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Manager Customer Service

Charlotte, NC
December 24, 2018

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**** ******** ***** **

Cary NC ****9


Looking for a position as a Restaurant Manager where I can maximize my management abilities and skills



Fluent in Spanish


Windows XP, Microsoft word


July 2014-


December 2007-

July 2014

Restaurant Manager- Ampal Group/ Buffalo Wild Wings

Woodbridge NJ/ Linden NJ/ Eatontown NJ

Current responsibilities include control of every aspect of the restaurant.

This includes ordering products that include food, beer, and liquor.

Effective receiving of all incoming items that have entered the building.

Making nightly deposits using standards set forth by the Ampal Group.

Controlling and maintaining labor dollars. Maximizing employee potential through strong cross training efforts.

Setting and holding employees to sanitation standards to avoid any cross-contamination.

Holding all service staff, both in-house and carry-out, to a standards in order to build sales for the future.

Kitchen Manager - A.C.E. Restaurant Group/ Houlihans Brick, New Jersey

Currently responsibilities include control of every aspect of the kitchen.

Supervising entire kitchen staff, conducting pre-shift food meetings, and preparing for the business for the needs of the day

Maintaining control of inventory of both food and supplies that would help move the business forward

Making sure the employees following food safety and checking for sanitation issues

Analyzing food and labor cost on a daily basis

Has cooked on both hot and cold sides of the line

Resolving food qualities issues and guest complaints

I was promoted to Assistant Kitchen Manager from cook after proving my leadership skills, abilities and knowledge

Safe-Serve certified

November 2007

June 2004

Commercial Truck Driver Atlantic Plumbing Supply Company

Job duties consisted of providing responsible transportation of supplies to buyers in timely fashion using vehicle’s that requires a commercial driver’s license.

Experienced driving a broad range of commercial vehicles that include 24’ flatbed numerous box trucks, 18 wheelers and vehicles with air brakes

Possessing a strong work ethic, an excellent driving record and a stable work history

Knowledge of Department of Transportation safety regulations and rules

Strong customer service skilling and ability to solve problems that may arise


June 2000

Smith and Solomon Truck Driving School Edison New Jersey

September 1996

Long Branch High School Long Branch

Other interests include reading, sports, and spending quality time with my family

References are available upon request

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