Eric L. Deetjen

**** ***** *** ● Wilmington, CA *0744

920-***-**** ● ac73h6@r.postjobfree.com

Clearance: Top Secret (Active)

Skills

Software: Windows Server 2012 MCSA, CCNA, Microsoft Certified Professional, PowerShell Version 1.0-5.0, Windows 7 Configuration, CompTIA Security+ CE SY0-401, CompTIA Security+ 2008, SharePoint 2013, SharePoint 2010, SharePoint MOSS 2007, SharePoint Designer 2013, SharePoint Designer 2010, SQL 2017 Express, SQL 2016, SQL 2012 R2, SQL 2008 R2, SQL 2005, SQL 2000 C++, HTML, CSS, JavaScript, IIS, MS Exchange 2010, MS Exchange 2007, Openfire Chat, IRC, and Transverse (Jabber) Chat Clients, Windows Server 2008 R2, VMware vSphere 5.5-6.5, RedHat Enterprise 5.0– 7.5.

Hardware: Dell Servers/Switches/Firewalls, Cisco Switches/Routers, SonicWALL Firewalls, H.323 Video-Teleconferencing Equipment, IRCXpro and XMPP Chat Servers

Professional Experience

IT Support Engineer Apr 2014- Present

Millennium Space Systems El Segundo, CA

Build Computer Systems to support Satellite Controls and Special Programs. Provide Tier 3/Tier 4 IT Support for the company. Assist with networking and server builds for the corporate and classified networks.

●Responsible for advanced troubleshooting of Active Directory, Group Policy, DNS, DHCP, WSUS, SharePoint, SQL, Radius, File Share, ESXi Hosts, and Exchange Services.

●Provide training and support to Tier 1/Tier 2 Server, Desktop, and Network Admins.

Technologies Used: Windows Server 2008-2016, Hyper-V 2012R2-2016, Microsoft Exchange Server 2010-2016 and Database Availability Groups, IIS8, RedHat Enterprise 6.8-7.5, VMware vSphere 6.0-6.5, SQL 2008-2017, Active Directory, DNS, Group Policy Manager, DFS, WSUS, Network Load Balancing, Windows Failover clustering, PowerShell Version 1.0-5.0, and SQL Availability Groups

Systems Administrator and Site Lead Apr 2014- Feb 2018

Corps Solutions, Inc., Katmai, Inc., and Serco, Inc. 29 Palms, CA

Implement, Support, and Maintain all Network and Enterprise Services. Assist with any troubleshooting for end-users for necessary computer services. Report on all Contractors at site.

●Responsible for all Active Directory, Group Policy, DNS, DHCP, WSUS, SharePoint, SQL, Radius, Windows Update Office Web Application, File Share, Hyper-V, and Exchange Services.

●Created, implemented, and maintained production, development, and deployment suites with all enterprise services to include Active Directory, Exchange, File Share, SharePoint, and SQL servers for classified and unclassified networks.

●Responsible for overseeing the creation of accounts, group polices, chat systems, and ensuring continuity of basic services used by Marine Corps Tactical/Logistical Operation Group staff and students.

●Responsible for Network Load Balancing and Failover Clustering Services.

●Report Hours for all contractors at Marine Corps Logistical Operations Group and approve all time cards for Corps Solutions Employees at Marine Corps Logistical Operations Group.

Technologies Used: Windows Server 2003-2012, Microsoft Exchange Server 2010, IIS8, RedHat Enterprise 5, VMware vSphere 5.5, Hyper-V 3.0, SQL 2008-2012, Active Directory, Group Policy Manager, Network Load Balancing, Windows Failover clustering, PowerShell Version 1.0-5.0, and SQL Availability Groups

Information Technology Manager Jan 2013- Apr 2014

CamGuard Systems, Inc. Ontario and Corona, CA

Managed and supported any software or hardware used or installed by the company. Provided 24/7 assistance for installation, and support to customers, employees, and our central monitoring station.

●Assisted in the planning and implementation of additions, removals, and major modifications to the company's California and Nevada based Information Technology infrastructure.

●Maintained the company's LAN/WAN (Microsoft Windows Server 2012/2003 Active Directory, 5 SonicWall NSA3500/TZ200/TZ205/TZ210, 5 Dell Force-10 managed switches, 5 Dell PowerEdge R720 servers, 2 Dell PowerEdge 2850 servers, 1 2950 server, 3 R710 servers, and over 200 users).

