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Customer Service Assistant

Location:
Tinley Park, IL
Posted:
January 20, 2019

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Resume:

Frances Troesch

**** **** **** ***

Monee, IL ***49

773-***-****

ac780w@r.postjobfree.com

Professional Summary

Self-directed with over 20 years experience in treasury, accounting, lending and banking. Comprehensive knowledge in a myriad of accounting processes/activities including accounts payable, cash posting, reporting, and payroll. Employee of excellent work ethic and a “can-do” attitude . Works cooperatively with internal and external people while staying self motivated in an independent work situations.

Core Qualifications

Cash Management

Treasury Workstation

Capital Reimbursement

Cash Flow

Advanced Microsoft Office

(Proficiency in Excel pivot

tables, v-lookups, and h-lookups)

Extensive Accounting Software

Google Drive

EFTs, ACHs & Wire Transfers

Month End & Year End Close

Bank Reconciliation

Secondary Marketing

Loan Servicing

Banking Background

INT/EXT Customer Service

Tech Savvy

Software Installation

Experience

2010-2018 Joliet, IL, Carbondale, IL & Chicago, IL

Adult Caregiver

Helping family members with chronic conditions in the tasks of daily life.

This can include bathing, dressing, cleaning the house, shopping, laundry,

preparing meals, monitor medications, taking person to doctor’s

appointments, physical therapy and companionship.

2006-2010 Chicago, IL

Treasury Analyst, Chicago Park District

Utilize treasury workstation and various bank systems and applications to review and analyze account activity and balances

Process outgoing EFT, wire, and ACH transfers

Determine the cash position for accounts and make decisions

accordingly

Work directly with banks and internal departments to resolve issues

related to daily transactional activity

Processing of accounting entries related to the treasury function

Monitoring, reporting and performing capital reimbursements and

draws.

Communicating with Fund Managers regarding $30 Million portfolio.

Assisting Accounting Cashier prepare bank deposits and order banking supplies.

Accomplishments

● Researched and put together a report on 13 years of Capital funds and interest earned broken down by project.

● Implementing month end reports on all parks banking activities.

● Responsible for putting together a profile for the park districts history of credit card usage.

6/2005- 12/2005 Chicago, IL

Budget Analyst, OnPoint Partners

Assisting the Budget Director of Equity Properties in a temporary full-time capacity with researching Budget items.

2000 to 2005, Chicago, IL

Accounting Analyst/Assistant Treasury Manager, RBCMortgage Company

Determining Daily Cash position

Cash Planning and Forecasting

Manage $300 million Lines of Credit for daily operational treasury needs.

Authorize daily borrowing requests and all wiring activities.

Perform daily informal and month end formal cash account reconciliation’s

Perform month end close adjusting journal entries for mortgage bank.

Prepare multiple treasury reports for Treasury and Finance management

Manage operational check stock for the entire company.

Act as primary departmental liaison for loan investors.

Assist the mortgage bank, funding and warehouse departments as

needed.

Accomplishments

● Promoted to Assistant Treasury Manager in 2003

● Accounting Analyst from 2000 to 2003.

● Reconciled all Cash Accounts and wrote a procedures manual on company reconciliation.

1998-2000, Chicago, IL

Bank Reconciliation Assistant, ProStaff Accounting

Temporary position for Citibank working on bank reconciliation

General Ledger Journal Entries

Research outstanding items

Bank Reconciliation Assistant, The Levy Restaurants

Chicago, IL - 1996 to 1998

In charge of bank reconciliation for all accounts related to the restaurant side of the business

General Ledger Journal Entries

Working with Comptrollers to research outstanding items

1992-1996, Chicago, IL

District Office Reconciliation Specialist, United Insurance Co.

Bank Reconciliation & Spreadsheet Specialist

Working with District Offices to research outstanding items

Education

DePaul University, Chicago, IL

Bachelors of Science -Accounting, 2000

Microsoft Excel Seminars

Microsoft Office Seminars



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