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EHR application support, Medical Records

West Hartford, Connecticut, United States
January 11, 2019

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** **** ***** *****, **** Hartford, CT, 06107. Phone 860-***-**** Email:

OBJECTIVE Medical Records Clerk


UConn Health, 263 Farmington Ave, Farmington, CT 06030

Application Analyst/Trainer – Consultant (June 2016 to June 2018– 2 years)

Merged and fixed duplicate patient accounts, demographic errors in GE Centricity Business.

Supported patients for patient portal account setup.

Trained super users and end users on NextGen.

Supported end users through Footprints ticketing system

Monitor Rosetta holding tank for lab and radiology orders and results using HL 7.

Implement customize program maintain and upgrade applications.

Charter Oak Health Center. 21 Grand St, Hartford, CT 06106

Application Analyst and Trainer (November 2008 to June 2016 -7 years)

Prepared various reports and data analysis to be compliant to meaningful use, UDS measures, JACHO, HIPAA and PCMH requirements.

Provided support to users through Spiceworks ticketing system

NextGen and EClinical works application support and Training of end users.

Established software testing and bug fixing

Provided support to users through Spiceworks ticketing system

Established workflows Implemented modified and upgraded applications. File maintenance and

setup of user accounts passwords and preferences for NextGen, EClinical works, Health stream and Saba

Monitored EFax,ERx, Lab and radiology orders and results.

Charter Oak Health Center. 21 Grand St, Hartford, CT 06106

Medical Records Technician/Supervisor (June 2001 to November 2008 -7 years

Supervision of department staff, Chart abstraction and release of records

Department of Health & Family Welfare, Government of Kerala, India.

Chief Medical Officer & Homeopathic physician 1990 to May 1999

Office administration and patient care


NextGen EHR, EPM & SCT (System Configuration Training) certification 09/2013

Graduated in Homeopathic medicine & surgery. June 1990 India

Certified patient navigator – Harold Freeman Institute, NY - 2012


Office 2010, Excel 2010, MS outlook and Access

Familiar with Allscripts and Epic

Good customer service leadership and team player skills

Dedicated to improve analytical skills. Attention to detail creative and organized.


Gloria Leone 860-***-**** Former supervisor

Joel Cruz 860-***-**** Former supervisor

Rob Darby 860-***-**** Former Supervisor

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