STEVEN M. BRENNER

Wesley Chapel, FL *****

ac70u1@r.postjobfree.com

813-***-****

http://www.linkedin.com/in/smbrenner

Information Technology professional including 20+ years of broad base technical experience in major Telecommunications, Banking, HealthCare and Insurance Companies. 15+ years concentrated in quality assurance focusing on testing, processes and procedures. Possess strong skills in various testing methodologies, planning and execution of test plans for Mainframe and PC applications interfacing with various platforms.

TESTING SKILLS

Applications - Cloud, .net, COBOL, VB

Methodologies - Software Development Lifecycle (SDLC), Waterfall, Agile

OS - OS/MVS, Windows

PROFESSIONAL EXPERIENCE

Charter 2018 Business Analyst II Consultant (Feb 2018 – Aug 2018, Aug 2018-Present)

Business Analyst II for Billing Application.

Billing support for Billing and Configurations issues

.

Publix Supermarkets 2017

QA Analyst Consultant (Mar 2017 – Dec 2017)

Quality Assurance Analyst for Warehouse Distribution Application.

Support testing for CICS and Unix based Inventory/Distribution application. Batch and MQ file verification support for numerous interfacing applications.

Provide Monthly Maintenance testing for Desktop/Server Upgrades for Warehouse Devises connections.

Nielsen 2016 - 2017 QA Manager/Lead Consultant (May 2016 – Jan 2017)

Quality Assurance Manager for Employee Stock Purchase Program UAT Testing

Worked with Business Analyst from Nielsen and Third Party Vendor to complete Requirement Documentation and ensure Operational processes were in place.

Provided guidance to US and Global Payroll Leads to Process Purchase plan information thru local Payroll Systems and were compatible with Third Party Vendor.

MetLife 2014 - 2016 Global Procurement Implementation QA Manager/Lead Consultant (January 2014 – May 2016)

Quality Assurance Manager/Tester responsible for Global Third Party Vendor (Ariba on Demand)Application and UAT Testing.

Administration and Support resource for Ariba Upstream (Sourcing and Contract) and Downstream (Procure to Pay) Application. This included point of contact for first implemented Country ensuring Supplier Enablement was successful with Ariba and Local Country.

Collaborated with IT/Third Party Vendor on Testing for ongoing maintenance and Requirement enhancements for implemented Regions.

Test Manager for Third Party (Ariba on Demand) implementation on a Global basis.

Provide Helper File creation and Approval flow development assistance to Business Expert for US Deployment.

VeriFone 2013 QA Engineer (October – December)

Quality Assurance Engineer Tester responsible for Application Testing.

Loaded OS and Applications for Point of Sale Testing for defect tracking to Root Entry.

Health Plan Services 2013 QA Lead Consultant (March – July)

QA Project Lead/Tester responsible for Monthly Release Project in addition to assisting with large projects.

Created Test Plan, Loaded and executed Test Scripts in ALM, UAT Data Entry and Basic EDI/XML Validation.

Raymond James Financial 2012 - 2013

QA Consultant (Sept - Feb)

Quality Assurance Tester for Document Imaging Application

Script Writing, Execution, Defect Reporting and Retesting.

Backend Data Validation using SQL Queries.

Share Point Data Validation.

JP Morgan Chase, Tampa, FL 2011 - 2012

QA Lead (June 2011- April 2012)

Quality Assurance Lead for Internet Application for Money Movement activities. This included Commercial Business and Personal Banking Functions.

Corporate Internet Group Lead for Money Movement End to End Testing for Enterprise Releases.

Regression Billing Testing. Conditioned Data, Executed Batch utilizing Microsoft Studio, F-Secure and SQL Studio and verified correct billing information created on files for downstream billing applications.

Fidelity Investment Services, St Petersburg, FL 2011

Consultant Mid-Level QA Tester (March - June)

Quality Assurance Tester for Internet Credit Card Application interfacing with Mainframe backend. Rapid Development Environment using Agile Methodology.

Test Scripts creation, execution and defect resolution in ALM.

Responsible for Business Requirements, Functional Design and Technical Specifications review for completeness and usability.

JP Morgan Chase, Tampa, FL 2009 - 2011

Consultant Enterprise Releases for Treasury Services (Nov – Feb)

Quality Assurance Lead for Enterprise Releases across numerous platforms with various application interfaces. Created Test Plan and coordinated testing schedule.

Lead End to End testing with multiple interfacing applications.

Point of contact with Configuration Management group for all environmental needs and requests.

Verified all Requirements were tied to test scripts. Validated and reported test results to IT management, business partners and technicians through various reporting methods (Excel Spread sheets, ALM reports).

HSBC, Brandon, FL 2006 - 2009

Senior Business Analyst Relationship Manager (Sept 2008 - March 2009)

Project Manager for Business as Usual Projects, liaison between Business and Technical group on BAU projects and assure all audit project documentation was accurate and completed for assigned projects.

Commendation Letters for improved project delivery from Department Manager of letters group and going ’extra mile’ from Project Manager in getting Senior Directors Application set-up on remote site.

Senior Business Analyst Quality Assurance Technical Lead (May 2006 - Sept 2008)

Established testing, estimated testing timelines and resource requirements, resource assignment and results monitoring. QA point of contact for ALM. Liaison with the business on all testing related issues and questions. I was UAT Point of contact for defect initiation, analysis, resolution and retest.

Increased departmental workflow by developing, documenting and installing processes for Onshore and Offshore test team. Included establishing regression automation execution of QTP scripts.

VERIZON/GTE DATA CENTER, Temple Terrace, FL 1991 - 2006

Systems Engineer Quality Assurance - Technical (2004 - 2006)

I was responsible for establishing and maintaining the system test environment for Material Management application.

Created a CICS system test environment for Mainframe Application encompassing 1.2million lines of code and over 100 batch jobs. Created, maintained and executed JCL for the application offline batch process.

Implemented process to create customer account list, build cross reference files to extract and import production data from VSAM Files using File Aid/In Sync and Sync Sort into the system test environment.

Conducted ABEND analysis for CICS online application using CEDF tracing.

Systems Engineer Quality Assurance System Test (1998 - 2004)

Created and executed system test plan for Software Development Life Cycle (SDLC) scheduled releases. Reviewed requirements, developed and executed test scripts for mainframe application.

Set up, maintained and executed DB2 system test environment for mainframe billing application.

Validated MQ and API Data from incoming desktop VB application and outgoing data files.

Systems Engineer Quality Assurance Tech (1994 - 1998)

Test lead in charge of automating processes and procedures in the National Test Facility Billing Group.

Developed COBOL programs for testing purposes to produce Test Account list for Billing Data extract.

Rolled out testing tool to production sites further reducing errors, resources and timelines.

Reduced answer only defects 80% by training testing personnel in manual and mechanized bill review.

TECHNICAL SKILLS

TSO/ISPF

ISPF

FILE AID

INSYNC

JCL/PROCS

CICS

DB2

QMF

VSAM

API

MQ Series

ENDEVOR

SQL

COBOL

EDUCATION

Bachelor of Science, Economics, Minor: Computer Science, DePauw University, Greencastle, IN

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