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Project Management

Bear, Delaware, United States
January 06, 2019

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Venkata Abhilash Putta


Summary Of Qualifications

Mr. Venkata Abhilash Putta has experience working in the application development initiatives, gathering requirements, creating product and system documentation, and serving as a leader as a IT Business Analyst or Product Analyst on various clients contributing to a successful major go-live. He has strong organizational and communication skills, along with an eagerness to learn. Mr. Venkata Abhilash Putta thrives in a team-oriented working environment and enjoys being challenged to perform at a high level. He holds a MS in Computer Science from one of the Best Colleges in Northeast region and top National universities in the nation.

Over ten years of IT Business Analysis/Business Systems Analysis (BSA)/Systems Analysis/Product Analyst experience in support of common end-user application.

IAM (Identity Access Management) experience: launch of Single Sign on (SSO) for all Treasury Management products in support of First Niagara Bank.

Functional domain expertise in Online banking & Business Online: projects in support of Huntington National Bank, First Horizon Bank, Bank of America

Federal/State client experience: projects in support of Social Security Administration (SSA)/Northrop Grumman and Maryland State of Public Safety and Correctional Services

Functional domain expertise in E-Commerce/Web Application/Content Management/Digital/Document Management/Imaging: projects in support of Motorola, American Express, Bed Bath & Beyond, M&T Bank and AT&T

Functional domain expertise in Payments & Channels/Treasury Management/Commercial Cards/Corporate Products/CRM products: projects in support of JPMC, Chase Card Services, Huntington National Bank, First Horizon Bank & Master Card

Vehicle Supply Chain Domain/Transportation Management/3PL Logistics/Supply Chain experience: projects in support of Ceva/TNT logistics

Functional domain expertise in Healthcare/Pharmacy Benefits Manager (PBM): projects in support of Walgreens Specialty Pharmacy, CVS Caremark

POS (Point of Sale) experience: projects in support of Western Union.

Mobile Engineering: projects in support of American Express Purchase New York.

Brokerage experience: Data Conversion projects in support of Wachovia/Wells Fargo

Retail & Commercial Lending experience: FileNet Content Management/Document Management projects in support of M&T Bank.

Relevant Skills: Personal Attributes - Ability to adapt to change, Ability to work in a fast-paced environment, Ability to work with cross-functional teams, Assessment, Attention to detail, Creative thinking, Critical thinking, defining problems, Detail oriented, Decision making, Diplomatic, Innovative, Instructing, Strong leadership, Meets deadlines, Organizational skills, Planning/prioritizing. Interpersonal communication Skills: Builds consensus, Client relations, Collaborative/ team Player, Effective communication, Conflict management, Customer service, Influential/executes change, facilitating meeting, Influential, Inquisitive, Listening, Navigating a matrix reporting relationship, Negotiation skills, Effective Presenter, Verbal communication, Written communication

Key Qualities: include effective written and verbal communication skills utilized in interfacing with key stakeholders, including product owners from the business side and systems development groups/systems integration groups.


Project Management Skill’s:

Identify the project tasks and build a work breakdown structure, develop the project schedules, assess project risks, monitor and control project deliverables and milestones, verify the quality of project deliverables, report the project’s status and progress to top management.

Utilized various project management tools such as EPIC, PPM, SDLC

Business/Systems Analysis Skills:

Identifying all the list of stakeholders that includes business users, clients, and technical users.

Requirements gathering techniques for waterfall and agile methodologies include – Conduct interviews and discussions with users, Observe and document business processes, workflows with activity diagrams, swim lane diagrams, conduct joint application design (JAD) sessions, distribute and collect questionnaires, build prototypes. Elicitation Skills include Stakeholder analysis, Interviewing, Observation, Document Studies, Task Demonstration, Brainstorming, Conducting Workshops, Goal-Domain Analysis, Domain-Requirements Analysis.

