Susan Goch

Decatur, GA *****

ac71sh@r.postjobfree.com

347-***-****

To obtain a position in which I can utilize my skills to enhance and benefit the organization. Willing to relocate: Anywhere

Work Experience

Bank Service Supervisor

Synovus Bank - Dunwoody, GA

January 2016 to Present

Reconciled and deposited daily funds as well as processed account transactions • Informed customers of bank products, and referred customers to designated personnel • Provided account status data, and readily answered phone calls and Supervise Tellers Office Manager

A.B.C.D Construction Corp - Brooklyn, NY

January 2009 to March 2015

Reception

• Handled large amounts of money

• Readily answered phone calls

• Interacted with many customers daily

• Filed many papers and set bids for the company daily Clerk

Waldbaums - Howard Beach, NY

February 1999 to September 2012

Assisted many customers daily

• Supervised the whole department

• Handled large amounts of money

• Set up work areas daily for each subsequent day

Head Teller

Marathon Bank - Brooklyn, NY

May 2006 to November 2008

Supervised many other tellers

• Handled payroll, and shipment in and out of the bank

• Reconciled and deposited daily funds as well as processed account transactions

• Informed customers of bank products, and referred customers to designated personnel

• Provided account status data, and readily answered phone calls

• Oriented, trained, supervised, and delegated tasks for new employees.

• Assisted with planning and implementing extended hour customer service strategies. Back-Up Head Teller

Chase - Valley Stream, NY

March 2001 to April 2006

Assisted in supervising many other tellers

• Handled payroll, and shipment in and out of the bank

• Reconciled and deposited daily funds as well as processed account transactions

• Informed customers of bank products, and referred customers to designated personnel

• Provided account status data, and readily answered phone calls

• Oriented, trained, supervised, and delegated tasks for new employees.

• Assisted with planning and implementing extended hour customer service strategies. Education

Canarsie High School - Brooklyn, NY

September 1980 to August 1984

Additional Information

Highly dedicated computer literate individual with customer service experience. Outstanding communication and organizational skills along with a strong attention to detail. Very skilled teller, who is capable of completing personal and commercial banking transactions. Excellent team player with the ability to train, and motivate teller colleagues to ensure company success.

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