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Life Insurance Quality

Dallas, Texas, United States
December 28, 2018

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Email: Phone: 312-***-****


Over 2+ years of hands-on experience in diversified fields of the Software Development Life Cycle (SDLC), specializing in Quality Assurance Process and Methodologies.

Involved in both Manual and Automated Testing of applications on Windows and Unix Environment.

Thorough knowledge in all phases of Software Development Life Cycle, which includes Analysis, Design, Development, Testing, Implementation and Support.

Expertise in manual testing of Client-Server, Internet/Intranet and Web Applications.

Good experience in end-to-end testing including understanding the business requirements and functional specification documents.

Tested web services using SOAPUI and with WSDL

Experience in planning, coordinating and performing Functional Testing, Front End and Backend testing, Blackbox testing, Validation Testing, GUI testing, Integration testing, Regression testing, (UAT) User Acceptance Testing, System testing and End to End testing.

Proficient in using testing tools such as Quality Center, Test Director and WinRunner for web and client server applications

Experience in Problem solving and Bug tracking using Bug tracking Tools like TeamTrack, Test Director and Problem Tracker. Extensive knowledge in analysis of Bug Severity and Bug Reporting.

Good understanding of Test Strategy, Test Metrics.

Ability to interact with developers and product analysts regarding testing status and maintain detail QA documentation.

Participated in Peer Reviews and Walkthroughs for Requirements, Design, Test Planning, Test case Specification artifacts.

Able to work under tight deadlines and capable to effectively handle multiple ongoing projects.

Strong Analytical skills with good communication skills and a good team player.

Preparing Release wise Requirement Traceability Matrix (RTM) including Test Case Preparation Status,

Test Case Execution Status, Defect Status and User Acceptance Testing Status in excel.


Operating Systems: Win NT, Win 9.x, Win XP/2000, Vista

Testing Management Tools: Mercury Test Director 8.0, HP Quality Center 12.20, Selenium Wen Driver, SOAP UI.

Bug Tracking Tools: TeamTrack, Problem Tracker

Languages: C, C++, C#, PL-SQL, Java

Scripting Languages: XML, HTML, VB Script

RDBMS: SQL server 2000/2008/2014

Platform: J2EE, .NET, Cold Fusion

Web Servers: Web Logic, Apache,

Application Server: Web Sphere application server

Web Technologies: .NET, JDBC, SAP Net weaver, CRM

Environment: Web based, Client server, Mainframes

Packages: MS-Office suite

Protocols: TCP/IP, HTTP


Computer Science from Richland from 2010 to 2012

Associate of Science from Richland from 2012-2014

Qualistik Certified Automation Certificate

American Citizen

Able to relocate


Jackson National Life Insurance, MI (Oct’ 16 – Current)

Role: Quality Tester

Description: Jackson National Life Insurance is the one of the major insurance companies in America. They provide Life insurance. This Application was developed to process various insurance requests and claims for Life Insurance. Call centers and field agents use this application. This was a web-based application.


Studied and understood the functionality of the application under test.

Formulated Test plans from Business Requirements/Function Specifications documents.

Wrote and executed test scripts to verify most of the Test cases.

Created and enhanced numerous test scripts to handle changes in the objects, in the tested application’s GUI and in the testing environment.

Manually performed Functional testing that includes Security, Unit, System testing.

Tested Insurance Claims and Benefits.

Used Quality Center for tracking and reporting, also followed up with development team to verify bug fixes, and update bug status.

Generated reports using quality metrics data.

Prepared test metrics and reported to the team lead.

Performed Negative testing to find how the functions and variables perform when they encounter invalid and unexpected values.

Used Check Points, Output Values, Recovery Scenarios, Regular Expressions, Object Repository.

Administration extensively in QTP/UFT.

Imported and exported data from and to Excel to and from QTP/UFT.

Used Parameterization in QTP to perform Data-Driven testing.

Performed browser compatibility testing using different browsers like IE, Fire Fox, Chrome.

Used Descriptive Programming extensively creating Description Object.

Created Database Checkpoints in QTP for database testing.

Environment: QTP/UFT, SQL, Windows NT/2000,,, C#, XML, Selenium, Java.

Covenant HealthCare, MI (Jan 2013 – Oct 2016)

Role: Quality Tester

Description: Covenant HealthCare is the one health system in the Great Lakes Bay region that delivers extraordinary care across generations and across specialties. Application is used for various needs to meet business requirements.


Created Test Plan and used it in conjunction with the Test Cases and Test Procedure which ensures the Quality and reduces the risk of failure.

Performed a Sanity Check of the application to establish baseline results.

Used Quality Center for repository, reporting bugs, tracking bugs and updates on resolved bugs.

Performed integration and regression testing on Intranet Application.

Defects were tracked and prioritized using Quality Center and analyzed the variation between expected and actual results

Knowledge of HIPAA compliances and SOX compliances.

Performed UAT testing.

Involved in Automation of test cases using Selenium RC, Junit and Ant.

Developed Junit tests for each Java based API in the project and verified functionality by matching expected and actual output values.

Performed manual testing of both front and back end of the system.

Parallel, Cross-Browser Testing using Selenium Grid and Junit.

Analyzed results with the Business Analysist.

Logged defects, monitor their status and track them to closure using Jira.

Environment: Quality Center, Clear quest, web services, Manual Testing, Web logic, Oracle 9.0, UNIX

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