RENEE C. HARRISON
WINSTON-SALEM, NC 27101-3528
ac77cg@r.postjobfree.com
Abilities
Provide high-level administrative support by conducting research, handling information requests, and performing clerical functions such as data entry, and preparing correspondence. Well organized work habits, detail oriented, decision-making and problem-solving skills. Excellent oral and written communications skills in dealing with customers, staff, and management.
Professional Qualifications
Computer-Related: Windows NT/XT, MS Office, Word, IE, Excel, Outlook, PowerPoint, PeopleSoft
Employment History
Data Entry, Customer Service
03/2018 – Present Office Team Greensboro, NC
Data entered tire orders
Scanning, filing invoices
Ensuring proper documentation and record-keeping for agency payers.
Determining schedules and adequate staffing and processing completed visits for payment.
Providing consultation and training to Direct Care Staff to ensure quality care and service Monitoring staff, identifying problem situations, and assisting in problem solving for optimum outcomes.
Evaluating job performance of staff and providing performance reviews, corrective action, or other disciplinary/performance appraisals and counseling.
Staff Payroll.
Customer Service, Computer Operator
06/2000 - 01/2017
The Resource
Winston-Salem, NC
Maintain precinct phone lines during Election Day and resolved problems presented by voters and precinct officials
Provide exceptional customer service to walk-in and call in voters
Update, data enter, and maintain voter registration information in election database
Process absentee voters by inputting personal and other necessary information into voter database
Work extended hours during election months
Fill in for Voter Registration Manager when on vacation
Assist with finalizing an Election, consisting of processing ATVs and Provisional Ballots
Assist with Voter Registration in data entry, review data entry, Cancellations and Felony Lists
Recruiting Specialist, Administrative
08/2010 - 01/2012
Pro-telligent, LLC
Arlington, VA
Work within Recruiting Department for Federal Contractor that places cleared individuals on domestic and international projects within numerous bureaus of the State Department. Position began as 4-month contract assignment processing new hire packets. Sought out training and opportunities to take on additional responsibilities which was noticed and led to a full-time position
Responsible for completion of new hire packets of all new employees (corporate and off-site) in a timely manner and according to OFCCP guidelines. Work with Recruiters, Human Resources and Area Managers to ensure accuracy of all submitted paperwork including but not limited to security clearance application and verification, State Department badge documents, and employment applications
Post positions into web based company ATS (applicant tracking system), compliance websites, and traditional job boards such as Monster, Career Builder etc. Perform resume searches for proposal positions based on criteria provided by managers
Generate and format recruiting reports in Excel for Corporate Recruiting Managers
Calculate employee hourly rate of salary based on bill rates and desired wrap rate when not included in documentation for Area Managers
Run background screening reports on all candidates selected for hire
Enter all resumes from home grown database into new company Applicant Tracking System (UltiPro)
Format resumes into company template prior to submission to external clients
Processing Clerk
11/2003 - 06/2007
Forsyth County Sheriff
Winston-Salem, NC
Responsible for the specialized processing of all reports and other documents under the jurisdiction of the Forsyth County Sheriff's Department. Use knowledge/training of Federal and State laws to ensure accuracy of reports and proper completion of all case files
Serve as liaison between the Records division and law enforcement officers, insurance companies, attorneys, news media, government agencies and the general public. Research and provided documentation of past and current case files. Provide extraordinary customer service to all requesting information and/or documentation
Respond to telephone and in-person requests for information while maintaining accuracy and timely completion of a consistently high volume of incident reports
Computer Operator
09/1989 - 02/2000
Wake Forest University Baptist Medical Center
Winston-Salem, NC
Maintain accurate records of all hospital storeroom supplies and provided inventory control information to financial planners to ensure proper billing
Maintain computer database of all supplies and billing inquiries
Assist inventory planners with investigation and resolution of all transaction problems including cycle counts and year-end storeroom inventory
Education History
Completion Date
Issuing Institution
Location
Qualification
Course of Study
05/07/1988
Winston-Salem State University
Winston-Salem, NC
Bachelor's Degree
Computer Science