Manager Sales

Jennifer Tritt

805-***-**** * *********@*****.***

PROFESSIONAL SUMMARY

• • • • Exceptionally Strong Extensive Resourceful communication hands-with organized, on training experience skills, utilizing methods, ability managing time creative to work management in with a in fast a group problem paced for setting, meeting environment solving as deadlines and well conflict as individually resolution EDUCATION

M.B.A. Business Administration and Management

Point Park University, Pittsburgh, PA April 2016 Dean’s List B.Point A. Elementary Park University, Education Pittsburgh, PA December 2012 Dean’s List EXPERIENCE

Santander Consumer USA, Los Angeles, CA June 2015-Present Dealer Relationship Manager

• Manage the Los Angeles market of 99 dealerships

• Managed the Pittsburgh market of 96 dealerships (June 2015-April 2017)

• Analyze and review all territory reports to identify business opportunities

• Adhere to company and state compliance guidelines and policies focusing on risk and compliance

• Conducting sales and finance presentations to demonstrate use of company products

• Monitor dealer performance and provide feedback to GM and staff with ways to improve their portfolio

• Daily management of dealer accounts through physical visits, phone calls, emails, mailers, campaigns, and follow ups.

• Market RoadLoans and Direct Mail lead programs

• Educate dealership staff on adjustments to credit policies and funding updates

• Conduct sales and finance presentations to demonstrate use of company products

• Correctly utilize and update all reporting and sales tools including the sales management tool SalesForce.com

Pinnacle Auto Sales, Jeannette, PA May 2014 - June 2015 Finance • • Managed Followed & Business financial floor-plan institution Manager account and and inventory state compliance laws and regulations

• Responsible for creating follow up communication for previous clients, and generating new referral business

• Delivered weekly reports for inventory, cash flow, and collections for dealership

• Provided professional product service presentations to clients

• Liaise with cross-functional internal staff to improve the entire customer experience

• Scheduled repairs and detailing for inventory and clients

• Responsible for all accounts payable, reconciling month end reports, financial data management

Zale Jewelers, Greensburg, PA 2012 - 2014

Assistant Store Manager

• • • • • • Focused Surpassed Daily Maintained Achieved Sustained cash on Diamond a monthly handling, client confidentiality well balanced satisfaction sales Elite balanced quotas status work with to cash within client, environment, by encourage an drawers, average the staff first repeat and bank team of year company 25% business deposits building information exercises monthly

• Balanced inventory reports daily

• Trained, coached and role played during weekly sales meetings

• Completed daily inventory accounting and reporting

• Participated in quarterly compliance training and testing Citizens Bank, New Kensington, PA 2008 - 2009

Banker I-Account Manager

• • Coordinated Assisted clients financial with loans, relationships CD’s, account with clients maintenance, and financial credit planner opening and questions

• Developed new client relationships through business banking presentations

• Monitored client satisfaction by constant follow up

• Consistently achieved quarterly sales goals

• Reviewed daily business transactions for compliance

• Customer and banking risk monitoring with account reviews Sterling Jewelers, Mall Locations in the Pittsburgh area 2004 - 2011 Store Manager/Assistant Store Manager

• Promoted to store manager through company accelerated program for exceptional employees

• Provided continuous training and guidance to sales team consisting of ten members

• Directly recruited and hired new consultants for permeant and seasonal positions

• Enforced and led by example company HR policies, compliance and procedures

• Received Diamond Certification

• Maintained a positive working environment by focusing on employee development and problem resolutions

• Consistently achieved passing score for annual audits

• Trained staff weekly on client satisfaction

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