Kathleen Killion, MBA, CHC, RPT Phoenix, AZ 314-***-****
Senior Strategist, Program Engineer & Community Benefit Executive
Disruptive Healthcare Evidence-Based Healthcare Practices Population Health Management
Senior Healthcare Executive with superior skills in large-scale business transformation. Expert in coalition building and collaborating with employers and nonprofit organizations to educate their communities, decrease workplace injuries, and increase preventive care.
Industry-recognized thought leader impacting millions of lives by transforming, revitalizing, and overhauling healthcare systems to provide transparent, higher quality, cost-conscious services for population health and wellbeing. Creates clear vision and direction with expected outcomes, which is critical to creating alignment, engagement, and minimal resistance to change.
Charismatic advocate and passionate speaker with expertise in making social impact by gaining sponsorship, securing funding, influencing policy development, and implementing best practices. Taps into innovative, entrepreneurial, transformational, and change management skills in disruptive organizations to promoting change while impacting diverse populations.
Improving Health & Wellbeing; Empowering Customers to Live Healthier Lives
Policy Planning & Development
Strategic Partnership Development
Quality Management & KPIs
Leveraging Thought Leadership and Business Strengths
Catalyst in revolutionizing entire industry by influencing major healthcare food providers into offering healthier options. Converted dining offerings at 86 facilities in less than 1 year while positioning business to achieve $60M in annual savings.
Increased revenue by unprecedented 70% while reducing operating expenses by 35% through transformation of high-cost Population Health portfolio.
Championed initiative that decreased healthcare spend 25% for county with highest per capita healthcare costs in country.
Turned around costs for major league baseball team from highest medical into lowest cost team in US.
Community advocate and author of ‘The Glass Heart,’ promoting self-esteem among youth and preventing bullying.
Career Progression & Contributions
Valley Health Alliance (VHA) Aspen, CO
Executive Director 2014 – 8/2017
NPO conglomerate integrating health and wellness professionals for individual treatment for 4,000+ members.
Challenge: 3-year pilot project to address Triple Aim initiative focused on quality care, population health, and reducing costs per capita.
Scope of Authority: Led several matrix relationships within Alliance of 5 employer members. Reported to BoD. $40M budget.
Drive total worker health for all members and organizations, including region’s 5 largest employers: Aspen Valley Hospital, Aspen Skiing Company, City of Aspen, Mountain Family Health Centers, and Pitkin County.
Conducted baseline analysis of healthcare consumption within region (spend data, trends, comparing to US best practices) and identify gaps, define future state, and develop roadmap to get there.
Conceived and launched comprehensive employer-focused cost savings model.
Introduced evidenced-based practices, e.g. preventive care, connecting employees to primary care practitioners.
Reduced number of emergency room visits for non-emergencies.
Cut number of members without primary care provider in half - achieving 40% coverage.
Realized 25% reduction in total healthcare spend for Pitkin County.
Freed up ~$1.6M in annual funds for infrastructure and other services supporting community.
Recognized as Subject Matter Expert.
Selected as ‘Affiliate’ for Total Worker Health Program, initiative formed by US Centers for Disease Control and Prevention, working with employers to build health-conscious workplaces that empower employees to manage their health.
KK Solutions 2012 – 2014 & 2017 – Present
Principal Phoenix, AZ
Innovative healthcare consulting firm offering business solutions.
Challenge: To build business capita.
Scope of Authority: Founder and Executive Consultant. Built clientele through strategic networking and alliances.
Directly work/consult with healthcare organizations in business development, process improvement, and large-scale population health initiatives, for business success and sustainability.
BJC HealthCare, Washington University School of Medicine, and Compass Group of North America.
Orchestrated and hosted 1st Annual Employer Wellness Forum focused on education, research, reducing health risks, and improving health and wellbeing. Drew in nationally renowned speakers. Public relations initiatives focused on largest employers in region and is currently in 6th year. Planted mustard seed for future growth.
Attracted key opinion leaders from US Centers for Disease Control and Prevention; Center for Human Nutrition; Washington University School of Medicine; and President of Healthier America, Washington, DC.
Start-up company initiative working with employers to educate consumers and drive transparency in purchasing healthcare.
The American Cancer Society.
Public Speaker delivering compelling message on developing employer-based comprehensive population health management, wellness, and wellbeing strategies.
Ascension Health St. Louis, MO
Senior Director, Purchased Services Integration 2011 – 2012
Largest nonprofit health system in US with 2,500 sites of care, 150,000 associates, and $22B in annual operating revenue.
Challenge: To drive completion of largest Foodservice and Environmental Services contract, conversion, and transformation in country between Ascension Health and Compass Group of North America.
Scope of Authority: Led food service and environmental services (EVS) transformation team - hybrid/complex team of leadership from 86 hospitals (in diverse markets) and vendor. $5B budget.
Studied all hospitals relative to cleanliness and food service preparation/delivery, e.g. patient satisfaction, quality, budgetary information, waste, undesirable/loss, and supply chain efficiencies.
Led end-to-end large-scale implementation of 86 facilities consisting of 8,000 associates in less than 1 year.
