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Chat Support home-based

Panabo, Davao del Norte, Philippines
December 27, 2018

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Olive Joy A. Grumo

Davao City, Philippines

Skype: phosphenes24

Career Highlights

1.A graduate of Bachelor in Secondary Education major in English.

2.Over a year combined experience in BPO industry as appointment setter and customer service.

3.Six years combined experience as a home-based customer service representative, chat support, social media manager.

4.Good skills in speaking and writing in English language.

Personal Data

Name: Olive Joy A. Grumo

Gender: Female

Age: 28

Citizenship: Filipino

Educational Attainment

Graduate of Bachelor of Science in Secondary Education major in English

University of Southeastern Philippines SY 2009-2010

Work Experience

Outbound Sales Representative December 4, 2010- May 20, 2011

Sycore Business Solution

F. Torres St. Davao City

Outbound Sales Representative June 7, 2011-September 20, 2011

CallPro BPO

Bonifacio St. Davao City

Passenger Service Assistant January 5, 2012- February 8, 2012

Mindanao Aviation Services Corporation

F. Bangoy International Airport

Outbound Sales Representative February 10, 2012-May 20, 2012

2KO World Source (Mondrus Inc. Solution)

LANDCO Corporation Bldg.,

Bajada Davao City

Home-based Inbound/Outbound CSR May 28, 2012-May 19, 2013

Chat Support, Blogger and Data entry

Mondrus Inc. Solution

Lauderdale Florida, USA

Customer Service Specialist April 24, 2013- September 15, 2013

VXI Global

2nd fl Robinsons Cybergate

Lanang, Davao City PH

Customer Service Consultant September 16, 2013-Present

Ace Group LLC

Surrey BC Canada

I certified that the abovementioned information

are true and correct.



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