Lakshmi Kota

609-***-****

ac78j6@r.postjobfree.com

PROFESSIONAL SUMMARY

Over 5 years of experience in the IT Industry as Salesforce Developer and Salesforce Administrator.

Experience in implementing Apex Classes, Triggers, Batch Apex, Test Classes, Visual force pages, Web Service APIs etc. to achieve complex business functionalities.

Experience in Administration, Configuration, Implementation (Soap API, Rest API and Meta data API as Call in and callout services) and Support of Salesforce CRM applications.

Experience in modifying Visualforce pages to support the Lightning Experience and good understanding of lightning mode and its features

Strong experience in writing/manipulating salesforce.com platform data using SOQL, SOSL queries and worked with large data volume manipulations.

Worked with Salesforce Process Builder and consolidated existing workflow rules with process builder.

Developed Lightning Component Framework and built Lightning component using aura framework.

Involved in estimation and analysis for migration from classic to lightening.

Experience in developing client-specific solutions on force.com platform using Apex classes and Triggers, Visual Force, Force.com IDE, SOQL, SOSL.

Creating and managing custom fields, page layouts, Visual Force pages, triggers, search layouts, record types, workflows, approval processes and validation rules

Experience in integration of Salesforce.com Applications with Other applications with an emphasis of the Web Services/XML.

Proficient in CMM Level 5 standards, METHOD I, and quality aspects.

Experience in working across various SFDC implementations like Sales cloud, Service Cloud, Chatter, SDLC process in Agile Scrum methodology.

Well acquainted with all phases of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC) with expertise in Requirement gathering, Analysis, Designing, Development and Testing.

Experience in working with Debug Apex Scripts using Debug Logs and System Log Console to catch Exceptions and execute Governor Limits.

Performed administration activities for SFDC including System Configuration, Analytics Reporting, Data Migration, User Acceptance Testing, End User Training Development& Delivery and System Testing

TECHNICAL SKILLS

Salesforce Technologies

Apex Classes, Test Classes, SOQL, SOSL, Visual Force, Lightning pages (Pages, Component & Controllers), ETL, Triggers, Custom Objects, Web services, Validation Rules, Work Flows, Dashboards, Reports, Sandbox development and Testing

Salesforce Tools

Eclipse, Force.com Eclipse IDE Plug-in, Force.com Explorer, Force.com Data Loader, ANT, Force.com, Excel Connector, Force.com Platform (Sandbox, and Production), Workbench, Offline Edition, App Exchange

Programming Languages

C, Java, Java Script, jQuery, SQL, UML, HTML, XML, XHTML, DHTML, CSS, BOOTSTRAP, AJAX, C#, CSS Dreamweaver, PHP, Servlet, Bootstrap.

Web Design Tools

SQL Query Analyzer, SQL Profiler, Adobe Photoshop, Dreamweaver, MS Office, Adobe Acrobat Pro.

Operating Systems

Windows NT / 2000 / XP Pro / Vista/7, Windows Server 2000 / 2003 / 2008, Linux, Macintosh, Unix.

Version Control Tools

CVS, Clear Case, Subversion, VSS

Web Services

SOAP, WSDL, XML, JSON, REST

Databases

MS SQL Server 7.0, Oracle 10g/9i/8i, MS Access

EDUCATION

Bachelors - Electronics and Communication Engineering (GPA – 3.9/4)

Jawaharlal Nehru Technological University – Andhra Pradesh, India

PROFESSIONAL EXPERIENCE

Irvine Company – Irvine, CA Feb 2018 - Till date

Role: Salesforce Integration Lead

Project Name: Salesforce

Irvine Company Business data migration from Pivotal to SFDC. All the interfaces are integrated with Dell Boomi which connects to 32 different applications.

Responsibilities-

Attending Sprint Planning meeting and providing QA story points for User Stories.

Demo the User Stories to Project Owner & Business, Get Sign-Off from Both.

Align & Mentor the team and monitor team daily activities & Address team issues.

Identified the risks and challenges in the Sprint Plan at the initial stages of sprint planning.

Reviewed the requirements and identify the API’s, Batch Jobs & Mapping Document and scenarios of Salesforce

Identify the scenarios of Irvine Company Objects in Salesforce Used by Business.

Maintain all the test cases and cycles & BUGS in JIRA & CMT.

Conducted entry validation tests on all positive and negative Scenarios.

Identification of Test data and validation of Test environment.

Involved in Integration testing and End to End.

Provide Updates to the client in Daily Scrum Standup

Execute Test cases in JIRA & CMT and document it and send the Weekly status to the Reporting Manager.

Scheduling sync up call with Offshore, adhere test activities and defect triage, set up calls with dev to defect triage.

Regular updates and JIRA defect report sent across the sprint team and work on the same till closure.

Parallelly working on the upcoming sprint specs, identifying the API’s & ETL Changes and Salesforce functionalities included, working closely with dev lead to understand the requirement and go with the sprint speed along with my team.

Testing Documentation is addressed and uploaded in Google Drive.

Work with Reporting Manager on weekly basis providing team updates and test metrics.

Environment: MSD, Salesforce.com, JIRA, CMT, SQL server, Data loader, Workbench, Reports and Dashboards, Data Validations, AEM, GiveX, MRI, Qualtrics etc.

Common wealth of Pennsylvania, Harrisburg, Pennsylvania May 2017 to Jan 2018

Salesforce Developer

Responsibilities:

Performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of Salesforce.com (SFDC) and other platform-based technologies like Visualforce, force.com API, and web services.

