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Customer Service Sales

Location:
Bhubaneswar, Odisha, India
Posted:
January 13, 2019

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Resume:

CURRICULUM VITAE

ANIL KUMAR SAHOO

Mobile: +91-859**-*****

E-Mail: ac7631@r.postjobfree.com

Link for Public Profile – http://www.youth4work.com/y/ANILKUMAR1976

http://www.linkedin.com/in/anil-kumar-sahoo-2482016a

Current Location: - BARBIL, KEONJHAR, ODISHA

Current Package: - 3,00,000/Annum

OBJECTIVE :-

To make a promising career in your organization where my hard work, knowledge and dedication will take me to the pinnacle of success while contributing growth to the company. Seeking managerial assignments in the field of Operation/Administration/ HR & Finance Management with an organization of repute.

PROFESSIONAL SNAPSHOT :-

A seasoned professional with nearly 18 years of experience in the field of Administration, Operation, HR & Finance Management.

Currently working with M/S APAY Technology & Solutions PVT. LTD., Bhubaneswar. under SREE METALIKS Steel Plant Ltd.

Deft at managing customer centric operations and ensuring customer satisfaction by achieving best delivery and service quality norms.

Well experienced in end to end Administration, Operational process and possess sound knowledge of Operation, HR & Administration communication and leadership skills.

KEYSKILLS AND COMPETENCIES :-

Administration & Operation management

Recruitment & Sourcing

Accounts

Compensation & Benefits

HR Operations

Performance Management

Team Handling

Statutory Compliances

ORGANISATIONAL EXPERIENCE :-

01st August 2018 till Now M/S APAY Technology & Solutions PVT LTD., Bhubaneswar. As Time Manager under SREE METALIKS Steel Plant Ltd. at Barbil, Keonjhar, ODISHA.

Largest team size handled of 24 nos. HR executives for Plant Operation Process.

Responsibilities:

All operational aspects including Time Management, Human Resources & HR Operations & administration .

Develop forecasts Time Management, Leave & Over Time Calculation including PF & ESI, Employee Motivation, Performance and Leadership Skills.

ALPHA ENTERPRISES, Since 05-Jul-2016 – Till 31st July 2018, As OPERATION CONSULTANT, Bhubaneswar.

Largest team size handled of 34 nos. Block Coordinator for both Crop Insurance & Crop Cutting Experiment of PMFBY for both Balangir & Baragarh District.

Responsibilities: Working under PRADHAN MANTRI FASAL BIMA YOJNA.

Direct all operational aspects including Human Resources, distribution, operations, customer service, administration & MIS.

Develop forecasts, financial objectives and business plans.

Co Ordinate with Govt. Authorities & Banks for smooth function of the project works under PMFBY.

Attend day to day Govt. body Minutes & Meetings.

Recruitment & training, induction & Payroll processing of the block coordinators.

February 2014 till June 2016 MEHSANA CO-OPERATIVE BANK Ltd., Mehsana, Gujarat Branch Manager at Godhra Branch.

Largest team size handled of 50 nos. sales executives for Sales & Marketing division & 08 nos. Operations Executive for Branch Operations.

Responsibilities:

Direct all operational aspects including Human Resources, distribution, operations, customer service, administration.

Assess local market conditions and identify current and prospective sales opportunities.

Develop forecasts, financial objectives and business plans.

Meet goals and metrics.

Manage budget and allocate funds appropriately.

Bring out the best of branch’s personnel by providing training, coaching, development and motivation.

Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities.

Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs.

Address customer and employee satisfaction issues promptly.

Adhere to high ethical standards, and comply with all regulations/applicable laws.

Network to improve the presence and reputation of the branch and company.

Stay abreast of competing markets and provide reports on market movement and penetration.

Aug’09 to Jan’14 - Laxmi Raj Motors Pvt. Ltd., Angul. Assistant Sales Manager

(TATA Motors Passenger Car Dealership)

Largest team size handled of 20 nos. Sales executive & 05 nos. Team Leader for sales division & 04 nos. Service Supervisor.

Responsibilities:

Created customer base through Executives and contact customers by cool calling & face to face meeting .

Handled cross selling to existing customers and acquisition of new customer.

Provided solution to the customer's financial needs and ensured customer satisfaction.

Explored new sales areas & way to achieve target.

Feb’00 to Jul’09 - AGROTECH, Sundargarh. Project Coordinator

Largest team size handled of 40 nos. Supervisors for RURAL AGRICULTURE & RURAL LITERACY MISSION of poor farmers.

ACADEMIC QUALIFICATION :-

B.Com in Commerce from KAMAKHSYANAGAR COLLEGE, KAMAKSHYANAGAR in the year of 1997

Higher Secondary from JIRAL COLLEGE, JIRAL, DHENKANAL from CISCE(ICSE/ISC) State Board in the year 1994

Secondary from MARTHAPUR HIGH SCHOOL, MARTHAPUR, DHENKANAL from Orissa State Board in the year 1992

PROFESSIONAL CERTIFICATIONS :-

Tally ERP 9.0 with GST & Advanced Excel from SBS Edutech, Bhubaneswar in the year September 2017.

Certified HR Management Professional from HR SPOT, Bhubaneswar in the year April 2018.

Recruitment & Sourcing

Compensation & Benefits

Performance Management

Statutory Compliances

HR Operations

Certified Financial Management Professional from EDUCBA, Mumbai in the year June 2018.

PERSONAL DOSSIER :-

Date of Birth : 03rd March 1976

Gender : Male

Marital Status : Married

Nationality : Hinduism

Language Known : English, Hindi, Oriya

Current Address : VENUS ROYAL HYDE APPARTMENT, BLOCK - C, FLAT NO - 216, RASULGARH, BHUBANESWAR, 751010, ODISHA.

Permanent Address : SHREEKUTIRA, NUA ALATUMA, KAMAKSHYANAGAR, DHENKANAL, 759018, ODISHA.

HOBBY :-

To watch Sunset & to Operate Computer.

DECLARATION :-

I, the undersigned, certified that to the best of my knowledge and belief, the curriculum vitae, correctly describes my qualifications, my experience and me.

Sincerely,

ANIL KUMAR SAHOO

Con: - +91-859**-*****



Contact this candidate