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Project Manager

Scotch Plains, New Jersey, United States
January 16, 2019

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Puliyur K. Narayanan, MBA, PMP

Scotch Plains, NJ 908-***-**** PROGRAM MANAGEMENT LEADER

Broad background of program and portfolio management experience in Information Technology (IT) software development, infrastructure, product release, and financial industry with emphasis in project and portfolio management, client engagement, and business management. Guide organizations in creating and adopting project / program controls, service delivery enhancements, and financial goals. Lead highly motivated project teams in achieving peak performance and exceptional client satisfaction. Adept in Agile and Scrum methodologies.

Program Delivery Management SDLC Product Release Management PMO and Project Governance On-Prem Cloud and Infrastructure Build Out Cloud Migration Product Lifecycle Management Business Management Relationship & Stakeholder Management

Professional Experience

Refinitiv (formerly called F&R Division of Thomson Reuters), New York, NY Senior Program Manager, DCIS PMO, DevOps, Thomson Reuters 2017 to Present Lead small PMO team involved in major data center migrations and large-scale infrastructure upgrade. Align projects and programs with vision to connect with customers, simplify businesses and products, and drive performance through growth and market share.

• Streamlined PMO operations, creating and implementing a consistent project delivery framework for DCIS Division using Workfront software.

• Rolled out Delivery PMO SharePoint site, storing and maintaining project artifacts in a cohesive manner.

• Provided monthly PMO reporting to stakeholders, sharing business cases, financial status and SVI

(Shareholder value impact) for projects with key stakeholders.

• Directed key salient programs, delivering projects on time and budget. o 2017 & 2018 NAS Storage Refresh Project: Deployed new NetApp storage filers globally (Hazelwood, Plano, UK1, DTC, and Singapore), partnering with various business units in migrating application data store to new infrastructure, saving organization millions of dollars in reduced hosting costs and vendor maintenance. Project won great reviews from Eikon and Risk business leaders for exemplary collaboration between various groups (DCIS, Application teams, and BUs) and aligning infrastructure on standard platforms. Developed project plan, providing cost benefit analysis to senior leadership and project dashboard.

o 2017 Rapid Response Program: Mitigated enterprise-wide security risks and ensured 126K servers and devices were outfitted with key security and monitoring tools (FireEye, BigFix, and PerfStat). Guided build out of on-prem and Mandiant Cloud-based Security infrastructure and enabled Thomson Reuters to close security loopholes and be ready for Day 0 incidents, including potential major security breaches. Won rave reviews from ELT and Security team leaders for speed of project planning and delivery (9 months) and efficient use of global resources for implementation. Senior Program Manager – Realtime Technology Program Management 2009 to 2017 Led strategic projects and programs focused on various initiatives within Financial Markets group and aligned with low-latency, high-performance Elektron and TDN networks and flagship Eikon desktop platform. Orchestrated $24M division budget and ensured adherence to financial policies and controls.

• Headed portfolio management activities, partnering with Senior Operations Managers and various BU leads in creating portfolio of projects, ensuring completion of project within time, scope and budget, and adhering to Reuters Program Delivery framework.

• Improved project delivery time and budget performance from < 35% to > 80% in 4 years and increased customer delight.

• Created and presented business cases to senior management and ensured high rate of project approval from Elektron and Realtime technology leadership, guiding OCL and OCP data center closure, TDN network upgrade project, Elektron as a Service (EaaS) Product rollout, TDN Funnel, and Ticker Plant upgrade projects.

• Created project metrics and dashboard on status of programs / projects in JIRA and presenting them to key senior executives and stakeholders.

• BDN (Bridge Data Network) Sunset program: Decommission and disposal of over 3,800 servers and associated exchange feeds in various datacenters in the US and migrated the applications to Elektron network in Plano and Hazelwood data centers in the US. This resulted in $3.3M annual operational savings to the business unit.

• OCL Data Center Migration: Orchestrated and executed $21M program to migrate Thomson One infrastructure involving 2,500+ servers (including collections, core and distribution networks) from One Liberty Plaza data center in New York to a new data center in Plano, Texas. o Migrated the strategic infrastructure from lower NY metro region to a more cost-effective strategic location and ensured a savings of over $8 million in annual hosting cost. o Built out new collections circuits, core networking, and systems consolidation, including integration and testing Client hosted applications (BAML and Wells Fargo). o Successful delivery of the program, dividing program into smaller projects, performing weekly stakeholder meetings, monthly dashboards, customer engagement, etc.

