Office / admin Staff
Resume:
Maria Elizabeth L. Angala
#* **** **. ****. ******* Park3, Batasan Hills
Quezon City
Contact No. 091******** /090********
Email: *********@*****.***
OBJECTIVES:
To join, contribute, and to have a know-how understanding in an organization that will extend my personal knowledge towards work.
PERSONAL DATA:
Nickname:Mabeth
Age: 26 years old
Civil Status: Single
Religion:Baptist
Language/s: Filipino and English
Date of Birth:December 8,1992
Height: 5’3”
Weight: 79 kgs
Father’s Name: Ronilo Villanueva Angala
Mother’s Name: Erlinda Lumanog Angala
EDUCATIONAL BACKGROUND:
University of Baguio
Bachelor of Arts in Political Science
S.Y. 2010-2014
Baguio City
(Tertiary)
Sta. Lucia Academy
S.Y. 2006-2009
Sta. Lucia Ilocos Sur
(Secondary)
Sta.Lucia South Central School
S.Y. 2000-2006
Sta. Lucia Ilocos Sur
(Primary)
SKILLS:
1.Knows how to deal with other people
2.Knowledgeable in Computer Programs (Microsoft Offices)
3.Data Encoding
4.Street-wise and can easily adapt to fast-paced environment.
5.Assisting in clerical works.
WORKING EXPERIENCES
Spi Crm
Customer Service Representative
September 2016- January 2018
Responsibilities:
Manage large amounts of inbound calls in a timely manner.
Follow communication “scripts” when handling different topics.
Identify customers’ needs, clarify information, research every issue and provide solutions and alternatives.
Build sustainable relationships and engage customers by taking the extra mile.
Keep records of all conversations in our call center database in a comprehensible way.
Meet personal/team qualitative and quantitative targets.
WINTERPINE GROUP OF COMPANIES
OFFICE STAFF
September - December 2015
Responsibilities:
answer phones and transfer to the appropriate staff member
take and distribute accurate messages
greet public and clients and direct them to the correct staff member
monitor incoming emails and answer or forward as required
fax, scan and copy documents
maintain office filing and storage systems
retrieve information when requested
update and maintain internal staff contact lists
type documents, reports and correspondence
monitor and maintain office supplies
ensure office equipment is properly maintained and serviced
keep office area clean and tidy
CLEAN FUEL
CASHIER
December 2014- May 2015
Responsibilities:
Assist the OIC
Acting OIC during PM and GY shift
Receive deliveries from the supplier
Ensure pricing is correct.
Take money in the form of cash, credit card, or check.
I hereby certify that the above information are true and correct to the best of my knowledge and belief.
Maria Elizabeth L. Angala
Applicant
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