Define system requirements such as – functional requirements, non-functional requirements, technical requirements, performance requirements, usability requirements, reliability, security requirements.

Modeling system requirements – Identify user goals, events, use cases, use case scenarios,

Create requirements models: context diagrams, data flow diagrams, use case diagrams, activity diagrams, sequence diagrams, event lists and process descriptions.

Data Mapping Skill’s:

Created data mapping documents for commercial card files, GL files, AML, speed pay etc. by looking into the source & target file layouts, data dictionary, file specification documents provided by processors such as TSYS and FDR.

Defined source & target record names, field names, field length, field description & list of rules.

Familiar working with various types of financial data such as commercial cards/card holder/corporate products/accounts/customer/financial /addendum data.

Experience creating various inbound and outbound data mapping documents for various Interfaces by looking into file layouts, data dictionaries, source code by comparing the data elements of each record in various TSYS supported, FDR supported, MasterCard supported Common Data Format (CDF 3.0) files, various custom files like SAP, PeopleSoft, VCF4, IBM Tea, DTR, EMR, Oracle financials, EMR-Citi Bank Fleet etc.

Testing/QA Skill’s:

Adept in developing test strategy, test plan, test conditions, test cases, test scripts, test data based on the functional and technical requirements.

Performed user acceptance testing along with other business owners to determine whether the system fulfills user requirements.

Coordinated all the testing efforts with QA team’s during regression and systems integration testing effort.

Documentation Skill’s:

Preparation of project charter, business requirements document (BRD), process flows, entitlements, functional requirements document (FRD), page specification document (PSD), use case documents, design documents, report specifications, mock up creation for UI experience, test reports, release notes and implementation plans.

Training/Operational Support Skill’s:

Provided training and operational support to business units, existing staff on and off site.

Change Management Tools:

Utilized Portfolio Project Management (PPM) tool to manage Change Management requests from user

Technical Skill’s:

Microsoft Office Suite Software: Word, Excel, PowerPoint, Visio, Note One

Project Management Tools: MS Project, EPIC, PPM, Clarity, SDLC, Capacity

Requirements Tools: ClearCase, ClearQuest, Requisite Pro, HP ALM, CaliberRM, Rally, Wiki

E-Mail Communication Tools: MS Outlook, IBM Lotus Notes

SDLC Methodologies: Waterfall, Agile SCRUM

Atlassian Tools: JIRA, Confluence

Test Case Management Tools: Mercury/HP Quality Center/ALM

Data Modelling Tools: CA Erwin

Databases: Oracle 11g, MS SQL Server

Programming Languages: SQL, C, C++, C#, Java, Visual Basic

Web Development Tools: JavaScript, J2ee, CSS, HTML, XML, Ajax

Enterprise Content Management Systems: FileNet, Vignette, Open Text, TeamSite, ATG/BCC, Document Management Systems

ERP Planning SAP Products: SD, MM, DM, FICO,

BI Reporting Tools: Business Objects, SAP BW

CRM Tools: MarketBright CRM, Sales Force CRM, SAP CRM

Cloud Hosting Services: BayNODE

Change Management Tools: PPM


Master of Science in Computer Science

CITY COLLEGE OF NEW YORK, New York City, New York - Jan 2005 - June 2006

Master of Science in Software Engineering (Fall Semester only)

Southern Methodist University, Dallas, Texas - Aug 2004 - Dec 2004

Bachelor of Technology in Computer Science

jawaharlal nehru technological University,Hyderabad,India – Apr 2000-Apr 2004

Professional Experience

Year of 2017 – 2018 employment gap – On medical leave

Other employment gaps from year of 2006 until 2018 – Job Search

TD Bank, Mount Laurel, NJ

Business Systems Analyst, Oct 2016 – Dec 2016

Employer – Info-Tek Consulting Inc

Worked for TD Data Center group on a Data Center Currency project. Aim of the project was to migrate TD Data Center’s from College Park to TD Data Center at Mount Laurel.


