Weekenson Louima

Current Assistant Manager/ HR Liaison Officer - Durable Medical Supply, Inc

Atlanta, GA

ac76uw@r.postjobfree.com 954-***-****

Highly accomplished Business Professional with over 10 years of excellent cross functional in operations and result oriented. Excellent track record of dealing and managing client’s relationship to maximizing sales and profit. Proven ability to prioritize, multi-task and work independently. Extensive expertise in maintaining stability, increasing productivity and Strong organizational skills and attention to detail. Successfully earned a BS with focus and business management and retails operations. Also, an AS with focus in communication, branding and broadcast media.

Work Experience

Current Assistant Manager/ HR Liaison Officer

Durable Medical Supply, Inc- Fayetteville, GA

January 2018 to Present

Durable Medical Supply, Inc. They offer affordable solutions to all of your home health care needs. They have a full range of equipment and supplies from reputable manufacturers. They serve the Atlanta, Georgia area, specializing in patient rehabilitation and DME repairs.

Job Title: Assistant Manager/ HR Liaison Officer Durable Medical Supply, Inc.

Current Assistant Manager at Durable Medical Supply, Inc. Research and source talent, conduct sophisticated recruitment activities confidentially and with discretion. Medical Supply Coordinator and new Medicare products specialist. Create and process all request for new equipment, and responsible for customer services and sales transaction. Manage all request for equipment rentals or sales. Like; Scooter, Power wheelchairs and complex rehab, rollator, canes, Manual wheelchairs, patient lift and more.

Positive Results

•Successfully train existing team members on expanding their knowledge to achieve the company goals.

•Providing administrative supports and act as liaison between accountant and management.

•Outstanding ability managing call center operations using Five9 software and using Brightree for all intake and reports.

•Proven ability to oversee the day to day operations and train new and existing coordinators.

•Source, attract, assess, interview, and evaluate prospective candidates and applicants for employment.

•Provide complete and accurate and inspiring information to candidates about the company and position.

Assistant Store Manager

Mattress Firm - Fort Lauderdale, FL 2016 to 2018

With more than 3,500 company-operated and franchised stores across 49 states, Mattress Firm has the largest geographic footprint in the United States among multi-brand mattress retailers.

Job Title: Assistant Store Manager

Engaged with inside retail sales, marketing and business development. Kept POP merchandising current and communicate with distribution center for accuracy and timely delivery. Regular cash handling and banking deposit. Ensured assigned stores are up to the company standards on appearance and product placement.

Positive Results

•Successfully executed the company selling guides and increased my sales by 25% in my first 6months.

•Outstanding ability to connect to people helped me resolved many customers issues and turned them into profits.

•Proven ability to be fast learner and profit driven specialist, as always looked for way to improve my performance on the next assignment.

•Assisted in processing inventory counts and verified incoming and outgoing merchandises.

•Maintained awareness of competitor's advertising and service offered to better communicate with my customers.

•Developed extensive trust in relationship I build with clients has earned a lot of reaped transactions and referral for the company.

Digital Media / Senior Media Services Specialist

Doral, FL • 2013 - 2016

DLA is the leader in the development of content and entertainment products for SVOD platforms in Latin America and the Caribbean. The company specializes in designing the industry's most advanced and innovative non-linear programming products and services. These include Claro video, a video streaming platform available online in various Latin American markets. DLA is a subsidiary of América Móvil, S.A.B. de C.V., and the parent company of several telecommunication services providers in Latin America.

Job Title: Digital Media / Senior Media Services Specialist

Trained and managed client relationship for content delivered via Aspera, FTP, Signiant or hard drives. Managed the implementation of processes for the successful archival and distribution of analog and digital media for internal and external business units.

Managed and maintained optimum occupancy range for on-line and offline storage units over 8 Petabytes of media, encompassing high value source master files, mezzanine benchmark files and distribution files.

Oversees the workflow of Digital Asset Management (DAM) System and System Implementation for media distribution.

Performed evaluation and risk assessments for impact on storage capacity, security protocols, and redundancies.

Positive Results

•Successfully managed the day to day operations by supervising, controlling, and coordinating all requests from internal and external clients.

•Outstanding ability in improved the department performance by conducting bi-weekly meeting to get feedback and also to go over our progress report and make proper adjustment.

•Proven ability generated weekly report, transfer report and maintained the storage capacity usage under 70% by eliminating unnecessary folders structures to maximize space in aspera.

Developed extensive knowledge in coaching, evaluated operator's performance and managed over300 terabytes of digital media.

Digital Media / Media Services Specialist

DLA - Coral Springs, FL

2012 to 2013

Coral Springs, FL • 2012 - 2013

DLA is the leader in the development of content and entertainment products for SVOD platforms in Latin America and the Caribbean. The company specializes in designing the industry's most advanced and innovative non-linear programming products and services. These include Claro video, a video streaming platform available online in various Latin American markets. DLA is a subsidiary of América Móvil, S.A.B. de C.V., and the parent company of several telecommunication services providers in Latin America.

