Senior Project Administrator

LILY PARK

** ******** *****, **** ****, PA ****2 H: 267-***-**** ***********@*****.***

SUMMARY

Creative professional with extensive project experience from concept to development. Talents include exceptional ability to engage and build relationships with business partners, stakeholders, clients and employees.

Experienced Paralegal with excellent client and people skills. Action-oriented with strong ability to communicate effectively with executive and business audiences.

Program Coordinator with more than 10 years of experience planning, developing and implementing new programs and processes.

SKILLS

Excel in writing

Communications

Operations management

Training and development

Contract negotiation/review/drafting

Marketing

Public Relations

Client-focused

Quick learner

Results-oriented

Time management skills

Proficient in Microsoft Office and Excel

File/records maintenance

Detail-oriented

EXPERIENCE

05/2017 to Current

Senior Project Administrator

Arcadis, NV Philadelphia, PA

Provide business administration, communications and on-board new hires for client GlaxoSmithKline.

Plan, develop and run monthly staff meetings in multiple states using Skype for Business.

Prepare proposals.

Effectively control proprietary and confidential information.

Monitor multiple databases on SharePoint to keep track of team meetings, HR data, contractors, and all company inventory.

Manage employee relations activities and budget.

Deliver exceptional level of service to over 1000 contractors by responding to concerns and inquiries, taking necessary steps to cure any deficiencies.

Improved complex security vetting process by cutting 75% of processing time.

09/2016 to 01/2017

Field Representative

Breakthru Beverage Group North Wales, PA

Organized and staffed wine and whiskey festivals and marketing events for large portfolio of brands.

Recruited, hired, trained and managed team of twenty.

Assigned and tracked industry certification training for staff of 200.

01/2003 to 09/2016

Program Director, Paralegal

TURN Philadelphia, PA

Successfully led housing rights education and counseling program.

Successfully implemented city start up program rapidly re-housing over 200 people and families into private housing in the first year.

Improved process by creating an electronic housing placement system cutting processing time by 75%.

Trained attorneys on fair housing and landlord tenant law.

Conducted legal analysis and counseling to address landlord and tenant problems which led to successful court outcomes.

Provided onsite training to housing consumers.

Reviewed, approved and provided comments on 500 residential leases per year.

Advocated for housing discrimination victims, tenants unfairly facing eviction and homelessness, victims of domestic violence, and children poisoned by lead through counseling, policy, legislative, and litigation work.

Coordinated marketing, public relations and business development initiatives.

Retained 150 landlords by providing exceptional customer satisfaction.

Recruited, hired and trained staff.

Drafted and filed complaints and proceedings; participated in hearings and trials.

Designed systemic audit and bona fide complaint based tests and evaluated test results.

EDUCATION AND TRAINING

BA: Psychology

PRESENTATIONS

• “Understanding the Landlord and Tenant Relationships and the Eviction Process”

• “Housing Discrimination and Domestic Violence”

LINKEDIN PROFILE

www.linkedin.com/in/lilypark

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