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Restaurant operations manager

Doha, Doha, Qatar
January 20, 2019

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Curriculum Vitaie

Cover letter

Lassaad Boussetta


(+974) -33227340

Dear Sir;

Upon discovering your posting, I hastened to submit my resume for your review.

As an experienced and motivated restaurant general manager/F&B manager with more than 10 years of experience, I am prepared to significantly contribute to your company goals in this role. My background includes leading operations, teams, and processes to drive business and customer service success within restaurants and hotels sector. From training and developing staff to overseeing budgets and profit and loss responsibilities, I excel at managing teams, propelling revenue enhancement, and stimulating maximum levels of customer service and satisfaction.

Highlights of my experience include:

Increasing sales by +25% and decreasing overall business costs by +8%. Recruiting, training, and managing dynamic and productive staff to propel company success.

Overseeing facility operations including budgets, inventory, scheduling, and staff development to optimize efficiency and productivity. Coordinating all aspects of new site openings, ensuring on-time launches, comprehensive staff training, and seamless operations from day one.

Demonstrating solid time management, communication, and multitasking skills to excel within fast-paced, customer-facing environments.

My skills in team and operational leadership have been finely honed, and I am confident my additional strengths will readily translate to your environment.

The chance to offer more insight into my qualifications would be most welcome.

Thank you for your consideration; I look forward to speaking with you soon.


Curriculum Vitaie


● Name: Lassaad Boussetta

● Date of birth: 27/11/1988

● Nationality: Tunisian

● Mobile number: 009**-********

● E-mail:

Objective: To establish a career in the restaurants and hotels industry by addressing the two components of profit: cost and revenues through consistency in food quality, highly qualified customer service, store cleanliness, budgeting new projects & openings and smart money management.


International Business School of hotel & tourism management (VATEL) Tunisia:

Bachelor of International hotel management (2009).

University of arts and human sciences Tunisia :

Bachelor of English language: literature & civilization(2012).

Trainings and courses:

● Data Processing in Galaxy School Tunisia.

● Food cost and safety in Movenpick Tunisia.

● Train the trainer in Movenpick Tunisia.

● How to handle complains and service issues in One Resort Aqua Park Tunisia.

● The ideal budgeting methods in Business training center Tunisia.

Professional experience:

● Multi restaurants Operations manager/ F&B


Doha, Qatar

January-2017 to Currently

Being in charge of directing the company's daily activities for the benefit of employees, management, investors and customers. Organizing and synchronizing the activities of various managers and departments within a company and making sure the schedules, meetings and goals of each department work in harmony.

● Restaurants operations manager

Curriculum Vitaie


December-2015 December-2016

Compose and revise all the operations and following the departments managers to drive the company to the right achievement and goals.

● F&B operations manager

Al Madeena mall-UAE

October-2013 to October-2015

Supervising and controlling all the coffee shops and restaurants to make sure that they follow the safety policies and structure to provide an excellent service to the mall guests.

● F&B operations manager

Movenpick resort and marine spa


September-2012 to September-2013

Overseeing the entire operations of a lodging establishment. Operations include human resources, housekeeping, security, public relations, food service, sales and finances. Deal effectively with customers, bosses and staff workers while keeping the hotel running smoothly.

● Assistant F&B to F&B manager

Riadh palm hotel


September-2009 to August-2012

Forecasting, planning and controlling the ordering of food and beverages for a hospitality property. Managing the finances related to the whole process of purchasing food and drink for the hotel premises.

● Assistant f&b manager

One Resort Aqua Park


July-2007 to August-2009

Assisting with the management and daily operations of all food and beverage protocols. Carrying out various duties to ensure that customers receive excellent service by providing the best food and drinks. Supervising staff and planning various functions inside restaurant and bars.

● Restaurant manager

LA Calèche

Curriculum Vitaie


July-2006 to June-2007

Assisting the owner in all operations of the restaurant and reporting directly to him( the GM)

● Head waiter

Jockey Club hotel


June-2005 to July-2006

Welcoming guests and making sure that they are well served leading the group of waiters to provide a good service taking the responsibility to manage the operations in case there no superior manager in the restaurant.

● Seasonal waiter and bartender

Garden beach hotel


June-2002 to May-2005

Serving and taking orders, cleaning tables, restaurant and bar areas

Skills & Craftsmanship:

Restaurant general management.

F&B management.

Hotel management.

Operations management.


Training managers and staff.


Arabic: Native.

French: Spoken, Written, Reading (Excellent Level).

English: Spoken, Written, Reading (Excellent Level).

Italian: Spoken, Written, Reading (Medium Level).

Personal Interests:

Association: Participation in football tournaments in the university and Red Crescent.

Sports: Volleyball, Swimming, football

Others: travel, Cinema, music, books...


o I hereby assure you that all the above-mentioned information is true and correct to the best of my knowledge and belief. Curriculum Vitaie

Curriculum Vitaie

Curriculum Vitaie

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