Curriculum Vitae

© European Union, ****-**** europass.cedefop.europa.eu Page 1 / 2

PERSONAL INFORMATION Ange Poireau Kouette Diangon

**** ***** ***, *** **** 29 Sta Cruz, Manila, 1003 Metro Manila PH Contact : 094******** Whatsapp : 006**********

Email : ac73b2@r.postjobfree.com / ac73b2@r.postjobfree.com Sex Female Date of birth 07/07/1988

Nationality Cameroonian, French native

Cilvil statut : Married,no child

WORK EXPERIENCE

EDUCATION AND TRAINING

from 01/2016 – to 09/2018)

From 2017 to Oct 2018

From 07/2016 to 07/2017

FRENCH CUSTOMER CARE AGENT / FRENCH TUTOR

CAMTEL CAMEROON

Full time

operator line-up and attendance

standard communication and reporting

monitoring customers’ requirements

create customer files

train new workers

marketing calls, prospectus sharing

Process customer invoices

respond to claims phones and mails

prepare monthly reports

process customers invoices

Sales and customer follow up

French tutor at Pyramid school

Part time

French Translator at Aspire Cameroon

From 09/2017 to 05/2018

Translation between the employer from Qatar and the local employees Part time

Technical support representative at NIKI Cameroon

Part time

TRAINING

Curriculum Vitae

© European Union, 2002-2017 europass.cedefop.europa.eu Page 2 / 2 PERSONAL SKILLS

2014 basic IT training

2015 E-commerce training

2016 Basic business and management training

2017 Training in communication and web journalism EDUCATION

2009 G.C.E Ordinary Level at Government high school Ngoa-ékélé (Cameroon)

2011 G.C.E Advance Level at Government high school Lycee Essazok

(Cameroon)

2014 Bachelor degree at SIANTOU UNIVERSITY ( Marketing ) Mother language (s) French

Other language(s) UNDERSTANDING SPEAKING WRITING

Listening Reading Spoken interaction Spoken production English Good Good Good Good Good

Certification of English. Upper-intermediate level (B2) with a score of 80/100 Communication skills good communication skills acquired through teamwork and day-to-day organization meetings Digital skills SELF-ASSESSMENT

Information

processing

Communication

Accounting

World and

Excel

Problem

solving

Independent user Independent user Independent user Independent user Independent user Levels: Basic user - Independent user - Proficient user Digital competences - Self-assessment grid

Other skills Collaboration, Communication, Sharing, Dedication, Ethics, Honesty, Respect, Easy learning...

Driving licence Category B

Hobbies

Reading, sport, cooking, E-learning

Contact this candidate