Zachary Lono
**** ********* **** ***. *** Lewisville, TX 75067
********@*****.***
https://www.linkedin.com/in/zachary-lono-926070179 OBJECTIVE
My goal is to start a career in a company that allows for opportunities, longevity, and growth.
EDUCATION
2014 - 2018 Bachelor of Arts
Music, Texas Woman’s University
2010 - 2014 Associate of Arts
Music, Richland College
WORK EXPERIENCE
May 2011- Present Photo Technician
Sam’s Club
• Job duties included processing customer photo orders in a timely manner. Making sure that all questions about merchandise were answered while also calling custom- ers when orders were ready. Making sure promotions were displayed and inventory management.
Customer Service Desk
Sam’s Club
• Main responsibilities included managing calls, questions, and concerns in a profes- sional environment while also creating and managing customer memberships. Other positions held: Café Associate and Cashier.
November 2010 - January 2011 Sales Associate
Hot Topic
August 2010 - November 2010 Server
Kamikaze Sushi and Hibachi
SKILLS
Customer Service Skills Customer Satisfaction
• Retail sales, customer retention, customer engagement Computer Literacy
• Microsoft Office, Google Docs, Slides, ect
Leadership in a team environment
Written and Verbal Communication
Clerical
Organization and Time Management
Adaptable
Collegiate Skills Music Education
Music History and Theory Knowledge
Conducting
Music Performance
Composition
Piano Competency
Vocal Pedagogy
References
Jason Murray – Sam’s Club: Click & Pull Associate
• Cell: 817-***-****
• Work: 972-***-****
Deandre Denson – Sam’s Club: Assistant Manager
• Cell: 817-***-****
Jeremy Tongkeamha – Sam’s Club: Electronics Team Lead
• Cell: 214-***-****
• Work: 972-***-****
Brian Cunningham – Sam’s Club: Center Section Team Lead
• Work: 972-***-****
Camila Novoa – KD College Prep: Mathematics & Science Teacher
• Cell: 972-***-****
John Barry V – Levelland ISD: Associate Band Director
• Cell: 806-***-****