Authored Opportunity Assessment, Project Charter, Scope document along with the Program Manager and Project Manager.

Led project teams via conference calls and webinars where project goals and key project milestones were discussed with stakeholders.

Environment: MS Outlook, MS Word, MS Excel, Data Centers, Disaster Recovery

MD Department of Public Safety and Correctional Services, Reisterstown

Systems Analyst, Aug 2016 – Sep 2016

Employer – KPG 99 Inc

Worked for Information Technology & Juvenile Criminal Justice Information Systems group. Aim of the project was to Re-write the SSMS (Security Services Management Systems). This core application was designed to automate the process of obtaining a CJIS login account and DPSCS Network login account.


Documented the current processes for the Security Services Management System (SSMS)

Reviewed current processes to identify and make recommendations for automation

Identified current system interfaces, processes in order to make recommendations

Prepared gap documents by performing gap analysis.

Created and maintained High Level Project Schedule.

Pulled together System requirements that includes both Functional, Non-Functional (performance, security and usability) and Technical requirements for Security Services Management System application.

Created business analysis diagrams, such as workflow diagrams, process flow diagrams and swim lanes, to describe business processes.

Worked closely with Classic ASP Developers to create Data Dictionary

Identified correct File Formats along with Record Layouts which consists of Data Elements/Field Names/Field Descriptions/Field Lengths/Data Types

Identified list of report mock-ups, figure out if reports are automated or manual, Identify the various compressed output report formats such as Excel, PDF

Met with stakeholders to finalize requirements and took sign-off for all the project deliverables

Environment: SSMS Application, Mainframe application, MS Word, MS Excel, MS PowerPoint, Google Mail, MS SQL Server, ASP.Net

M & T Bank, Buffalo, NY

Business Systems Analyst, Apr 2016 – Jun 2016

Employer – SLK America

Worked for Retail & Commercial Lending Services Marketing Operations/Content Management & Imaging group. Aim of the project was to improve document imaging through Kofax and migration projects in support of Document Management system into Case Manager/Content Navigator


Participated in kick off meeting for new projects in scope for second quarter of 2016 along with Business and Information Technology stakeholders of M&T Bank, SLK America & other vendor resources. Kickoff meetings include project concept, business problems, business opportunity, business goals.

Attended conference calls with Business and IT stakeholders to understand the project scope.

Reviewed Functional Design Specifications documentation in order to author six workflow diagrams utilizing MS Visio tool.

Environment: Content Management & Imaging environment - IBM FileNet, Document Management, Document Imaging Management System, Kofax, FileNet Content Manager 5.2.1 Administration, Implementation & Installation, Case Manager & Content Navigator, MS Word, MS Excel, MS PowerPoint, MS Outlook

Bank of America, Charlotte, NC

IT Business Analyst, Jan 2016 – Feb 2016

Employer – Queen Associates

Worked for Workspace Services Employee Mobile Applications group. Collaborate across mobile product, engineering, operations and security teams to develop repeatable processes for enablement of business and enterprise employee mobile apps. Aim of the project was to migrate 40,000 Blackberry mobile users to Good Work app on iPhone 6 mobile users.


Reviewed Project Charter and Analyze phase templates with Project Managers on Changes cape. Created new Project Charter templates, Business Requirements Document (BRD) templates.

Reviewed Business Needs with key stakeholders and updated the requirements in the BRD.

Attended daily project meetings to report the status on the project work.

Environment: MS Word, MS Excel, MS PowerPoint, MS Outlook

Northrop Grumman/Social Security Administration, Woodlawn, MD

IT Business Analyst/UAT Tester, Feb 2015 – Sept 2015

Employer – IT Concepts Inc

Worked for Division of Enterprise Architecture and Data Administration (DEADA) group. Aim of the project consist of making product enhancements to Global Reference Table (GRT) application and also performing daily Data Model cleanups for Logical and Physical Data Models utilizing CA Erwin tool.