●Proactively maintained network performance and security. As well as configured multiple VLANs to minimize ARP broadcast traffic. Maintained DHCP lease and reservation tables within Windows 2012/2003 Active Directory and maintained DNS forward-A and reverse-PTR lookup zones/entries.

●Maintained daily and weekly off-site backups of pertinent user/company data, including Peachtree financial records, SQL database information, and custom batch-scripts.

●Assisted operations in the field by providing on-site technical assistance and consultation during installation and implementation of security and access control hardware and software to various customers throughout California. Liaised primarily with customer's IT operations and management to assist with the technical aspects of security integration.

●Assisted in the conversion from Cisco IP Phones to ShoreTel, managing the server and numerous IP Phones across the LAN and WAN.

●Provided 24/7 support for our Central Monitoring Stations that operated continuously monitoring over 600 video feeds, over 150 customers.

●Maintained machines running Windows XP, 7, Server 2003, Server 2012, and Linux RedHat Enterprise 5. Responsible for installing and configuring software used on our installed systems as well as training our customers on how to use the equipment.

●Daily assisted the Vice President of Operations in her tasks as required.

Technologies Used: Windows Server 2012/2003, Microsoft Exchange Server 2005, Google Apps, FileMaker Pro v11, Sage Peachtree 2014, IIS8, Citrix Access Management Console 3.0, XenDesktop7, TeamViewer8, RedHat Enterprise 5, SQL 2012/2005/2000, Active Directory, Group Policy Manager

Information Management and Communications Officer Jan 2008- Dec 2012

First Marine Division 29 Palms and Camp Pendleton, CA/Camp Leatherneck, Afghanistan

Implemented and maintained Command & Control system. Supervised the Data, Wire, Radio, Communications-Electronics Maintenance Shop, as well as encryption employment/distribution.

●Developed efficiency strategies to streamline information flow between ten staff sections and five subordinate command elements at geographically disparate locations.

●Hardware and Software Desktop Management for the unit Combat Operations Center; supporting timely direction of over 10,000 personnel conducting combat operations. Created a computer ghost image for quicker uploading of all required systems to users, saving days of man hours that would be required to upload individual systems.

●Microsoft SharePoint top-site manager across (3) separate network enclaves separated by security classification level.

●Developed and conducted a Microsoft SharePoint training package for basic and advanced users. Determined/Articulated requirements for potential Microsoft SharePoint users.

●Electively earned a Yellow Belt in Lean Six Sigma for Managerial Waste Reduction.

●Operation Enduring Freedom Veteran

●Planned tactical data, radio, and telephone networks as well as encryption employment. Supervised Battalion Data Helpdesk, Wire Shop, Radio Shop, Communications-Electronics Maintenance Shop, and Electronic Keying Material Systems Shop to support the Artillery Battalion's ability to communicate securely and reliably during field training or during deployment.

●Supervised training, professional development, military proficiency, physical fitness, appearance, morale, and general wellness for 50-70 Marines with 11 different skill sets.

●Accounted for over 2,000 pieces of equipment worth approximately $7,800,000.

●Created a Battalion Communications Standard Operating Procedures Manual and updated the process for maintaining and distributing encryption material and devices.

●Only Battalion Communications Section to be cited by the Division Commander to have no findings in the Field Supply and Maintenance Analysis Office Inspection from Headquarters Marine Corps.

Technologies Used: SharePoint 2007, H.323 Video-Teleconferencing Equipment, Microsoft Internet Relay Chat, Counter-IED Devices, Satellite Communication Equipment for voice and data, SharePoint 2007, SQL 2005, H.323 Video-Teleconferencing Equipment, CSS, C++, HTML, Transverse Chat, Microsoft Internet Relay Chat, Active Directory, MS Exchange 2007

Education

Military and Civilian Schools

2014 Computer Training Academy, Riverside, CA

2010 Crew Master Gunner Electronic Warfare Officer Course, Fort Huachuca, AZ

2009 Basic Communications Officer Course, Marine Corps University, Quantico, VA

2009 The Basic School, Marine Corps University, Quantico, VA

2008 Officer Candidate School, Marine Corps Training Education Command, Quantico, VA

2008 Systems Engineering Major Bachelor of Arts Boat, Automation, and Controls (Computer Programming) Minor, United States Merchant Marine Academy, Kings Point, NY

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