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Customer Service Manager

Norfolk, Virginia, United States
$12- $14 Hourly
January 10, 2019

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**** ****** ****** 757-***-****

Norfolk, VA 23518

Skills Summary

Outgoing, friendly employee. Eager to learn and take on any role given!


Bachelor in Worship and Technical Arts / Christ for the Nations Institute

You might want to include your GPA here and a brief summary of relevant coursework, awards, and honors.

Atlantic Shores Christian School / 2012 graduate


Butchershop Steakhouse

Lead Hostess/ 2012-2013

•Assigned patrons to tables suitable for their needs, and according to rotation

• Cleaned tables after use, and prepared for the next party

•Answered telephone calls, and responded to inquiries

• Greeted each customer with friendly eye contact

• Rectified guest complaints quickly and efficiently

Lane Bryant

Cashier/Customer Service / 2014

• Answered calls, addressed customer inquiries, solving problems and providing new product information

• Routinely answered customer questions regarding merchandise and pricing

• Helped drive monthly goals and sales quotas

• Responsible for balancing the drawer at the end of the shift and prepare deposits

Rudy and Kelly Hair Salon / Receptionist- Cashier / 2015-2016

• Answered calls and set appointments for each customer

•Set attractive displays

•Balance drawer at the opening and closing of each day

Big City Church

Worship Leader / Secretary 2016- Current

• Responsible to lead group rehearsals

•Plan and organize events for the church

• Obtain signatures for financial documents

• Count all monies and create accounts for each attendee for tax purposes

Bob Ewell Tire Service, Inc.

Book Keeper/ 2018- current

•Insert all job tickets

•create end of month reports

• file and pay monthly taxes

•create monthly customer statements

Supreme Concepts Inc.

Receptionist/ Administrator / August- November

• make daily confirmation calls

• ensure all applicant paperwork is filled out and filed correctly

• maintain and clean and welcoming lobby

• receive and distribute all incoming mail

•take clear messages and relay them

• welcome each person who comes in

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