Human Resources/ People Operations/ Talent Professional

Kimberly Capicotto, SHRM-CP

A results-driven Human Resources professional with 6+ years working within global HR Strategy & Policy, Workforce Planning & Recruitment, Enablement, Reward and Retention, Employee Experience and Culture, & Recruitment Marketing; engaging, collaborative and a trusted advisor able to align human capital solutions with business needs and act as a strategic partner to executive leadership team with management experience.

EXPERIENCE

Bluewolf, an IBM Company New York, NY

Global Salesforce consulting agency committed to creating customer and employee experiences that drive a return on innovation.

Talent Director / August 2017 - present

• Transformation within organization driving towards efficiency & optimization focused on skills, leadership & employee experience driving company headcount to 1,400+

• Co-Managed a global team of 36 recruiters, analysts, resources, marketing, events and talent specialists

• Established talent market expertise including comprehensive view of industry trends, competitors and talent landscape

• Ownership of Social & Content strategy to promote company within candidate market and grow Recruitment Marketing & Employer Brand on social channels and third party portals

• Enablement including training stakeholders on refined recruiting process and tools, driving culture and tool adoption towards profile based hiring through group presentation, small group, and 1on1 meetings.

• Providing strategic thought partnership to hiring managers and other stakeholders throughout the recruiting process including around company Diversity & Inclusion initiatives

• Recognize problems through data and reporting, understand causes, and quickly adjust allow continual improvement to develop best practices and insights

• Leverage direct recruitment channels, including internal and external job resources and all potential candidate touch points such as social media, referral programs, lead generation sources, alumni networks, professional associations, and events

• Continued Integration work through Transfer of Employment & Business between Bluewolf and IBM

Global Talent Acquisition Manager, Program Development & Operations / July 2016 – August 2017

• Led global On-boarding program, working to create seamless communication and experience during candidate lifecycle.

• Owned end-to-end management of a candidate of searches including: formulating Candidate Profiles, developing expectations with hiring managers, working with the sourcing team to cultivate the right profile, designing and implementing operational processes, and managing metrics

• Management of continued customization of ATS/HRIS systems to drive efficiencies and links between internal systems

• Managed a team of 8-12 Recruiting Operational Specialists & Sourcing team members

• Drove new office opening and recruitment of 25+ individuals, working with local Reso and Business Leaders on approvals and execution in conjunction with partnership with the business around enablement of new delivery team model

• Developed programs for Campus Recruiting Marketing Recruitment, Referral & Alumni Programs and Candidate nurturing

• Responsible for execution of the operational aspects of the budget, in addition to general Vendor/Portal management

• Hired over double (102%) the hires in 2017 compared to 2016, with a 19% faster Time to Fill since joining the team

Human Resources Analyst/Generalist / March 2014- July 2016

• Represented Bluewolf HR team during Due Diligence and Integration Planning/Management of M&A from IBM

• Serve as a trusted advisor while educating and supporting managers during Employee Relation issues

• Partner with key stakeholders globally to irritate the strategy for onboarding, attrition, compensation and benefits

• Partnered in further development of company policies and procedures to drive Employee Engagement initiatives, resulting in decrease of attrition by 5-10% annually.

• Performed Attrition data analysis to share with business leaders and develop retention strategy and Alumni outreach

• Managed global Leaves of Absence and Development Plans, in addition to bi-annual Performance Management system

• Directed strategic plan design, implementation, management and communication of benefits and wellness plan while leading Open Enrollment and working closely with benefit plan vendors and broker

• Led HRIS projects (position audit; career path mapping; development of reporting/dashboards and system updates; self- service modules)

• Ensure compliance with federal and state benefit law requirements including compliance with annual filings, report distribution, disability/FMLA, COBRA, HIPPA DOL Audits, and Health Care Reform

Olam Americas, Inc. Summit, NJ

Headquartered in Singapore with a presence in 65 countries, Olam is a supply chain manufacturer who grows, sources, trades and processes food and industrial raw materials.

Human Resources Benefits Analyst July 2012- March 2014

• Administered Medical, Dental, Vision, COBRA, LOA, FMLA, STD, LTD, Retirement plans, Wellness initiatives and recruitment efforts across multiple business units and locations

• Experience with union environment and execution of negotiated benefits, such as HRA and Defined Benefit plans

• Assisted with creation and upkeep of company intranet and monthly HR Newsletter to promote internal communication, as well as involvement in Women’s Business Resource Group (BRG) – G.R.O.W.

• Extensive knowledge of multiple benefit platforms including experience with Open Enrollment and Wellness Initiative

• Performed analysis of PPACA impact on the company and employee

• Collaboration with Finance departments including gross to net calculations and monthly invoicing and audits

EDUCATION

Fordham University, Gabelli School of Business

Bachelors of Science in Business Administration Dual Concentration in Management & Marketing, Minor in Psychology

• 4-year recipient of NCAA Division 1 Athletic Scholarship SHRM Certified Professional (SHRM-CP) May 2015

3 SHRM seminars -

HR Generalist, Employee Engagement & Relations and Developing Effective Coaching Skills

2 Pace University Certificates -

Strategic HR Business Partner and Professional HR Management Salesforce Administrator & Salesforce

Salesforce Administrator Certified, Service Cloud Certified

Certified Transform Recruitment Marketer (CTRM)

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