Project Management

Thulani Kunene

Professional Profile

Location : Durban, South Africa

Mobile : +277********

Email : ********@*******.***

An established professional qualified with an Advanced Diploma in Project Management and 10 years customs call centre and project management experience. Thulani has a sound track record developing project strategies and maintaining projects plans and schedules in order to meet organisational objectives. He is a strong communicator who can effectively manage beneficial stakeholder relationships and has exceptional organisational and presentation skills. He aims to maximise his expertise by utilising his experience and education to add value within a reputable organisation. Career Summary

Aug 2008 – Aug 2018 South African Revenue Services Jun 2015 – Aug 2018 Team member: Project Coordinator

Maintained and monitored project plans, project schedules, work hours, budgets and expenditures of the department.

Organised, attended and participated in stakeholder meetings and prepared presentations.

Developed project strategies, ensured projects met requirements and all documentation was maintained appropriately for each project.

Managed project schedules and ensured project deadlines were met.

Determined project changes and provided administrative support to the team.

Chaired and facilitated meetings and distributed minutes to all project team members.

Documented and followed up on important actions and decisions from meetings. Aug 2013 – May 2015 Inbound Call Centre Agent

Attended to inbound calls.

Identified and resolves caller needs.

Managed client relationships and communication focused on customer centric service. Aug 2008 – Aug 2013 Customs Inspector

Compiled statistics,

Inspected containers

Managed cases and Customs Control Area (CCA) Enforcement and Patrols.

Coordinated rummages on commercial and private aircrafts, ships and vehicles.

Coordinated Traveller, Mail Centre and In-transit cargo Interventions.

Inspected and coordinated terminal, depot, transit shed, warehouse, de-grouping, manufacturing warehouse, special warehouse and other bonded warehouse operations.

Completed gate checks and documented inspections.

Coordinated basic surveillance operations.

Controlled deliveries, road blocks, premises searches, physical inspections, smuggling and counterfeit- related activities and counterfeit procedure.

Earlier Roles

2006 – 2007

Military Skills Development Programme, South African National Defence Force

Education

Advanced Diploma Project Management, Cranefield College, 2017 Senior Certificate Grade 12, Amedlelo Aluhlaza Secondary, 2004 Personal Details

Nationality South African

Languages English, IsiZulu, Sesotho, Xhosa

Notice Period Immediately

References available on request

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