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Customer Service Manager

Location:
Chicago, Illinois, United States
Posted:
December 27, 2018

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Resume:

**** * ********** ***

Chicago, Il *****

773-***-****

ac719s@r.postjobfree.com

FUNMILAYO A. ODUFUWA

OBJECTIVE

To obtain a position with a company which allows me to utilize my skills and experience as well as enrich my knowledge.

EXPERIENCE

Wilson & Broadway Currency Exchange CHICAGO, IL.

10/2018- Present

●Customer Service

●Cash Handling

●Opening Accounts

●Western Union Agent

●Check Cashing

RETAIL MANAGER, WESTERN BEAUTY SUPPLY CHICAGO, IL.

07/2014- 08/2018

●Management of Store and Employees

●Ordering of Merchandise

●Preparing Weekly Work Schedules

●Paid Employees Daily

●Stocking, Organizing and Inventory

●Displays, Cleaning and Daily Maintenance

●Customer Service and Operating the Cash Register

HOUSE CLEANER, NO WORRIES MAID SERVICE CHICAGO LAND/SUBURBS

04/2011- 09/2014

●Clean homes, restaurants and other assigned areas individually and with a team.

●Execute daily maintenance and cleaning procedures such as, vacuuming/shampooing carpets, dusting furniture, window washing, floor/wall sweeping/mopping/stripping/waxing, restrooms sanitizing/cleaning and trash removal.

●Perform quality inspections in all areas of premises to check whether any part is left unclean.

●Monitor and document cleaning supplies and cleaning processes on a daily basis.

CASHIER, DEVON MARKET CHICAGO, IL.

05/2010-09/2011

●Greeted customers while handing cash and credit transactions.

●Operate cash register and adding machine in order to manage cash for sold items.

●Balance all transaction at the end of the day for cash reconciliation

●Provide superb customer service and meet all needs of customers.

MEDICAL TRANSPORTER, MB BISSES CHICAGO LAND/SUBURBS

09/2007-04/2010

●Transported patients to medical appointments in facilities all over Chicago and neighboring suburbs.

●Effectively delivered excellent customer service to clients as well as scheduled customer pickups and drop offs.

SKILLS

●Excellent customer service and communication skills

●Refined organizing and planning skills

●Proficient computer knowledge

●Knowledge of accounting and cash handling software

●Sharp thinking skills and ability to handle difficult situations

●Ability to learn new skills at a fast pace

●Willing to take on additional responsibilities



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