Responsible for eliciting Business Requirements from Business Stakeholders and later translated them into Functional Requirements.

Wrote Test Cases for Global Reference Table (GRT) application and utilized HP ALM for defect triaging and test execution.

Performed Logical and Physical Data Model cleanups on daily basis utilizing CA Erwin modelling tool.

Responsible for creating Individual and Weekly Status Reports for Top Management.

Environment: Global Reference Table (GRT) Application, DB2, CA Erwin Data Modeling, HP ALM Testing tool, MS Excel, MS Word, MS Outlook

First Niagara Bank, Buffalo, NY

Sr. IT Business Analyst, Sept 2014 – Dec 2014

Employer - TCS

Worked for the Identity Access Management (IAM) group. Aim of the project was to launch Single Sign on (SSO) for all Treasury Management products across First Niagara Bank


Facilitated JAR/JAD sessions with various Treasury Management Line of Business (LOB) stakeholders, CA product team & TCS Systems Development group to gather Business and Technical requirements.

Served as a business enabler via systems development support, clear planning and design documentation for properly-secured, policy-compliant, high-performance IAM integrations.

Researched problems and recommended solutions to improve security and processes by providing security IAM options.

Effectively communicated with senior Technology and Business leadership across the enterprise infrastructure to document Business, Functional & Non-Functional (performance, security and usability) and Technical requirements.

Derived IAM solution requirements or development requirements by working closely with Systems Development group and Business stakeholders.

Performed coarse and fine grain entitlement roles & groups definition and mapping within CA product suite.

Improved IAM domain security architecture knowledge from CA product teams.

Developed knowledge of Identity and Access Management controls.

Worked with external vendors such as Tata Consulting Services (TCS) both onshore/off shore teams and systems integration partners.

Mentored junior staff and acted as a Subject Matter Expect (SME)

Created Single Sign On (SSO) Process Flow Diagram’s, Swim Lane Diagram’s utilizing Microsoft Visio tool by having a discussion with Technical Leads and Lead Business Analyst’s from Business teams.

Maintained Meeting Minutes, Lessons Learned, Action Items and Issue Logs.

Produced weekly and monthly status reports to top management.

Environment: CA Products-Site Minder, CA-Auth Minder, MS Word, MS Excel, MS Visio, MS Outlook, Agile Methodology

AT&T, Red Bank, NJ

Business Analyst, Feb 2014 – Aug 2014

Employer - Iconma

Worked for the Marketing Operations/Consumer Digital Experience (CDE) group. Aim of the project was to launch several Rapid Deployments for both Waterfall and Agile DevOps scoped projects for AT& T Home Solutions (U-Verse & DSL)


Worked closely with CDE internal Business Interaction Managers (BIM’s) to gather and document Business Requirements in BIRD (Business Interaction Requirements Document).

Participated in all agile ceremonies. Facilitated pre-grooming and grooming sessions during agile ceremonies for spring planning.

Facilitated elaboration sessions with BIM’s, Content Producers, Content Writers, Information Architects to define Product backlog requirements, agile User Stories, EPIC’s and acceptance criteria documentation.

Provided recommendations for addressing and resolving business issues, for CDE business group.

Created CMX entries for all page elements in order to generate Content ID’s.

Environment: TeamSite Content Management systems (CMS), SharePoint, Rally, JIRA, MS Word, Excel, Outlook, Agile, AngularJS, JavaScript, JQuery, HTML5, GitHub, CSS3

Bed, Bath & Beyond, Union, NJ Business Analyst/Tester, Sept 2013 – Jan 2014

Employer - Modulant

Worked for the Store Systems E-Commerce Marketing application group. Aim of the project was to launch Form Factor (42” Touch screen) and Form Factor 2 (iPad3) in BBBY stores.