• Orchestrated TDN (Thomson Market Data Network) Modernization Program involving $14M upgrade to the TDN network and executed in two years. o Migrated core and distribution networks to 8 X 10Gig T-bone infrastructure with 20Gig WAN connectivity across multiple data centers.

o This strategic project enabled multiple divisions within Thomson Reuters to share data feeds and distribution networks thus saving $6M in annual recurring costs for the company.

• Successful rollout of Elektron as a Service (EaaS), premier product generating over $1.2B in revenue, to over 12,000 external clients.

o Helped guide product definition, build out, coding and software development, product launch, product release and training, and transition to Service Operations. o Delivered program management, dividing program into smaller projects, performing weekly stakeholder meetings, monthly dashboards, customer advocacy, cost management, and program close out.

• Executed IDN Interarea networks closure project from initiation to close out. o Involved migrating IDN Core infrastructure from old Interarea network backbone to Elektron ITTG networks and thus saved the company over a million dollars annually (feeds and hosting costs). o Won rave reviews from TechOps leadership for the speed and thoroughness of project execution. Bank of America, New York, NY 2006 to 2009

Vice President, Senior Business Manager, Global Capital Markets Oversaw business analysis and financial management of IT projects for key business groups within Global Capital Markets, involving annual Capex of over $35M per year. Provided business leadership and project advocacy to further the business goals of global rates, currencies, and commodities (GRCC) trading group.

• Led all integrated financial planning and execution activities, guiding programs from initial business cases to funding, staffing, end-to-end operating processes, and staff training plan.

• Built and maintained database of key performance indicators (KPIs) for all IT projects managed by GRCC group, delivering insights into project portfolio performance, business and resource needs, and enabling senior executives to better allocate resources for projects.

• Recognized for excellence, achieving two Bank of America Medallions in 2007Q1, and 2008Q2. Vice President, Senior Technology Project Team Manager 2002 - 2006 Collaborated with senior executives in creating, evangelizing, and executing strategic vision relating to design, build, and deployment of trading platforms for GRCC division and Risk Technology groups. Managed global team of 9 Project Managers. Presented periodic dashboard reports to senior executives and sponsors on status of current programs, future opportunities, risks, and issues.

• Defined and initiated portfolio of projects, assigning Project Managers to manage cost, schedule, and performance of component projects, ensuring ultimate success and acceptance of program / projects.

• Louisville, KY data center consolidation program: Consolidated / migrated over 250 applications, 2,200 networked devices (1,600 servers, 35 firewall devices, 175 routers/switches, 128 TB of storage appliances, and 65 B2B connections) to fewer than 750 servers in Richmond, VA and Kansas City, MO. This was achieved using BoA Adaptive Infrastructure Strategy which involved application co- location, server consolidation, and flexible provisioning. Reduction in networked devices resulted in annual savings of over $1.8 million in hosting charges for BAMS division.

• Designed and deployed robust infrastructure for flagship platform FXtransact for foreign exchange business with proprietary white-labeled web site and multiple APIs (including FIX), linking external platforms FXAll, Currenex, TradingScreen, and Bloomberg and providing liquidity to customers.

• Built out .NET based infrastructure for FX-Options trading platform, launching as first FX Options liquidity provider to trade FX derivative products on Bloomberg platform and providing proprietary web site for corporate customers.

• Recognized for top performance, receiving two Bank of America Medallions, 2004Q1 and 2005Q3. Education and Certification

Master of Business Administration (MBA), Executive Program, Columbia Business School, New York, NY Master of Science in Engineering (MSE), Ocean Engineering, Florida Atlantic University, Boca Raton, FL B. Tech. Major in Naval Architecture, Indian Institute of Technology, Chennai, India PMP Certified, Member ID: 1421793 (not current)


• IT Project Management course, American Management Institute, New York

• Project Management course, PMI in Villanova University, Radnor, PA

• Sig Sigma Black Belt training, Bank of America, Charlotte, NC Technical Skills

JIRA Confluence Workfront Clarity Microsoft Office, Project, Visio, and SharePoint

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