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Sales Customer Service/optican

Annapolis, Maryland, United States
35k up
December 27, 2018

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Email address:

Phone number: 410-***-**** or 410-***-****


Over seven years of experience working in diverse retails sales and customer service environment, profound knowledge of

frame styles, remarkable experience in recommendation of the appropriate lens and treatment options, ability to verify

prescriptions using a manual lens meter and adjust and do minor glasses repairs, optical sales, patient retention and strong

customer satisfaction.


Optician (May 2010 – present) VisionWorks/Sterling Optical: Annapolis, MD

(October 2007 – May 2010) JCPenny Optical: Annapolis, MD

• Neutralizing lens

• Make appointment, billing, insurance verification and answering the phones

• Opening and closing of the center

• Bank daily deposits

• Eye glass repairs

• Insurance verifications for exams and materials

• Administered to sells optical goods by displaying and promoting binoculars, sunglasses, magnifying glasses

• Assist patients with selection and dispensing of frames and lenses

• Enhance optical center reputation by accepting ownership for accomplishing new and different requests

• Recommend specific lenses, lens coatings, and frames

• Contact lens glasses

• Evaluated client's vocational and a-vocational visual requirements by reviewing optical requirements

• Helped clients select frames by offering commentary on styles, colors

• Ensured that eyeglasses and frames accurately match with prescriptions

• Ensured to educate customers by offering instructions in eyeglass and contact lens care and use

Office Assistant Manager (August 1997 - May 2010) RoomStore: Annapolis, MD

Furniture Sales Person Jennifer Convertible: Annapolis, MD

• Received and routed phone calls to the appropriate departments

• Data entry for sales invoice

• Processed credit card applications

• Processed credit card payments


Associate of Arts Degree Sales Management Anne Arundel Community College (1987)

Certification Early Childhood Development Anne Arundel Community College (1990)

High School Diploma Annapolis High School (1986)

Professional Meetings

2005: Democratic demonstrations. Various locations throughout the United Sates, Organizer.

2005: Voters Registration Drive. Various locations throughout the United States, Organizer.

2005: Democratic Presidential Campaign. Various locations throughout the United States.

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