Performed Business Analysis functions with focus on SDLC methodology for Store Systems E-Commerce application group.

Coordinated closely with Product/Content Managers, Business Owners to develop Business Process Documents such as Business/Functional Requirements, Business Rules, and finally documented them in Business Requirements/Functional Requirements Document (BRD/FRD).

Worked closely with design agencies to receive Wireframe and developed Business Process Flows utilizing MS Visio.

Created business analysis diagrams, such as workflow diagrams, process flow diagrams and swim lanes, to describe business processes.

Draft emails and presentations for testing follow ups and status updates.

Utilized ATG/BCC tool for configuration settings based on the requirements.

Coordinate and provide direction for all vendors in alignment with Digital Promotion Execution.

Coordinated closely with Application Architects, Technical Leads, Senior Developers and QA team during Design, Testing phase

Performed Systems Integration Testing (SIT)/Regression Testing by executing the Test Cases, quality cut over and delivery. Logged all defects in RMTracking defect tracking tool and reduced defects by working with QA team to fix the issues.

Environment: Waterfall Methodology, Store Systems Application (Item Entry/PIM), ATG/BCC Content Management, AngularJS, JavaScript, JQuery, HTML5, CSS3, and Bootstrap, MS Word, Excel, IBM Lotus Notes, RMTrack Defect Tracking Tool

Employer – ObjectSoft Group Inc (Port Jefferson, NY) merger with 3i Infotech Inc (Edison, NJ) April 2008 - July 2013

American Express, World Financial Center (WFC), NY;

Business Systems Analyst

Worked for Mobile Engineering & Marketing Operations/Content Management group. Project 1: - Aim of the project was to launch Plenti app and its related content in mobile android and iphone’s.


Directly interacted with clients including, but not limited to, eliciting comprehensive business requirements, use cases and mock ups/wire frames, providing value-added analysis, and recommending appropriate solutions.

Drove highly effective product feature development using Agile scrum and DevOps methodology.

Worked with Director of Mobile Engineering leader who is responsible for the product software development of applications for mobile iOS and mobile Android, garnering over 10 million downloads and counting.

Coordinated closely with geographically dispersed teams in Germany along with internal AMEX Product Owners, Project Managers, Program Managers in New York City to understand the project, business problem, scope, draft wireframes or screen mockups and document requirements in Business Requirements Document (BRD).

Provided value-added analysis by translating business requirements into development requirements and recommended appropriate solutions in the form of AS IS and TO BE workflows or solution paths.

Created business analysis documentation including use cases, usage scenarios, business process flows, requirements traceability matrices and design documents (content templates “building blocks”)

Experience in using UX best practices in order to design and develop solutions, and a deep understanding of mobile-first and responsive design.

Updated website content in a meaningful manner based on most recent analytics and applicable to achieving applications goals.

Worked with Project Management and Technical teams to develop detailed labor estimates to develop and deploy functionality.

Coordinate and provide direction for all vendors in alignment with Digital Promotion Execution.

Worked with developers to develop technical requirement from functional requirements.

Performed other related duties as required – Such as Test case creation and review, Reporting, demonstrate the new functionality and/or changes to the system to ensure all relevant business needs are addressed.

Created and maintained various types of documentation required by both the management and the client for Initiation, Planning, Execution and Monitoring & Control.

Within the First Spirit Content Management Systems, completed minor tasks with fewer mouse clicks, filled in dynamic forms and wizards saving time by dragging and dropping was available throughout to make quick work of creating, inserting, moving and reusing content as well as content templates ("Building Blocks").

Worked with developers on developing mobile and cross-browser compatible responsive front-end interfaces using AngularJS, JavaScript, JQuery, HTML5, CSS3, and Bootstrap.

Responsible for providing weekly status reports to top management.

