Customer Service Representative
Resume:
Aranesha Watson
Raleigh-Durham, NC
*********@*****.***
Willing to relocate to: Raleigh, NC - Cary, NC - Durham, NC Authorized to work in the US for any employer
Work Experience
Assembly Technician
Spirit AeroSystems - Kinston, NC
January 2016 to June 2018
Job Duties: Utilizing Sap, MES, Quality Control while assembling Aircraft Panels with a wide range of installing, testing, painting, applying sealant. Utilizing virtual manufacturing skills through blueprints and following engineering requirements. Splicing,drilling, countersinking, using hand held tools. Self- inspect is required and verifying one step through mechanical verification process before starting with the next process. Recording each batch number from paint and sealant used to perform the job. Assembly Machine Operator, Quality
ASMO Greenville of N.C., Inc - Greenville, NC
October 2011 to December 2016
Job Duties: Monitoring CNC and working with blueprints to assemble radiator parts for cars. Fixing machine to run quality parts when there's an issue, also putting in work orders. Running at the highest pace of 9sec a part. Training new employees. Working with hand tools such as metric meters, calipers, hand drills, alley wrenches, creating new blueprints with supervisor. Inputting perimeters into machine to run the accurate product the way the customer ordered. Sales Associate, Stocker, Customer Service Representative Walmart Super Center - Pensacola, FL
October 2008 to July 2009
Warehouse Associate; Unloader; Customer Service Representative Job Duties: Professional work ethics, following procedures using electric pallet jacks, forklift, scanner tape to unload all trucks that came to drop off merchandise. Taking inventory and completing orders in a timely manner while ensuring quality. Stocked shelves to ensure customer satisfaction. Use telephone to assist customers with exchanges or refunds and placement of orders. Greet customers warmly to ensure they are comfortable before discussing issue, also making sure customers are satisfied before ending call.
Customer Service Associate, Warehouse Associate
Walmart Super Center - Greenville, NC
February 2006 to October 2008
Job Duties: Answered frequent calls from customers, helping with any issues they may have. Used all resources that I had to make sure all their questions were answered in a timely and professional manner. Also worked as a cashier whenever needed, handled money and kept up with inventory. Education
High School Diploma
Pensacola Junior College - Pensacola, FL
2008 to 2009
Skills
CUSTOMER SERVICE, RECEPTIONIST, RETAIL SALES, Assembly Worker, Rivet Certifications/Licenses
CRC
December 2016 to Present
Career Readiness Certificate: Gold
Additional Information
SKILLS:
Assembler Tech (4 years), Customer Service (4 years)
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