In collaboration with Compass Group of North America, positioned Ascension Health to generate ~$60M in annual savings, while offering healthy foods, balanced choices, education, and wellness for all national facilities.
Negotiated national supply chain accounts for food service and EVS.
Transformed operations through deep-dive analysis and improvements focused on all systems, costs, and practices.
Minimized waste, identified abuses, and eliminated leakage of volume and products, e.g. staffing models, cafeteria hours of operations, and materials.
BJC Healthcare St. Louis, MO
Executive Director – Office of the President 2003 – 2011
Large nonprofit healthcare systems in US with 13 hospitals, 27,000 employees, and $3.8B in net revenues.
Challenge: To manage $30M Population Health Management portfolio reaching one million people annually, including parents, teachers, K-12th graders, employers and senior citizens in Missouri and Illinois.
Scope of Authority: Led community health program with 6 direct reports/200 indirect. Chair and leader of Health Literacy Advisory Committee. $30M budget.
Worked with employers to build healthy workplaces, identify population risks, and develop programs to reduce risks.
Prepared grant writing, and led numerous fundraising events.
Transformed high-cost Population Health portfolio that reduced operating expenses 35% and increased revenue 70%.
Initiated cost-cutting initiatives, pursued grant funding, and developed products and training modules on anti-bullying and combating health conditions.
Key participant in transforming healthcare food industry in collaboration with Morrison Healthcare ($50M) and Dynamic Vending ($2M) providers.
Brought balanced, healthier, low-fat and low-calorie options to patients, guests, and employees.
Secured $4M of company’s $21M total annual Population Health contribution through programs promoting health and wellbeing and reaching youth, adults, and corporation through grant writing and community alliances (St. Louis Cardinals, Nike, Face and Body Day Spa, New Balance).
Generated ~$3M in annual ‘in-kind’ contributions to BJC through 40+ strategic partnerships with local St. Louis and national organizations, including Weight Watchers, Gold’s Gym, Curves and Subway.
Orchestrated introduction of 1-year long ‘BJC SportsWorks’ interactive sports and health exhibition and partnership between BJC and St. Louis Science Center.
Promoted wellbeing and attracted 85,000 participants in community asset program.
Reduced medical expenses $1M per year for 1,200 employees in 9 states, including 40 major league players.
Investigated member healthcare choices, identified highest occurring injuries/conditions, implemented controls, and effectively managed St. Louis Cardinals medical agreement.
BJC Healthcare: Director of Special Projects Management Associate
Served as Chief of Staff, Officer and Assistant Secretary to BJC Board of Directors.
Selected from pool of 100 candidates in a year-long process to serve under President and CEO.
Barnes-Jewish Hospital: Rehabilitation Manager
Orthopaedic Rehabilitation Center: Director of Outpatient Physical Therapy Center
St. Louis University Hospital: Staff Physical Therapist
Career Progression & Contributions
Education: Executive MBA Webster University St. Louis, MO
Post-Graduate Studies in Physical Therapy Washington University Program St. Louis, MO
BS in Physical Therapy St. Louis University St. Louis, MO
Certifications: Yellow Belt Certification (Six Sigma) Accelerating Change Management, St. Louis, MO
Certified Health Coach Cooper Institute, Dallas, TX
Affiliations: St. Louis Sports Commission Board of Directors & Executive Committee (2004-2012)
St. Louis Oasis Board of Directors (2003-2010)
St. Louis Effort for AIDS Board of Directors (2008-2009)
BJC HealthCare Officer & Assistant Secretary, Board of Directors (2003-2006)
Dress for Success Board of Director (2002-2004)
Honors: US Centers for Disease Control and Prevention, ‘2011 Promising Practice’ National Recognition
St. Louis Business Journal: ‘2006 Community Benefit Award’
St. Louis Business Journal: ‘2005 Most Influential Business Woman’
Nominated/selected to carry Olympic Torch in 2002 Olympic Torch Relay (personally donated Olympic Torch to Siteman Cancer Center (2002)
Speaking: Aspen, Colorado Public Radio (NPR) Interviews (2014-2017)
Local Aspen, Colorado (30 minute) television interview with Dr. Casey Chosewood, Director, Total Worker Health, U.S. Centers For Disease Control And Prevention
Televised presentation to the Pitkin County Board Of County Commissioners (2016)
Colorado Culture of Health Symposium: Best Practice Employer Healthcare Model (2016)
The Aspen Institute: Presentation On The Valley Health Alliance Goals, Objectives and Data (2015)
Presentation to Aspen City Council: The Status Of Healthcare Trends In Colorado (2015)
Keynote Speaker: Dress For Success Awards Ceremony (2007)
Keynote Speaker: The Glass Heart Presentation and Art Project St. Louis Oasis, Christian Hospital Northeast (2006)
Keynote Speaker, Barnes-Jewish St. Peter's Hospital; Athena Empowerment For Women Luncheon (2005)
‘Healthy Mind, Body, Spirit’ Selected by Secretary of US Department of Health & Human Services, for ‘Steps to a Healthier US’ Summit (2004)
Author: ‘The Glass Heart’ selected as 5-Star book by Amazon; Press Release
“It is hard to beat a person that never gives up.” Babe Ruth