Environment: Agile/Waterfall Methodology, First Spirit/Sitecore Content Management Application, Word, PowerPoint, Excel, MS Outlook, AngularJS, JavaScript, JQuery, HTML5, CSS3, and Bootstrap

Chase Card Services, Wilmington, DE Jr Project Manager/ Quality Assurance/UAT Tester

Worked for the Chase Card Services - Strategy and Planning/Marketing tool application group. Aim of the project was to launch Mobile Initiative Iteration 1, 5 Tier Source Code Iteration 2 and Planning Tool Enhancements Iteration 3 for Slate, Freedom and Amazon products.


Worked closely with different Line of Business (LOB) product owners of campaign management, relationship managers of different channels such as Internet, OSAM, OSAM-Retail and direct mail to gather business requirements and later translated them into functional requirements/use cases and non-functional requirements (performance, security and usability) and finally have them documented in feature detail document.

Utilized MS Project in order to create the WBS (Work Breakdown Structure) for all enhancement requests.

Developed Requirements Traceability Matrix.

Performed Systems Integration Testing (SIT)/Regression Testing for all the proposed enhancements.

Responsible for providing daily weekly reports to top management

Environment: Strategy and Marketing tool/CRM Application, HP ALM, MS Word, Excel, MS Outlook

Western Union, Montvale, NJ; Business Systems Analyst

Worked for the Western Union Point of Sale application group. Aim of the project was to launch WUPOS Single Sign On & WUPOS Quick Checker & Helper project. Key Projects: WUPOS Single Sign On, WUPOS Quick Checker & Helper project; Environment: WUPOS Application, Java, Oracle, SQL, MS Office Suite, HP Quality Center, Clarity

CVS Caremark, Somerset, NJ; Business Systems Analyst

Worked for the Prescription’s Claims/RX Claims group. Aim of the project was to perform data migration from Aetna to CVS Claims Engine. Environment: RxClaim Mainframe healthcare Application, MS Office Suite, MS Visio, DB2

First Horizon Bank, Memphis, TN; Business Systems Analyst

Worked for the Enterprise Information Management, Information Delivery – Data Sources & Data Quality organization. Key Projects: Data Conversion Project from TSYS Processor to FDR Processor; Environment: MS Office Suite, TSYS, FDR, All Bank applications, Data Stage

Huntington National Bank, Easton, OH; Business Systems Analyst

Line of Business Overview: Treasury Management Services – Payments & Channels Organization. Business Online – Fiserv Voyager is the Internet application for our business customers (small, middle, and large). Business Online provides the businesses with access to accounts and services all from a single site. With up-to-the minute account information and transaction capability, customized reporting and round-the-clock access, Business Online will help our businesses run their business smarter, faster and more efficiently. All business customers who get access to Business Online will automatically get Core Services which includes the following: Information Reporting (Account Balances, Transaction History, Transaction Search, Deposit Account Statement, Account Analysis Statement (Detail of Charges), Account Transfer, Check Inquiry, Stop Payments, Photocopy, Check/Deposit Ticket Orders and Administration. Key Projects: Commercial Cards Product Milestone 1, Equipment Finance Phase 1 & Phase 2; Environment: Fiserv Voyager Corrilian application, J2ee, Oracle, HP ALM, MS Word, MS Excel, Outlook

Walgreens Specialty Pharmacy/Medmark Healthcare Pharmacy, Deerfield IL & Carnegie, PA; Business Systems Analyst

Key Projects - Worked for the Scripted OTC (Order to Cash) specialty group. Aim of the project was to Goal of the project is to migrate Billing & Reimbursement of Script Med (Order to Cash) to PARS (Pharmacy Accounts Receivables System) – Waterfall Methodology; Environment: ScriptMed Order To Cash application, PARS (Pharmacy Accounts Receivables), Healthcare Claims & Adjudication, ETL Data Stage, Teradata, SQL, Oracle, MS Word, MS Excel, Outlook, MS Visio

