENCE
Aim - Chicago July 2015 - Sept 2018
Business Analyst
Responsibilities:
Communicate release level business needs to teams and stakeholders
Set appropriate acceptance criteria to meet business needs for minimum viable product.
Work with clients and stakeholders to gather business needs and elicit, translate, and simplify into user stories.
Create user stories with acceptance criteria and use case
Deliver high-quality products on time to market, in alignment with strategic goals while meeting the needs of our clients.
Plan, monitor, and analyze the requirements throughout the roadmap and release planning, ensuring development teams can be continually fed.
Support a continuous feedback loop from Customer to Product Manager to Product Owner & scrum team.
Work with Product Management to build business cases when needed.
Build and maintain storyboards for utilization in communication to various internal and external stakeholders.
Used Jira for writing Epic, user stories with acceptance criteria or user stories with use cases, used Confluence for upload documents
Created use cases using Visio, training manual, and conduct training sessions
Documented, presented information and leads discussions related to process flows, high-level business requirements, functional requirements, UI mock-ups, and user test scripts
Troubleshoots and understands application functionality from a user perspective
Collaborates with team members with assigned tasks and manages own project tasks on a day-to-day basis
Works with individuals and teams across platforms, applications, and/or business lines
Perform other incidental and related duties as required and assigned
Performed UAT and participated in writing test plans, and developed different testing strategies like black box testing and load testing
Analyzed test results and reported the necessary corrective actions
Attended meetings with QA and developers to discuss defects
TCF – Chicago April 2013- June 2015
Business Analyst
Responsibilities:
Responsible for gathering business and user requirements via discussions and prototyping with the help of business users, stakeholders, and subject matter experts
Responsible for validating requirements by performing gap analysis of As-Is and To- Be
Created high level BRD (Business Requirements Document) to document the business need and create estimates for each requirement
Created User Stories & Acceptance criteria
Prioritize outstanding defects and system problems, ensuring accuracy and deadlines are met
Perform analysis of business rules, business and system process flows, user administration, and requirements
Conducted weekly meetings between both development team and users for finalizing conflicting design requirements, development standards, and system issues
Creates detailed business requirements for functional (e.g., business processes, rules) and non-functional (e.g., data, security) capabilities
Defined and documented business requirements with details to enable customer sign-off
Validates test cases to ensure that scripts will evaluate the business function being performed
Provides support for application including documenting business processes
Works with user experience / design resources to help visualize requirements into prototype
Performed user acceptance testing (UAT) and documented detailed results
Created FRD (Functional Requirements Document) with detailed mock-ups and wireframes for the requirements selected for the release
Validated the bugs opened by QA/business and took appropriate action
Create comprehensive user manual as well as quick start guides for end users
Performed other duties and responsibilities as assigned
Worked extensively on MS Office for documentation and presentation purposes
Satyam– Hyderabad, India. April 2008- December 2012
Sr. Business Analyst
Responsibilities:
Managed Project scope, milestones, risks and user acceptance tests with internal and external stakeholders.
Conducted meetings with users and other stakeholders to elicit, organize and document the requirements and also created project status reports and feasibility reports for stakeholders.
Gathered and analyzed the requirements and converted them into Business Requirement Specifications (BRS) and Functional Requirement Specifications (FRS) for the designers and developers and QA Team to understand them as per their perspective.
Designed and developed use cases, activity diagrams, and sequence diagrams using NetBeans.
Extensively facilitated meetings/conference calls with stakeholders, project managers, developers, QA Analysts and other end users based onsite/offshore to deal with business and technical issues and to resolve the issues.
Created "As-Is Business Models" to understand the existing claim settlement process flow through interacting with SMEs, underwriters and Finance department.
Shared knowledge by performing Impact Analysis on transition from ICD 9 - ICD 10, made suggestions on UI and other changes required to be met during transition.
Performed Gap Analysis for new functionality requirements, as well as prioritized them based on actual business needs so as to align them with the product release roadmap.
Involved in testing the conversion of the application by generating test scenarios in test plan document.
Validated data at the back-end to ensure that all the Claims related data had been loaded to the corresponding Data Sets in the back-end and the pricing for these Claims was completed as per the Standards.
Analyzed the results, generated reports and tracked the defects using Quality Center.
Created and maintained the Test and Traceability Matrix.
Conducted System, Integrated and Regression testing to the application using Business, Functional, User Acceptance and Usability testing.
Trained implementation managers to work on the new application.
Generated SQL scripts for Development and testing purposes.
Actively participated in all phases of testing lifecycle (Design, Planning, Development and Results).
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