SUMMARY OF QUALIFICATIONS

IT Project Manager with 15 years extensive experience managing IT projects throughout the entire systems development life cycle.

•Proven leader with ability to coordinate and unify diverse technical teams

•Highly effective in recognizing the stakeholders equally meeting and exceeding their needs

•Results oriented with strong project leadership qualities delivering projects on time and on budget

•Committed to driving initiatives contributing to the benefits of the automation investment

•Very organized and thorough in coordinating project work in a comprehensive business framework

•Enjoy the challenge of leading projects while working closely with business partners

•Creative and conscientious incorporating the art of project management

•Strong interpersonal and communication skills at all organizational levels

•Analytical problem solving skills in a complex and dynamic environment

•Dynamic people and teamwork skills

Project and Program Management Team Building and Leadership Application Management Business Analysis Vendor Management Specification Development UAT & System Testing Change Management Process Improvement & Controls Resource Management

INFORMATION TECHNOLOGY SUMMARY

Microsoft Project Office 365 Outlook PowerPoint Visio Windows 10 Windows 7 SharePoint Intranet Extranet Web Solutions Active Directory Networking Wireless Cloud Computing Mobile Technologies VDI VMware Windows Server SQL Server Oracle Linux UNIX Migrations Upgrades Network Security Infrastructure Stability Disaster Recovery Planning

PROFESSIONAL WORK EXPERIENCE

Hartford Steam Boiler, Hartford, CT July 2018 to October 2018

IT Security Project Manager (Consultant)

Responsible for working directly with the IT Security Office to ensure the successful rollout and optimization of the company’s Information Security Program.

•Delivered the Tripwire/CyberArk solution validating privileged credentials against an Application Identity Manager, reducing the risk of credentials compromise and simplifying regulatory compliance.

•Managed the implementation of TLS encryption protocols providing authentication and data encryption between servers, machines and applications operating over the network.

•Contributed to the rollout and optimization of an Information Security Program to remain effective and relevant through identification, implementation and refinement of critical processes, solutions, policies, procedures, and other techniques.

•Worked closely with IT and Business Lines to enhance security awareness, educating employees on requirements, risk and compliance.

•Supported inflight IT Security Projects aligning them with the PMO to ensure compliance with defined standards for project management within the organization. These projects have exposure to: Windows Network Security, Security Monitoring/Alerting, Data Loss Prevention (DLP), Data Classification and Database Application Monitoring.

Pratt & Whitney, East Hartford, CT October 2015 to July 2018

IT Project Manager (Consultant)

Responsible for managing complex projects, working in a matrix environment to plan, schedule and execute projects for specific organizational networks in support of the overall enterprise strategy.

•Drive projects, managing internal, client and vendor project teams throughout the entire project life cycle.

•Provide achievement of business goals and objectives. Formulate goals, identify key stakeholders, and manage relationships. Resolve concerns on highly significant matters.

•Develop business processes to manage projects. Align with other projects. Track, monitor, and report activities. Analyze results. Present insights and best practices.

•Manage project reviews to assess overall project effectiveness. Ensure consistent methodology and alignment with business unit priorities. Advise management of significant findings.

•Prepare and deliver status reporting to senior management in areas such as metrics, staffing statistics, unit progress, and issue tracking,

•Develop, implement, and share best practices and tools in areas such as technology development, project management, risk management, change management and post-implementation review.

United Health Group, Hartford, CT July 2014 to September 2015

IT Project Manager (Consultant)

Responsible for leading multi-million dollar infrastructure projects in support of large-scale enterprise change initiatives for a corporate merger and acquisition program.

•Partnered with senior business and IT leaders across the UnitedHealth Group enterprise to integrate multiple business areas and systems.

•Managed a matrixed team of infrastructure specialists and application developers to successfully deliver significant infrastructure change in a large-scale enterprise environment.

•Interacted with and reported regularly to executive project sponsors and senior technology leadership.

•Concurrently managed the infrastructure build-out on multiple corporate change initiatives.

•Provided leadership in steering projects toward defined standard infrastructure solutions, platforms and best practices.

•Ensured the infrastructure adheres to the requirements for availability, stability and efficiency.

•Developed and maintained infrastructure and resource cost estimates.

•Defined and managed project schedules, resources, and delivery commitments.

•Completed assigned projects within budgetary and scheduling guidelines.

•Managed project risks and issues.

•Delegated, integrated activities and resolved conflicts.

Cigna, Bloomfield, CT May 2013 to May 2014

IT Infrastructure Project Manager (Consultant)

Responsible for overall coordination, status reporting and stability of complex and cross-functional project oriented work efforts.

•Managed the delivery of the Layer 7 shared service as Cigna’s first venture for hosting external customer facing applications providing security management for authorization and authentication.

- Met all contractual milestones given very aggressive timelines.

- Managed IT resources and assignments to projects, ensuring on time completion and implementation.

•Delivered Data Masking Solutions minimizing the risk of sensitive data exposure in areas including Personally Identifiable Information and Individually Identifiable Health Information.

•Balanced several infrastructure projects simultaneously involving multiple priorities.

•Facilitated and monitored project issue resolution, risk identification and mitigation plans.

•Managed and facilitated change management process performing impact analysis for all change requests.

•Effectively collaborated with vendors in the delivery of solutions.

•Efforts include project initiation, planning, design, construct / test, implementation, and closeout following best practices and methodologies.

The Hartford Financial Services Group, INC., Hartford, CT 2003 to 2012

IT Project Manager Infrastructure Solutions Department (ISD) PMO

Responsible for the overall delivery of Infrastructure Projects enterprise wide.

•Engaged in end-to-end project management executing large and complex infrastructure projects.

•Comprised extensive infrastructure solutions encompassing: Network (Intranet/Internet), Server (Physical/VMware/Citrix), Storage (SAN/NAS), Database (Oracle/SQL), Desktop and Voice Technology (PBX/IVR).

•Delivered a Password Reset Solution for the ISD Service Desk utilizing IVR technology, eliminating the need for staff member interaction resulting in direct cost savings.

•Demonstrated effective vendor management in establishing relationships within the project team.

•Led the development of the Service Desk Self-Help Portal, reducing the call volume into their queue and translating cost savings.

•Accountable for project planning, developing the project scope, defining project guidelines, obtaining business and IT sponsor approvals, identifying and coordinating necessary resources to successfully complete the project.

•Efforts included project initiation, planning, development, testing, implementation, and closeout.

EDUCATION and TRAINING

Agile Project Management Scrum Methodology

Master’s Certificate in Project Management, George Washington University

B.S. Information Systems, Quinnipiac University, Hamden, CT

PROFESSIONAL DESIGNATIONS

Project Management Professional Project Management Institute and Southern New England Chapter

ITIL Foundation Certificate

Certified Scrum Master Scrum Alliance

Microsoft Certified Professional

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