Customer Service Representative

Location:

Queen Creek, AZ

Posted:

January 03, 2019

Contact this candidate

Resume:

CIARA

NUNEZ

***** *. ******** ****

Queen Creek, AZ, 85142

480-***-****

*********@*****.***

LinkedIn Profile

OBJECTIVE

A successful career in customer service is my main objective. I love helping people…a vague but honest statement. Every day when clocking in, I think about the times I’ve had to contact customer service for help. I think about how I want to be treated, and how much I appreciate the representative going above and beyond to try and help me. I strive to be that representative, and my work ethic ensures it.

EDUCATION

HIGH SCHOOL DEPLOMA Basha High School

5990 S. Val Vista Dr,

Chandler, AZ 85249

06/2014 – 05/2018

GPA: 3.0

CLUBS/ACTIVITES: PAW Club (American Sign Language), Animation Club, Gay/Straight Alliance Club, Theatre I and II, and Si Se Puede Club

EXPERIENCE

CUSTOMER SERVICE REPRESENTATIVE CIRCLE K

011/2018-PRESENT

Checking customers out, cashier skills, money handling. Cleaning, stocking, and lottery assistance

Used cash register, Quick Pick machine, and safe

CUSTOMER SERVICE REPRESENTATIVE 24-7 INTOUCH CONTACT CENTER

HYUNDAI

06/2018 – 10/2018

Customer service for Hyundai Customer Care and Hyundai Blue Link Customer Care, as well as troubleshooting customers in-vehicle Blue Link services. Handled customers payment and account information, service cancellation and extensions, road side assistance requests, and transferring to correct departments depending on inquiry.

Used multiple computer programs including Siebel Automotive, X-Time, Guru and Avaya.

CASHIER GOODWILL

10/2017 – 06/2018

Cashier for Goodwill Donation Center locations in Chandler and Queen Creek. Money handling and customer service, organization of different sale items, accepting and processing raw donations onto the sales floor, furniture ticket write-ups.

Used multiple cash register systems.

BARISTA DUNKIN DONUTS

06/2017 – 10/2017

Barista and cashier for Dunkin Donuts in Gilbert. Money handling, food handling, cleaning, and customer service. Handling customers catering requests, school catering, working drive thru as well as front counter.

Used cash register systems and baking machinery.

SKILL SUMMERY

Familiar with multiple computer programs, fast learning with computer programs

Cash/debit-credit/refund/bank account handling

Prolific with typing and grammar

Inbound and outbound calls

REFRENCES

HYUNDAI BLUE LINK SUPERVISOR CARMEN CENTURION

1300 S. Country Club Dr,

Mesa, AZ 85210

Personal line: 575-***-****

Hyundai Blue Link BAT phone line: 480-***-****