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Customer Service Security

Location:
Belcamp, MD, 21017
Posted:
January 07, 2019

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Resume:

ALIEU SACCOH

Bald Eagle Way, Belcamp, MD ***** (H) 410-***-**** (C) 240-***-****

ac7457@r.postjobfree.com

U.S. Citizen / Current Secret Security Clearance (January 2018)

Summary

Cyber Security Specialist, proficient in online security research planning execution and maintenance. Specialize in network monitoring, security software installation, and working to prevent cyber-attacks especially in business, and corporate settings.

Cyber security knowledge including wire-shark, Snort Rules, Penetration testing, Vulnerability scanning, policy implementations, Budget Analysis training. Also experience with network administration such as back-up, security management, applications support, and many years in customer’s service.

Education

Master of Science Cyber Security

University Of Maryland University College - Adelphi Maryland

(December, 2016) (3.2GPA /4.0)

Four weeks Hands on real life (cyber security events) simulation between government and private sectors. Security Information and Event Management (SIEM). Several weeks training of cyber-attacks, risk mitigation, vulnerability analysis, and preventions.

Developed the ability to coordinate, and gather information from several different data sources to prevent cyber-attacks for system recovery.

As an information security officer, I was tasked with budgeting, writing and overseeing cyber policies, determining the competency of everyone’s job, and writing reports of weekly progress in the simulation.

Implement cybersecurity policies to prevent cyber-attacks, and Developed contingency plans in the event of a cyber-attacks such as phishing, malwares, Denial of services (DoS), man in the middle, password attacks, SQL injection, etc.

Worked on forensic imaging of digital evidence in relation to the Drug enforcement administration.

Implement intrusion detection systems (IDS) like Wireshark, and other sniffers, and intrusion prevention systems (IPS) like firewalls and snort.

Evaluate, design, managed and implement cloud computing.

Apply risk analysis concepts and models to a variety of organizations like the government, financial, healthcare, and other private sectors.

Bachelor of Science: Computer Networking

Bowie States University - Bowie Maryland

(graduated 2004 / 3.5 GPA / 4.0)

Developed a Business Plan that entails three years goals and expectation.

Develop security policies for network security, and physical layout.

Wrote programs in C++, Understands SQL, Shell Scripting, and Visual Basic.

Used UNIX and Lynx commands, and TCP/ IP.

Good understanding of various security software applications

Ability to prioritize and track significant incoming requests and tasks for action.

Ability to meet deadlines and to multi-task in a fast paced office.

Excellent customer service skills, and customer relation software (CRM).

Experience with Operating Systems such as, MS Windows, and AS400.

Work Experiences

First Choice Health Care Beltsville-Maryland (Volunteered /December 2016, to January 2018 /16hr weekly)

Software Install, configure, trouble and repair computers, printers, and scanners.

Account and user set up, System back up, and security protocols.

Update, install, upgrades, and equipment purchasing.

Costco Wholesale - Elkridge Maryland

Marketing / Customer Service

Account Setup for employees, members, and promote membership sales.

Protect the confidentiality of members and employee’s information, and Implementing company policies, Technical procedures.

Trouble shoot printers, IPADS, and radio frequent scanners.

Supervisor (October, 2007 – February 2012 / 45hurs weekly)

Manage and operate daily business transactions.

Coordinated with upper management on weekly business plans including payroll.

Coach and develop all the direct reports as well as conduct annual performance reviews.

Install, configure and repair company-issued, printers, scanners, and peripheral equipment.

Implemented company policies, technical procedures and standards for preserving the integrity and

Security.

Student Programmer (Corporate Office – Seattle Washington/ October, 2010 –January, 2011 / 50 hours weekly)

Worked with senior programmers to Established policies on Access control on use of AS 400.

Worked with senior programmers to implement security procedures.

Provided documentation on start-up, shut down and first level troubleshooting of processes to help desk Staff.

Implemented company policies, technical procedures and standards for preserving the integrity and

Security of data, reports and access.

Strong organizational skills.

Strong MS Office skills (PowerPoint, Excel, Word, Outlook, and at least rudimentary Access/Project)

Ability to interpret Nessus scan results.

Other Skills

- Self-motivated.

- Work flexible schedule.

- Well-organized.

- Work effectively in a team environments.

- Multitask well.



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