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Operation Manager

Location:
New Orleans, LA
Salary:
40,000
Posted:
December 29, 2018

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Resume:

LaTanya Graham, MBA

**** **** ****** *********, ** 70043 T: 504-***-**** Email: ac72vq@r.postjobfree.com

Versatile Business & Education Administration Professional

Career Profile

Experienced business professional seeking an opportunity to specialize with an organization committed to excellence. Detail-oriented with a strong sense of urgency and ability to manage competing tasks and make difficult decisions in a fast-paced, results-driven environment. Excellent interpersonal skills and experience consulting with all levels of customers, students, and administrators to develop successful strategies and produce exceptional results.

Professional Experience

BCH SERVICES GROUP

August 2013 - Present Business Manager

Reporting to the CEO, managing day-to-day operations, to ensure delivery of quality, cost-effective services, as well as client satisfaction

Management of General Accounting, Accounts receivable, Credit/collections, Payroll, and Accounts payable functions

Conduct company meetings to inform staff about any changes. Etc.

Identifying and managing risks, issues and discrepancies

Oversees human resources, interviewing and hiring competent staff members

MILLER-MCCOY ACADEMY, New Orleans, LA

2012/2013 Director of College Programs & Data/Testing Coordinator

Seek to establish and maintain long-term relationships with college admissions administrators and directors, as well as university outreach centers

Collaborate with teachers and coordinators to promote student participation in college-related programs and activities and coordinate registration and supervision of standardized test administration

Coordinate and host high school visits and college fairs by college admissions representatives

Responsible for advising and counseling 37 seniors per year regarding college options and admissions

Serve as primary contact person for all financial aid and scholarships, testing and preparation, and visitations

Responsible for maintaining relationship with graduates attending college and providing support in navigating college landscape to help fulfill school mission of supporting students to and through college

Achievement:

100% of 2012 graduating seniors were accepted to a two-year or four-year college/university (72 students)

July 2010-June 2012 Department Chairperson & Freshman Academy Team Leader

Created and implemented academic curricula and ensured student mastery of state, city, and school academic and behavioral standards

Designed and implemented assessments to measure progress towards academic standards and utilized data for curriculum and instructional practice reforms

Lead an intensive staff orientation and training for up to two weeks prior to the school year, as well as weekly professional development sessions

Developed and maintained close relationships with students’ families, business teachers, and colleagues

August 2008-June 2010 Founding Business Instructor

Monitored and assessed student achievement, performance, and behavior

Planned and delivered quality lessons and acted as team leader

Regularly communicated with parents regarding students’ progress

Established first chapter of Business Professionals of America chapter and served as advisor

Tutored after school as necessary while managing a homework hotline for students

MPS GROUP, Jacksonville, FL

January 2005-July 2008 Senior Commission Analyst

Responsible for providing relevant and important data to senior management for decision-making purposes

Trained and mentored new associates

Managed all issues independently and assisted team members with issues within their branches

Calculated commission accounts from all MPS division

September 2001-December 2004 Commission Accountant II

Performed calculations of commissions to be disbursed and performed routine account maintenance for all MPS divisions

Analyzed reports and assisted with payroll processing for senior management

Resolved all department issues and fielded questions, including client services, payroll, and accounting

Managed a special project that involved converting an accounting solution to an automated process

Education

CERTIFICATION, June 2008

Focus: Entrepreneurship Education

Network for Teaching Entrepreneurship (NFTE) University, Dallas, TX

MASTER OF BUSINESS ADMINISTRATION, December 2005

Webster University, Jacksonville, FL

BACHELOR OF SCIENCE, BUSINESS ADMINISTRATION, May 1992

Major: Marketing

University of Central Arkansas, Conway, AR



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