Developed and created various Custom Objects, Tabs, Entity-Relationship data model, Reports types for custom reports, reports and dashboards validation rules on the objects and tabs, Components and Visualforce Pages.

Designed and developed SFA based Application on force.com platform in salesforce.com environment with Apex programming language at backend and Visual-Force pages as user interface.

Created several workflows by defining rules, approval processes and related actions which include creating related and time triggered tasks, email alerts, filed updates to automate the business process

Implemented Salesforce Chatter for internal users to share the deal information and status updated on various activities Worked on the Eclipse IDE with Force.com plug-in environment for writing Business logic in Apex Programming Language, testing and deploying.

Worked with Dynamic Apex to access Objects and Field values based on user inputs, execute dynamic SOQL, SOSL and DML queries.

Worked on Account and Contact Management, Opportunity Management, Contract Management, Product Management, Price Books, Asset Management, Territory Management, Security, Roles and Hierarchy. Experience on marketing cloud connect for integration purposes.

Automated the process of syncing the Salesforce data with marketing cloud using data streaming.

Integrated the Web services by generating the necessary stubs from the WSDL files for extracting the data from the homegrown applications by using the homegrown web services.

Developed lightning Application using custom and standard lightning components, followed salesforce lightning design system, styling using CSS. Experience using GIT and JIRA.

Worked on integration of two instances using Apex REST API call-outs and parsed JSON responses provided by third-party systems connected via REST inside Apex Classes.

Experience on CPQ tools such as Apptus and Steelbrick.

Experience with Marketing cloud on Pardot and ExactTarget.

Used SOQL & SOSL for data manipulation needs of the application using platform database objects.

Environment: Saleforce.com platform, Service Cloud, Apex Classes and Triggers, Validation rules, Apex Language, Apex Scheduler, Visual Force (Pages, Component & Controllers), Workflow & Approvals, Data loader, Reports, Custom Objects, Reports, Users Roles and Profiles, ANT, Custom Tabs, Integration, Oracle Database, Soap API, Lookup and Maser Details Page, Email Services, Security Controls, HTML, Java Script, Java, Web Services, Sandbox, Informatica, Eclipse IDE Plug-in.

Mwebware Software Services, Hyderabad, Telangana Mar 2014 to Feb 2017

Salesforce Developer

Responsibilities:

Worked in creating custom controllers which can display a list of items that are retrieved via callout to an external web service and perform operations like validating, inserting etc.,

Wrote SOQL and SOSL statements within custom controllers, extensions, and triggers.

Migrated Accounts, Leads, Contacts, Opportunities and sales data from external systems into SFDC.

Designed various Web Pages in Visual Force for capturing various customer enquiries and Implemented logic for migrating cases to different queues based on the type of customer enquiry.

Reviewed the code and other components developed by the team and also performed functional Testing.

Utilized User Authentication, Network based security such as restricting IP Addresses and Session security to achieve platform security.

Migrated data from external sources and performed insert, delete, upset, and export operations on millions of records.

Created Ant Scripts for performing migration from the Sandbox environments to the Production Environment.

Worked on Employee app and Case Record App for different End users in salesforce.com.

Defined Permissions set for different users according to business needs who need special permissions to view data. Created Test classes for all the apex Triggers and as well as the Visual force pages.

Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com subjects. Used it to read, extract and load data from comma separated values (CSV) files.

Test and QA of enhancements/changes to SFDC deployment using Salesforce.com sandbox.

Supported custom Business Services to query the data based on search criteria sent by SSDP and return the data as HTTP response in XML format.

Designed VisualForce pages with XML, HTML along with custom controllers and controller extensions.

Environment: Force.com platform, Apex Language, Triggers, Visual Force Pages, Components & Controllers, Chatter, Data loader, Force.com API, Workflow & Approvals, Reports, Custom Objects, Email Services, Security Controls, HTML, Java Script, Web Services, WSDL, Eclipse IDE Plug-in.

NetElixir, Hyderabad, Telangana Jan 2013 - Feb 2014

Salesforce Administrator

Responsibilities:

Proficient in security and sharing rules at object, field, and record level for different users at different levels of organization.

Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.

Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.

Created many Report Types and created various Reports (summary reports) using the Report Builder according to the need of the organization.

Resolved the Cases and support the team on urgent bases, implementation and working with real-time troubleshooting.

Responsible for all the activities related to configuring Workbench, Data Loader uploading data in CSV files into salesforce.com and downloading data for analysis, checking for the correctness of the data.

Able to perform all tasks related to the day-to-day operations including managing users, handling data migration, maintenance and installation and support of AppExchange applications.

Implemented Picklists, Dependent picklist, Lookup, Junction Objects, Master-Detail Relation- ships, Validation Rules and Formula fields to the Custom Objects.

Managing customer data: Data duplication identification and resolution, ongoing audits to uncover and resolve data integrity issues, bulk imports of data, batch reassignment of accounts and opportunities based on organizational changes.

Good at analyzing information system needs, evaluating end-user requirements, custom designing solutions, integrating with other software's and troubleshooting any problems in the process.

Performed system configurations like setting profile, roles based on hierarchy, permission sets, work flows, process builder, visual flows, email templates, and parallelly did security managements as well like OWDS, sharing settings

Environment: Saleforce.com platform, Apex, Visual Force, Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, SOQL, SOSL, Email Services, Security Controls, Sandbox data loading, Data Loader, SQL, Eclipse IDE, Force.com Sandbox, JavaScript, Controllers, Sharing Rules.

Contact this candidate