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Sales Medical

Louisville, KY
December 28, 2018

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Rob Gaines

**** ******* ** 502-***-****

Louisville, Ky. 40299

Career Statement – I have enjoyed over forty years in the healthcare industry. Along the way my experiences led to a Black Belt in Lean Six Sigma, Strategic Account managing and a listen then react philosophy. I enjoy working with people in an effort to continually improve myself and the processes I’m asked to learn.


Client Service Leader OPTUM Louisville, Ky

Analyze monthly medical practice key metrics and oversee medical provider meetings regarding revenue cycle management, insurance verification and collections

Improved productivity, revenue and workflow within assigned practices to meet goals

Worked within a team environment developing Job-Aids, Do-It-Right processes and standardization with a large IDN


Revitalized a large foreclosed ambulatory surgery center utilizing Lean Six Sigma principals including provider investor presentations

Received AAA rating prior to commercial contracting

Directed team effort to obtain all state, federal and AAAHC licenses in a timely manner

Evaluated and purchased new technology per needs

Radiology Director & Cancer Treatment Director LAKE CUMBERLAND REGIONAL HOSPITAL Somerset, Ky.

Oversaw all Imaging and treatment related services in this 300-bed hospital. Performed over 115,000 procedures annually

Responsible for department direction and growth

Lead imaging and treatment LEAN / Six Sigma projects throughout the hospital.

These cross-department hospital teams improved processes, decreased errors and provided stronger relationships within the facility.

VP Development and Technology RIVER OAKS IMAGING Houston, TX

Built/Developed seven new multi-modality imaging centers in 27 months.

Oversaw selection of new center locations and final lease/purchase agreements

Helped design each center to maximize workflow per site

Held Quarterly asset management meetings with vendors to stay current on technology, upgrades and service agreements


Account Representative Picker International Houston, TX

Product line included capital medical imaging equipment ( MRI, CT, RF, Rad,

Mammography and Nuclear medicine product lines)

* Increased overall marketshare back 30% in two years

* Territory included hospitals and practices within the Texas Medical District – world’s

largest medical complex

Account Representative ATL Labs Louisville, Ky

Provided both ultrasound sales and applications in Kentucky and W. Virginia

Increased marketshare by 60% in 2 year period

ATL salesmen of the Year Award

Provided Ob-Gyn, Vascular, Abdominal and Cardiac clinical applications

Account Representative & Strategic Accounts GE Medical Systems Central, Ky

Full capital imaging equipment product line sales

Responsible for imaging sales in central, Ky

Became strategic accounts manager and oversaw the direction of 27 sales representatives and their combined sales in 2 large IDN’s.


Owner Echo Affiliates Lexington, Ky

Owner of an equine veterinary ultrasound company.

Employed 2 veterinarians.

Provided ultrasound ( OB-GYN, Cardiac and Tendon) and XRay services in the United States and internationally

Veterinarians and Company published from our research and database

Held Seminars and training sessions for equine vets on ultrasound procedures


MBA, Business Management California Coast University Santa Ana, Ca

BA, Business Management Northwood University Houston, TX

AS, Radiology Sciences University of Louisville Louisville, Ky

Lean Six Sigma Black Belt

Medical Registries

ARRT – Radiology Technology & Nuclear Medicine Technology - active licenses (1975-present)

NMTCB – Nuclear Medicine Technology - active license (1977- present)

ARDMS – Registered ultrasound technologist – (in-active license as of 2012) ( 1979-2012)


ATL Salesman of the year,

Picker International – Top Plan performer, multiple years

Military – USAF 1972-1978

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