JP Morgan Treasury & Securities, Chicago, IL; Business Systems Analyst

Key Projects - Worked for Treasury & Securities Services Line of Business/Commercial Cards group, which is responsible for delivering Commercial Card services to various customers through PaymentNet4 product. This is a web-based Commercial Card system, to manage to all Commercial Cards Accounts, Financial Transactions, Merchants Information, Card Holder Information and Reporting Application for various customers of JPMC. Aim of the project was to work on enhancements requests for PaymentNet4 product. Environment: PaymentNet4 Application, ClearCase, ClearQuest, MS Word, MS PowerPoint, MS Excel, MS Project, SQL, Oracle, .Net/C#, Outlook Exchange, Business Objects, SharePoint

Motorola Inc, Schaumburg, IL; Business Systems Analyst/UAT Tester

Key Projects - Worked for Global Interactive Marketing/Content Management Organization. Aim of the project was to have Content Recommendation and Content Targeting on B2C (internet), B2B (intranet) Motorola Websites. Environment: Waterfall Methodology, Vignette/Open Text Content Management V7/SharePoint, Render for Delivery, Market Bright CRM, Bay NODE Cloud Hosting Services, WebSphere 5.1, JSP’s, Java, J2EE, XML, XSLs, DB2, SAP CRM, SOA, SOAP, WebServices, Windows XP, Oracle, JSP, J2EE, CSS, XML, HTML, MS Office Suite, MS Visio, HP Quality Center, Outlook, SharePoint, PPM

CEVA Logistics, Jacksonville, FL; Business Systems Analyst

Key Projects - Worked for the Financial Settlement Systems (FSS) group, which is responsible for new development as well as software support of in-house developed Matrix Transportation platform. This product, supports the entire OMS (Order Management System), Rating, TMS (Transportation Management System), Rating, Billing and Settlement process. Key projects include working on various regular and ad-hoc projects related to Transportation Management/FSS system. Vehicle Supply Chain Domain Environment: FSS Platform, .Net Environment, MS SQL Server, T-SQL, IBM Lotus Notes, Oracle Supply Chain, i2 Transportation Management, MS Word, MS Excel, MS Power Point, MS Visio

Wachovia Securities/Wells Fargo, St. Louis, MO; Business Systems Analyst

Key Projects - Worked for Managed Money Portfolio Organization. Utilized Fiserv APL/TTS Beta application/Financial Advisors platform. Key Projects: Aim of the project was to perform Data Migration between legacy Wachovia APL to new Wells APL organization. Environment: Fiserv APL, TTS Beta, Outlook Exchange, Mainframe, COBOL, MS Office Suite

MasterCard Worldwide, O’Fallon, MO; Business Systems Analyst/UAT Tester

Key Projects - Worked for Corporate Products Technology Organization. Utilized Smart Data product platform. This product, the core of the Corporate Payment Solutions Business Unit, has been very successful as an issuer co-branded tool to capture Corporate Credit Card, Fleet Card, etc. accounts - worldwide. Aim of the project was to build a new MasterCard Common Data Format XML Schema (3.0), Enhanced Data Usability and Infrastructure and Global Data Repository Custom Projects. Environment: Smart Data Platform - my Provider Application/Global Data Repository (GDR), SOA, C++, Oracle, SQL, TOAD, MS Office Suite, MS Visio, Mercury Quality Center, IBM Lotus Notes

American Express Technologies (AET), Phoenix, AZ; Business Systems Analyst; April 2007-Mar 2008

Employer – Hallmark Global Tech Inc (Newark, DE)/Object soft Group Inc (Port Jefferson, NY)

Key Projects – Worked for Interactive Marketing Operations/Content Management/Re-design of American Express web pages for B2C(internet) and B2B (intranet) websites for 14 international markets (large initiative) and few other small to medium projects. Environment: Vignette/Open Text Content Management V7/SharePoint, Render for Delivery, Web sphere 5.1

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