Customer Service Accounting
Resume:
St. Petersburg, FL *****
Phone: 727-***-****
Email: *************@*****.***
Nat Bailey
Experience
**** – 2019 Anchor Insurance Saint Petersburg, Fl
Accounting Specialist
Verify account information: Client name address, Claim number.
Key and Issue checks using Stingray and AS-400 based on insurance coverage, settlement or closing agreements.
Review each account for accounting or payout errors against final/closing reports
Void and reissue any necessary checks required via online system.
Send out follow letters to the client, attorney, public adjusters.
Tickle problem accounts and email adjusters to contact client or attorney for missing or required correspondence
2002 to 2017 LinCare Clearwater, FL
Corporate Buyer
Issue and monitor all submitted PO requisitions, RFP's and update orders accordingly.
Insure critical orders are expedited as requested by the internal accounts department, service centers and customers.
Aide in the resolution of problematic invoices & making sure correct commodity and general ledger codes are being used for posting/billing.
Input new vendor information into the purchasing system and monitor RFI's.
Maintain & update pricing in system & analyze cost. Add new parts.
Strive to improve procurement, decrease turnaround time, and enhance customer service.
Process and submit RMA's
Run daily, weekly reports, (Vlookup, Pivot, etc..)
2002 WebMD Tampa, FL
Account Receivable/Billing Analyst (Contractor)
Updated and maintained 1000 commercial accounts through the Oracle, Clarify and MAS-90 systems.
Communicated with account holders and branch office managers to collect on outstanding accounts.
Trained new employees on the Oracle, Ariba (SAP) and MAS-90 systems.
Acted as team leader in the absence of the supervisor.
2001-2002 Linvatec Corporation Largo, FL
Accounts Receivable/Collections Representative (Contractor)
Maintained 3000 commercial accounts through Excel and the AS400 system.
Collected on accounts that were 60-90 days past due.
Communicated with customers via telephone and email to resolve account related issues.
1998-2001 Accounts Temps Clearwater, FL
Temporary Billing and Collections Specialist
Worked as a temporary accounts receivable and collections employee for several companies, including Bay Pharmacy, Inc. and Entergy Security Corporation.
Was responsible for collecting on and maintaining commercial and residential accounts that were 60-90 days past due.
Worked with QuickBooks, Excel and Word programs
1995 – 1998 Mortgage Investors Corp. St. Petersburg, FL
Loan Processor/Team Leader
Supervised a team of mortgage loan processors.
Conducted title researches and approved closing mortgage loan applications.
Contacted present and potential customers to conduct account verifications.
Worked with the SAMA and DOS system
Education
2000 St. Petersburg College St. Petersburg, FL Certificate - Word, Excel and Digital Art
1996 University of South Florida St. Petersburg, FL Certificate - Web Site Development
1991-1993 City College of New York New York, NY Was working towards a Bachelor’s Degree in Architecture and Economics
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