Objectives

Solid performer that excels in a fast-paced environment with exceptional track record of providing quality customer service. Adapts quickly to learn new tasks, computer software and to complete assignments on schedule while maintaining a high degree of accuracy. Able to carry out duties with discretion with a strong understanding of confidentiality. Proficient in the use of Microsoft Word, Word Perfect, Excel, PowerPoint and Access. Proficient in Information Technology and my skills include negotiating, time management, and problem solving and presentation skills.

Education

Bachelor of Science – 2010 Florida Memorial University

(Management Information Systems) Miami, Florida

Summa Cum Laude: 3.87 GPA

Alpha Chi Honors Society

Experience

Leasing Coordinator Reserve at Cavalier/Hampton Forest (Monument) (October 2017 – Present)

Greenville, South Carolina

Duties:

Stand and greet prospects and demonstrate professional, courteous attitude and appearance at all times;

Appropriately qualify all prospects with the intent to market the apartments in a professional manner;

Show model apartments and educate prospects on the benefits of our apartments. Know the property, the competitive market and the general market area. Physically visit local comparable properties and get to know staff on a routine basis;

Lease apartments and be responsible for all paperwork involved in taking applications and complete through lease signing;

Set-up move-in files and resident information accurately;

Responsible for all monies taken and directing it through proper channels;

Preparing daily and weekly reports for Community Manager;

Daily responsibility for the appearance and condition of the market ready units, clubhouse and leasing office, as well as the overall property;

Report all problems to Community or Assistant Manager for immediate correction;

Perform residential leasing, telephone and sales techniques successfully and make a minimum of 10 off-site marketing visits per month;

Design and implement an outreach (outside marketing) program with Community Manager for both prospecting and networking;

Keep track of corporate prospects by setting up a tickler file and follow-up routinely;

Follow-up all guest cards and lease renewals on a routine basis;

Daily responsibility for the input of all marketing traffic including walk-ins, e-mails and telephone calls;

Call residents to follow up on work orders daily; and

Other duties as determined and required by Community Manager

Leasing Agent Legacy at Crescent Park (BG Multifamily) (May 2017 – November 2017)

Greenville, South Carolina

Duties:

Meet with prospective renters and take them on tours of the units that interest them;

Conducted credit checks and other background tasks to qualify potential renters;

Collected application fees, security deposits and rent payments;

Coordinated property maintenance;

Informed residents of any changes to the rental agreement or upcoming problems with the property;

Established rapport with residents and provide personalized service; and

Monitored use of community facilities, including laundry, mail and fitness centers.

Cashier Associate Southeastern Grocers (BILO) (September 2016- March 2017)

Greer, South Carolina

Duties:

Handled cash transactions with customers using cash registers;

Scanned goods and collect payments;

Issued receipts, refunds, change or tickets;

Redeemed stamps and coupons;

Resolved customer complaints, guide them and provide relevant information;

Greeted customers when entering or leaving establishment; and

Maintained clean and tidy checkout areas.

Regulator/IT Specialist Financial Services Regulatory Commission (FSRC) (January 2011- December 2015) Liverpool Row, Basseterre, St. Kitts

Duties:

Assess companies with Compliance (ACAMS) training on a daily basis;

Prepared Analysis for Credit Unions;

Prepared Quarterly Updates of Financial Services regulated entities;

Consolidated Reporting Forms;

Prepared Credit Union Profile with all assets, loans and deposit totals;

Prepared Annual and Quarterly Credit Union Supervision Reports;

Responded to all correspondences received from each Credit Union;

Attended all Annual General meetings for each Credit Union;

Represented the Department of Credit Union at various meetings;

Created monthly newsletters for Financial Services;

Maintained the FSRC website;

Prepared Inspection Reports for entities and presented to the Board of Directors; and

Maintained the cashbook on a daily basis and signed all deposit slips for daily transactions.

Construction Administrator Gaskin’s Construction and Tiling Ltd. (July 2002 – January 2007)

Basseterre, St. Kitts

Duties:

Acting as a liaison between our design professionals and our client representatives;

Preparing construction contract documents;

Administration of the construction process;

Review of project budgets;

Required to work in office and job site environments; and

Ensuring all required materials is delivered to the work site.

Training

Tomorrow’s Talent Leasing 101 (BG Staffing)

May 2017 in South Carolina

FATCA Workshop

July 2015 in St. Kitts

Trustee Development Program: Humber College

June 2015 in St. Kitts

ACAMS Money Laundering 20th Annual International AML & Financial Crime Conference

March 2015 in Florida

Risk Based Supervision Workshop

January 2015 in St. Kitts

Credit Union Development Educator (CUDE) Certification

October 2014 in Barbados

ICURN (Credit Union Regulators) Conference

May 2014 in England

Organizational Compliance and Techniques in Conducting Investigations

April 2014 in St. Kitts

Anti-Money Laundering, Countering the Financing of Terrorism and Proliferation Financing Training

March 2014 in St. Kitts

Credit Union Regulators Meeting

November 2013 in Grenada

Credit Union Training: Corporate Governance and Loan Oversight & Review

November 2013 in St. Kitts

Corporate Trust and Service Providers Training

October 2013 in Tortola

Insurance Act Compliance and Anti-Money Laundering/Countering the Financing of Terrorism Awareness Seminar

November 2012 in St. Kitts

JOBS Training of Trainers: Introduction to Entrepreneurship

November 2012 in St. Kitts

Pension Training and Workshop

September 2012 in Canada

Caribbean Association of Pension Supervision (CAPS)

June 2012 in Jamaica

Money Services Businesses Compliance Awareness Seminar

September 2011 in St. Kitts

ACAMS 10th Annual International Anti-Money Laundering Conference

September 2011 in Las Vegas

Caribbean Association of Pension Supervision (CAPS)

May 2011 in Jamaica

References

Marilyn Maynard Torrington CT 860-***-****

Clarissa Daniel Miami Gardens FL 786-***-****

Angie Gomez Spartanburg SC 864-***-****

Contact this candidate