Customer Service

TEODOLFO BUENAVENTURA OLARTE

Woqod, Al Thakhira, Qatar

Contact No: +974-********

Email: *************@*****.***

OBJECTIVES:

To enhance and develop my skills in customer service in a competitive company to render an excellent and quality service. To be able to apply my 12years solid experiences in different set up of industry.

PERSONAL DATA:

Age: 30 years old

Gender: Male

Date of Birth: April 17, 1988

Place of Birth: Oriental Mindoro

Nationality: Filipino

Marital Status: Single

Religion: Christian

Father’s Name: Jerry Fermin Olarte (Deceased)

Mother’s Name: Nedie Buenaventura Olarte

EDUCATIONAL BACKGROUND:

College: ParaDigm Colleges of Science & Technology Hotel Restaurant Management

Roxas, Oriental Mindoro Year - 2004

Secondary: Manaul National High School

Mansalay, Oriental Mindoro

Year – 2000-2004

Primary: Cabalwa Elementary School

Oriental Mindoro

Year - 1999

TRAINING ATTENDED:

• Wilcon Builders Depot Customer Service Relations Seminar Year 2014

• Woqod Refreshing Course

Year 2016

EMPLOYMENT HISTORY:

Forecourt/Attendant/Cashier

Woqod Qatar Fuel

2014-2018

Duties and Responsibilities

Forecourt

• Greet the customer

• Fueling, maintaining the dispenser, cleanliness

• Receiving of the deliveries

• Cash handling

• Customer service satisfaction and safety

• Reporting to In-charge

Cashier

• Greet the customer

• Scan the product

• Counting the money in front of the customer before tendering cash

• Say “Thank you” to the customer

• Merchandise

• Display/FIFO

• Price update

• Inventory

• Expiry update

• Maintaining the cleanliness

• Customer service relationship

• Customer satisfaction

• Customer assistance

Releasing Checker

Wilcon Builders Depot – Philippines

2009-2014

Duties and Responsibilities

• Greet the customer

• Customer assistance

• Bagging of customers item purchased

• Cleanliness

• Proper display

• Maintaining floor stock

• Checking the invoice before releasing of merchandise

• Checking the product customer purchased

• Panel display

• Price update inventory

Sales Clerk

SM Supermalls - Philippines

2008-2009

Duties and Responsibilities

• Greet the customer

• Selling the product

• Merchandising

• Inventory

• FIFO system price update

• Maintaining the orderliness of stock

Counter Checker

Shopwise Supercenter - Philippines

2006-2007

Duties and Responsibilities

• Greet the customer

• Customer assistance

• Bagging of customers item purchased

• Maintain cleanliness

Skills

• Microsoft office word and Microsoft excel

References:

Mr. Jomar Tidon Mr. Arnel Zarraga

Engineer Accountant

Hamad Medical Doha Qatar CDM Smith Inc Doha Qatar

Contact No: +974-****-**** Contact No: +974-****-**** I hereby certify that the above information is true and correct to the best of my knowledge and belief.

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