Job Title: Digital Media / Media Services Specialist

Trained and managed client relationship for content delivered via Aspera, FTP, Signiant or hard drives. Managed the implementation of processes for the successful archival and distribution of analog and digital media for internal and external business units.

Managed and maintained optimum occupancy range for on-line and offline storage units over 8 Petabytes of media, encompassing high value source master files, mezzanine benchmark files and distribution files.

Oversees the workflow of Digital Asset Management (DAM) System and System Implementation for media distribution.

Performed evaluation and risk assessments for impact on storage capacity, security protocols, and redundancies.

Positive Results

•Successfully managed the storage units, backup digital media and content delivery to internal and external clients.

•Facilitated the work load from other employees by multi-tasking and work great in a fast pace environment.

•Outstanding ability monitored and tracked digital and physical asset through multiple platform. • Proven ability in uploaded and downloaded content from diverse client like, FTP, FileZilla, Signiant and Hard drives.

•Developed extensive worked experience in a face pace environment and always produce great result.

Shipping and Receiving Operator

DLA - Coral Springs, FL

2011 to 2012

DLA is the leader in the development of content and entertainment products for SVOD platforms in Latin America and the Caribbean. The company specializes in designing the industry's most advanced and innovative non-linear programming products and services. These include Claro video, a video streaming platform available online in various Latin American markets. DLA is a subsidiary of América Móvil, S.A.B. de C.V., and the parent company of several telecommunication services providers in Latin America.

Positive Results

•Successfully Responsible for daily operations of the shipping department, including following through on procedures implemented by the manager regarding client needs and related branches. • Outstanding ability to prepared and monitored all shipment process and delivery for local and international clients via FedEx, Pitney Bowes and DHL.

•Met or exceeded all service and efficiency standards for shipping and receiving.

•Ability to ensure accurate records are kept of all incoming and outgoing packages.

•Performed work safely and in accordance with company and customer standards and safety regulations.

Trainer and Team Development / Key Holder

PAYLESS SHOE SOURCE - Fort Lauderdale, FL 2009 to 2011

Payless ShoeSource is the second largest specialty family footwear retailer in the world, offering a wide range of fashionable shoes and accessory items at affordable prices for every member of the family. The company's mission is simple: Become the Go To, Get More, Pay Less shoe store for our customers.

Job Title: Trainer and Team Development / Key Holder

Guided team Members in daily operations, and monitors to ensure a high degree of safety, productivity, service and quality. Responsible for the training, and coaching of Team Members. Evaluates and analyzes current work methods and recommends ways to eliminate inefficiencies. Assist in staffing to meet department performance goals.

Positive Results

•Successfully demonstrated leadership skills; currently in Coach Position or equivalent experience.

•Outstanding ability assisted in staffing to meet department performance goals.

•Proven ability to develops and maintains relationships with other departments and other staff members.

•Driven my store to be number 1 in a district of 25 Stores in Sales, Customer Relationship

Management (CRM) and Key Performance indicator (KPI).

•Reduced Shrank by 90% by reevaluated the inventory process and created a friendlier one on one customer services to all clients.

•Evaluated and analyzing current work methods and recommends ways to eliminate inefficiencies.

Sales Associate and Customer services

PAYLESS SHOE SOURCE - Fort Lauderdale, FL 2008 to 2009

Fort Lauderdale, FL • 2008 - 2009

Payless ShoeSource is the second largest specialty family footwear retailer in the world, offering a wide range of fashionable shoes and accessory items at affordable prices for every member of the family. The company's mission is simple: Become the Go To, Get More, Pay Less shoe store for our customers.

Job Title: Sales Associate and Customer services

Guided team Members in daily operations, and monitors to ensure a high degree of safety, productivity, service and quality. Responsible for the training, and coaching of Team Members. Evaluates and analyzes current work methods and recommends ways to eliminate inefficiencies. Assist in staffing to meet department performance goals.

Positive Results

•Successfully prepared the store for promotional sales / inventory and restocking the racks.

•Outstanding ability to coached co-workers on how to sell more items by carry pair of socks and other small accessories with them in the store.

•Conducted routine visit and assured all customers find what they needs.

•Conducted routine visit and assured all customers find what they needs.

•Proven ability to ensured customer satisfaction and made sure they knew about all new selections available.

Education

Bachelors of Science in Business Administration & Management

City College

Associate of Science in journalism and Communications

City College

Skills

OPERATIONS (9 years), SHIPPING (6 years), INVENTORY (5 years), call Center Supervisor (1 year), ADVERTISING (5 years) Customer services (10 years) Management (3 years) HR Liaison Officer (1 year)

Additional Information

AREAS OF EXPERTISE

Product manager • Medicare Specialist • Project coordinator • Sales consultant • Retails operations

Inventory planning • Product Research • ASPERA, FTP, Signiant • Advertising • Media library

Product Analysis • Microsoft Office suite • Call center Supervisor • Pitney Bowes • Building rapport

Goal oriented • highly detailed • Noridian and My CGS• Warehouse experience • Brightree

Business Management • Project management• Shipping and receiving• CRS • Recruiting

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